Feb 2024 – May 2024 · 3 mos · Riyadh, Saudi Arabia

Sep 2023 – Dec 2023 · 3 mos · Riyadh, Saudi Arabia · On-site

• As a Customer Success Executive at WhiteHelmet, I'm dedicated to ensuring our clients not only meet but exceed their goals. I thrive on building strong, long-lasting relationships by understanding their unique needs and providing tailored solutions. From onboarding to ongoing support, I am committed to delivering a seamless and delightful experience.

Aug 2022 – Present · 3 yrs 7 mos · Amman, Jordan · Hybrid

Aug 2021 – Aug 2023 · 2 yrs · Jubail, Eastern, Saudi Arabia

• As a dedicated High School English Teacher, I embark on a transformative journey with my students, cultivating a passion for language and literature. Guiding them through the intricacies of grammar, literature analysis, and effective communication, I create a dynamic and engaging learning environment. Fostering critical thinking, creativity, and a love for lifelong learning, I aim to empower each student to express themselves eloquently and navigate the world through the lens of literature.

Aug 2020 – Jun 2021 · 10 mos · Amman, Jordan · On-site

• As a Middle School English Teacher, I shape young minds during a crucial period of academic and personal development. Nurturing a love for language, literature, and effective communication, I guide students through the exploration of diverse texts and the development of critical thinking skills.

Aug 2019 – Jun 2020 · 10 mos · Amman, Jordan · On-site

• As a Primary School English Teacher, I embark on a joyous adventure with young learners, laying the foundation for a lifelong love of language and literacy. In this vibrant classroom, I create a nurturing environment where curiosity blossoms, and the magic of storytelling comes to life. From introducing the basics of reading and writing to fostering creative expression, my goal is to ignite a passion for learning that extends far beyond the classroom.

Aug 2018 – Dec 2018 · 4 mos · Amman, Jordan · On-site

• As a Co-Teacher, I am part of a collaborative educational journey, working hand-in-hand with fellow educators to create an inclusive and supportive learning environment. Together, we tailor our teaching methods to meet the diverse needs of our students, fostering an atmosphere of shared knowledge and creativity. Through joint planning, co-teaching, and constant communication, we aim to provide a well-rounded and enriching educational experience.

Jun 2018 – Feb 2024 · 5 yrs 8 mos · Amman, Jordan · Remote

• Courses By Rawan is a dedicated English language training initiative that brings a personalized and effective approach to language learning. Our tailored courses are designed for individuals seeking to enhance their English proficiency. Whether through interactive online sessions or in-person classes, we prioritize a student-centric experience, focusing on practical skills such as conversation, grammar, and real-world language application. Join Courses By Rawan to embark on a guided journey toward English fluency, where learning is not just a task but an empowering experience. Let's unlock your language potential together! 🌐📚 #CoursesByRawan #EnglishLanguageMastery #LearnWithConfidence"

Aug 2017 – Jun 2018 · 10 mos · Amman, Jordan · On-site

• As a Business Teacher, I shape the minds of future entrepreneurs, leaders, and innovators. In my classroom, I bridge theory with real-world application, equipping students with essential skills in finance, entrepreneurship, and business ethics. By fostering a dynamic and interactive learning environment, I empower students to think critically, solve business challenges, and cultivate an entrepreneurial mindset. Together, we explore the principles of commerce, preparing the next generation to navigate the complexities of the business world with confidence and acumen.

Nov 2015 – Jun 2017 · 1 yr 7 mos

• As the Sales Branch Manager at Umniah, I lead a high-performing team, driving them to achieve and surpass sales targets. Fostering a collaborative and motivated sales environment is central to our success. From implementing effective sales strategies to ensuring exceptional customer service, I play a key role in the ongoing growth and success of the team.

Jan 2014 – Oct 2015 · 1 yr 9 mos

• As a Sales Representative at Umniah, I am at the forefront of connecting people with innovative telecom solutions. My role involves engaging with clients to understand their communication needs and providing tailored solutions. I thrive on building relationships, ensuring customer satisfaction, and meeting sales targets.

Feb 2013 – Jan 2014 · 11 mos

• As a Call Center Agent at Umniah, I am the frontline ambassador of seamless communication. My role revolves around providing exceptional customer service, addressing inquiries, and resolving concerns with a focus on customer satisfaction. From assisting with technical issues to guiding customers through service offerings, I am committed to ensuring a positive and efficient experience. Ready to connect, troubleshoot, and enhance the customer journey in the world of telecommunications.