Mahesh Bisht

Operations Associate

Delhi, India15 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

14 years of experience in retail industry
Expert in maximizing sales and profitability
Strong leadership in team management and training

Stackforce AI infers this person is a retail management expert with extensive experience in sales operations and team leadership.

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Skills

Core Skills

Sales Management

Other Skills

TeamworkSales OperationsPeople ManagementProple managementMicrosoft Power BISAP Sales & Distribution

About

I have 14 yrs rich experience on retail industry (E-commerce, FMCG , CDIT), I have associate with world retails leadening company ( Wal mart ,Tata & Askme) I have rich experience all section Driving and maximizing the sales and profitability of the store to achieve growth. • Reviewing the Sale data on micro level and make an action plan. • Monitoring and review staff performance on a regular basis. • Timely organize the training, (Products, SOP). • Control the shrinkage, Damage Management • Direct interaction with the customers. • Ensure timely taking the DOA letter from brand • To make ensure proper implementation of marketing activities inside the store. • Increase the profit thorough SOH • Organizing events at store and doing employee engagement activity. • Ensure the store every time met the high safety standard

Experience

15 yrs 6 mos

Total Experience

5 yrs 2 mos

Average Tenure

9 yrs 8 mos

Current Experience

Infiniti retail limited, croma - a tata enterprise

2 roles

Assistant Department Manager

Aug 2016 – Present · 9 yrs 8 mos

TeamworkSales OperationsSales Management

Department Manager

Aug 2016 – Present · 9 yrs 8 mos

Sales OperationsPeople ManagementSales Management

Askme grocery

Hub Manager

Jul 2015 – Aug 2016 · 1 yr 1 mo · Central Delhi

Responsible for smooth operation
Regular review and monitoring the Admin panel for customer orders.
Ensure the timely procurement from seller, procure good condition goods
Ensure timely and good service provide to our customer through friendly and fast service.
Review vendor manager work like update product list, new price list, and new vendor assignment.
Review to account manager work and all bills and cash management.
Ensure safety, security and administrative procedures are followed by others
Planning hub staff scheduling and organizing for hub to meet the needs of the business and maximize profitability
Responsible for Hub Processes and Audit
Review for the Cash Management & vendor Management.
Responsible for month audit report.
Ensuring hub routines, policies and guidelines are met to assist in loss prevention and safety in the hub
Maintain and Improve Service Standards
Development of Customer Service through Processes.
Providing excellent customer services through our friendly & fast services.
Ensure we are delivered customer order within 4 hours
Leading People
Development and training of unit team
Motivation and counseling
Improve productivity through best product knowledge.
Share importance of time in our E-commerce business.
Sets clearly defined goals and follows them up