May 2022 – Mar 2025 · 2 yrs 10 mos

Sep 2021 – May 2022 · 8 mos

Mar 2021 – Aug 2021 · 5 mos

Jun 2020 – Mar 2021 · 9 mos

• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Design, customize, configure and testing of SD objects.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve problems.
• Lead end-to-end Integration Test Cycles, Regression Tests and User Acceptance Test and timely closure of
• defects.
• Business Process expertise related to Sales Documents, Shipping, Billing, Logistics and Order Fulfillment.
• Supporting OTC and EDI Transactions (Forecast 830, JIT 862) meeting customer guidelines and
• requirements.
• Supporting Third Party Order Entry systems such as Hybris, TecCom.
• OTC Integration with other SAP modules, FI, MM.
• Supporting the End users as well as imparting the knowledge in creation and maintaining Master Data.
• Maintenance support includes solving the service request raised by the end user by providing effective
• solutions for business within the time frame agreed upon in the SLA.
• Resolving the interface issues.
• Key team member of the project transitioning team. Lead the SD team while the project was being
• transitioned to HCL.

Feb 2020 – May 2020 · 3 mos

• For client GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies' solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services customized to meet the specific needs of its clients.
• Responsible for producing training deliverables using SAP Enable Now.
• Lead efforts to define, develop and structure training content.
• Creating work instructions, simulations and job aids for systems applications.
• Produce cross functional e-learning courses.
• Maintain enterprise wide SAP Enable Now environment.

Nov 2018 – Dec 2019 · 1 yr 1 mo

• Responsible for successful roll out of SAP Template for new countries - Spain, Portugal and Australia.
• Supporting the analysis and optimization of SAP process in cooperation with process owners.
• Handling Data Migration and Integration Testing. Leading each roll out and taking responsibility for transactional data migration and correctness of data.
• Worked closely with PS Module Intergration.
• Imparting end user, unit testing and regression testing.
• Actively testing and implementing changes in the SAP ERP environment and maintaining user
• documentations.
• Supporting go-lives, as well as training employees in cooperation with process owners.
• Configuring pricing, pricing procedures, condition types & tables, access sequences and condition records.
• Establishing complete new organization structure involving complete Order to Cash configuration.
• Preparation of F.S and BRD’s post interaction with process owners (mainly Financial Controllers).
• Preparing project management plans, periodic reports and other records as per set parameters.
• Participating in Fit Gap workshops for requirement gathering held in Paris.
• Monitoring ServiceNow to adhere to SLA guidelines for smooth and effective delivery of incidents and service calls for all SAP tracks.

Jun 2016 – Nov 2018 · 2 yrs 5 mos

Apr 2014 – May 2016 · 2 yrs 1 mo · noida area, india

• Project
• Client: Linde, Germany
• To develop process-focused SAP functional training materials using ANCILE uPerform to support the Linde Template Programme. The primary purpose is to complete the development of training course material, for delivery by Linde trainers, including SAP knowledge transfer and support to Linde staff or external trainers delivering training
• Development of an integrated set of training materials, in line with the training strategy and training curriculum
• Development of the components of each of the training package designed and developed to complement each other, e.g. presentations, SAP training client exercises, quick reference guides, instructor guides, etc.
• Develop exercises and define data requirements for training delivery
• To construct and test training data in assigned area
• Engage with all stakeholders involved in the development and delivery of training (HCL Axon and Linde)
• Provide regular updates of progress report issues and risks to Training Lead
• Ensure all products are produced to the specified standard

Jun 2013 – Mar 2014 · 9 mos · new delhi area, india

• Project
• Client : ONGC
• SAP SD Subject Matter Expert, Content development for preparation of courseware on SAP SD and handling capturing of simulations using ANCILE uPerform.
• Co-ordination between SAP, Global Delivery Cell and the Core Team members from Customer side (ONGC) for understanding the Business Process.
• Discussion with the Process Owners for Creation of Transactions.
• Assigning the work load to each of the SAP Consultant, monitoring the daily target to meet the deadline.
• Quality Check for the Documents Created.
• Online publishing of Documents created on Customer's (ONGC) Training Portal.

Jun 2010 – Jun 2012 · 2 yrs · Greater Delhi Area

• Formulated franchise model and started franchise division for Maharishi Ayurveda Health Centers
• Opened three franchise centres, namely in Bengaluru, Gurgaon and Rishikesh
• Heading a team of 20 people comprising of Doctors and backend staff
• Managing and handling the operations of 8 company owned health centers
• Developing new markets and strengthening existing market
• Planning and organising promotional and marketing activities for health centers

Feb 2010 – Apr 2010 · 2 mos · Greater Delhi Area

• Managing the operations of Rx Pharmacy stores
• Planning and implementation of marketing activities for the stores (www.rxpharmacy.in)
• Responsible for making strategic tie-ups & opening of new stores

Jun 2009 – Oct 2009 · 4 mos · Dubai, UAE

• Got business for the institute in the form of corporate trainings. Became corporate training partners for Standard Chartered Bank and Bank Melli Iran, UAE
• To brief students about the courses and guide them to select the right course according to their aptitude
• To market & promote the courses in UAE market in co-ordination with Indian Head Office in Mumbai
• Looked after the operations and administration of Dubai branch
• Conducted Symbiosis Distance Learning exams

Jan 2006 – Jan 2006 · 0 mo