Nov 2018 – Oct 2022 · 3 yrs 11 mos · Gurgaon, India

• Evalueserve is professional services firm that offers proprietary solutions and specialist services for research, analytics and data management to companies in every industry.

Dec 2017 – May 2018 · 5 mos · UAE

• A part of the Publicis Group, SapientRazorfish offers digital transformation solutions through consulting, web development, media planning and buying, technology and innovation, emerging media, analytics, mobile, advertising, creative, and social influence marketing.
• Digital transformation of Abu Dhabi Commercial Bank with two key products –
• i) B2C app - Consumer Account Opening and Credit Cards
• ii) B2B Portal - Client On-boarding and Loans

Jan 2016 – Aug 2017 · 1 yr 7 mos

• The University of the Fraser Valley is a Canadian public university offering programs in Chandigarh, India at GDD SD College.
• i) Established strategic relationships between industries, BC Trade and the University
• ii) Mentored students on the entrepreneurship track via JA Student Company Program

Mar 2015 – May 2016 · 1 yr 2 mos · Mumbai

• CarTrade.com is one of India's leading online auto marketplace providing buyers and sellers a structured platform for transacting in new and used vehicles, with a strong network of over 4000 dealers.
• As National Sales Head (New Cars vertical) -
• i) Designed customized dealer offerings by city/OEM with a field sales team of 45 agents
• ii) Hired, trained, and mentored field sales team to onboard 350 dealers in top 15 cities in 120 days
• iii) Scaled monetizable leads from 2% to 7% through predictive modelling, managing a backend ops team of 100+
• Product
• i) To bolster New Car sales, conceived and implemented a new line of business i.e. Online sale/purchase of Consumer-owned cars
• ii) Defined product UI/UX road map to improve user engagement, improve customer service, lower customer acquisition cost
• Strategy
• i) Identified strategic partners in related businesses for customer retention
• ii) Managed PR for the CEO

Sep 2014 – Oct 2014 · 1 mo · Paris Area, France

• Google is a multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engine, cloud computing, software, and hardware.
• In lieu of a course credit, I worked with Google’s Large Customer Sales (LCS) team to help improve mobile monetization for its clients in Travel sector
• i) Defined the mSite design principles for three sub-verticals within Travel - Airlines/OTAs/Hotels
• ii) Identified improvement levers for eleven LCS clients of Google SEMEA
• I used thorough business and market research to accomplish my deliverables.

Jul 2014 – Aug 2014 · 1 mo · Singapore

• PayPal operates a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods, through a combination of technological innovation and strategic partnerships.
• i) Devised go-to-market strategy for a pilot product aimed to help SMB merchants in APAC to increase cross-border sales (in Western markets), which would thus increase PayPal’s transactional revenue
• i) Improved product roadmap via competitive benchmarking, understanding target audience and closely liaising with Product team, Sales team, and Relationship Managers

Dec 2006 – Nov 2013 · 6 yrs 11 mos · Cluj County, Romania and Gurgaon, India

• Evalueserve is professional services firm that offers proprietary solutions and specialist services for business and market research and data analytics to companies across industries.
• Romania -
• i) As a manager in Romania, led a multi-hub research desk – that catered to two of the Top 3 Consulting firms and Large Tech players, and one of the leading tax and assurance firms in Europe; mentoring a team of 26 analysts, pivoting between four delivery centres – India, Romania, China and Chile, contributing nearly 55% (May’13) of Romania revenues.
• ii) Assisted Country Head in Strategic Planning and Budgeting – Defining business targets, revenue forecasting, headcount planning, hiring and training for Romania center.
• India -
• i) Led teams to conduct deep dive studies into new technology segments (eg. Cloud-based platforms), assess potential for market entry and new product launches, by using robust business and market research and analytics tools.
• ii) Developed sales pitches and RFPs that brought in sizeable opportunities for Evalueserve. I was pivotal in enabling the second largest account win for the company.