Oct 2021 – Present · 4 yrs 5 mos · Remote

• Spearheaded full revenue portfolio spanning ERP, SAP AI, Cloud Transformation, Procurement-Ariba & Coupa, HR-WD, PS & SF & SCM, MES, and SAP COE. Managed 15 direct reports and a global team of 1,300+ professionals across 5 continents, driving comprehensive service delivery and innovation.
• Delivered automation-driven cost savings of 20-90% across service lines, while maintaining a Net Promoter Score (NPS) above 80. Implemented strategic initiatives to drive efficiency and enhance customer satisfaction across diverse global operations.
• Established a Global Center of Excellence (COE), recruiting and onboarding 300+ new staff across key locations including Brazil, Romania, Mexico, Poland, Germany, and the US. Launched a Smart Digital Manufacturing practice and an AI-powered Application Modernization division to deliver cutting-edge enterprise solutions.
• Developed new practice lines for leveraging Generative LLM technology to drive innovation and operational efficiency across SAP, Infrastructure Services, Digital Workplace (DWP), and Smart Applications, positioning the company as a leader in Enterprise AI solutions.
• Achieved a remarkable increase in Enterprise Services EBITDA, growing from $900K in 2020 to $6.3M in 2023, with a projected rise to $7.4M in 2024. Simultaneously reduced management costs by 10.3%, streamlining operations and boosting profitability.
• Delivered significant EBITDA growth in SAP services from $1.1M in 2020 to $4.3M in 2023. Increased EBITDA for non-SAP services from $690K to $1.2M, on track to reach $1.6M by 2024 through strategic expansion and process optimization.
• Cultivated strategic partnerships with 75 key accounts, contributing over 20% of company revenue. Led hundreds of concurrent digital transformation projects across the US, LATAM, and EMEA, ensuring client success through hands-on leadership and effective coordination of global teams across The Philippines, Brazil, Mexico, Germany, Romania, and India.

Jan 2018 – Oct 2021 · 3 yrs 9 mos · Remote

• Promoted to lead the company’s SAP division, growing the business 5X from $2M to $10M over a three-year period. Improved profit margins from low single digits to approximately 20% by implementing innovative ERP solutions and strategic management practices.
• Directed a geographically diverse team of 150+ FTEs across North America and APAC. Spearheaded Pre-Sales, Go-to-Market strategies, Solutions Delivery, and Resource Management to ensure efficient and high-impact project execution across multiple regions.
• Served as a trusted advisor to top manufacturing clients, leveraging industrial engineering expertise to deliver SAP solutions that transformed business operations. Enabled significant improvements in client productivity, profitability, quality, and efficiency, driving large-scale business transformations.
• Played a pivotal role in securing deals valued at $100M+, developing compelling value propositions for clients across all phases of the SAP technology lifecycle, including business value engineering, customer engagement, and end-to-end solution delivery.
• Represented the company at high-profile industry events, driving thought leadership and innovation around key technologies like S4HANA, IoT, Predictive Analytics, AI & Automation, Cloud Transformation (AWS, Azure, HEC), and SAP VAR. Championed digital transformation initiatives that aligned with emerging market trends and client needs.