Jeremy Chapman

Director of Engineering

Redmond, Washington, United States27 yrs experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Grew Microsoft Mechanics to over 70 million views.
  • Led successful deployment strategies for Windows 7.
  • Expert in cloud services and IT operations management.
Stackforce AI infers this person is a SaaS expert with a strong focus on cloud solutions and IT operations.

Contact

Skills

Core Skills

Cloud ComputingIt Service ManagementSolutions MarketingPublic SpeakingProduct ManagementSolution ArchitectureSolutions ArchitectureIt Operations ManagementBusiness DevelopmentProject Management

Other Skills

Artificial Intelligence (AI)Microsoft 365AzurePower PlatformSurfaceWindowsAudience engagementTechnical communicationProgram managementAutomationCloud services integrationArchitectureStrategic planningConsultingPartner programs

About

AI, infrastructure, device management, and cloud architectures. These are just a handful of topics that I immerse myself in, reverse-engineer, visualize and explain at depth to technical audiences via Microsoft Mechanics. I love to get people excited about technology and inspire them to adopt new things and see the beauty in how software is implemented, drive preference without selling and give honest reviews and demonstrations of tools that save people time and show what's possible with new tech, - Responsible for communicating how Microsoft products and services work to technical audiences, spanning everything from Copilot and AI services, Azure, Microsoft Teams, Surface devices, Microsoft Entra, Defender, and more - anything for small to large organizations, and individual tech enthusiasts. - Envisioned and grew the Microsoft Mechanics program for tech enthusiasts and IT professionals. Microsoft.com/mechanics has more than 60 million lifetime views and 650k subscribers. We support strategic announcements to technical audiences. - Helped design Office Click-to-Run packaging and cloud delivery, including how organizations can integrate new processes with existing software distribution and directory infrastructure 2011-2014. For the first time in major release history, deployment and setup technologies are a major selling point of a product and Click-to-Run is the default way Office gets installed. - Responsible for Windows 7 Deployment and Application Compatibility technologies in the Windows group 2007-2011. Windows 7 deployment rates were phenomenal and organizations used our tools and best practices - it worked. (but now it's time to move to Windows 10) - Microsoft Solution Accelerator for Business Desktop Deployment / Microsoft Deployment Toolkit - Product Management 2004-2011 - 1m+ users to date - Microsoft Operations Framework - Product Manager and Contributor, January 2005 - November 2007 Specialties: Application and operating system deployment, virtualization, cloud services and integration, IT operations management, IT project management, IT solutions selling, solutions architecture and workflow automation, supply chain management, customer relationship management, direct marketing, loyalty programs

Experience

Microsoft

2 roles

Director

Promoted

Sep 2013Present · 12 yrs 6 mos · Redmond, WA

  • Responsible for technical and IT professional audience communication of Microsoft 365, Azure, Power Platform, Surface and Windows related services, products and technologies. Programs include Microsoft Mechanics, event experiences and technical sales tools for IT Roadmap planning. Grew channel to more than 70m views and 650k followers.
Artificial Intelligence (AI)Microsoft 365AzurePower PlatformSurfaceWindows+2

Senior Product Manager

Jan 2005Present · 21 yrs 2 mos · Redmond, WA

  • Responsible for automation tools and processes for Windows client and Office deployment. Including cloud services integration, architecture, design specifications, strategic planning, development, readiness and promotion of Microsoft's deployment tools.
AutomationCloud services integrationArchitectureStrategic planningProduct ManagementSolution Architecture

Planet technologies

Program Manager

Nov 2003Jan 2005 · 1 yr 2 mos · Redmond, WA

  • Consulting with Microsoft to build partner programs and IT pro deployment guidance, tools and automation for Windows, security, enterprise architecture and more.
ConsultingPartner programsIT pro deployment guidanceSolutions ArchitectureIT Operations Management

Arvato

Business Development and Project Manager

Jul 2000Apr 2003 · 2 yrs 9 mos · Shanghai, China

  • Led all phases of solution fulfillment from sales to implementation. Created feasibility studies, business cases and investment proposals to quantify and present business value and project planning objectives. Responsible for IT design and implementation projects in ERP, supply chain management, CRM, telemarketing and royalty management.
SalesImplementationFeasibility studiesBusiness casesBusiness DevelopmentProject Management

Rifu gmbh

Project Manager

Sep 1998Jul 2000 · 1 yr 10 mos · Frankfurt am Main, Germany

  • Strategic consulting, image consulting, venture capital management and international event management.
Strategic consultingVenture capital managementEvent managementProject ManagementBusiness Development

Education

Western Washington University

Double Bachelor — International Business and German Language

Jan 1995Jan 1998

Snohomish High School

Diploma

Jan 1990Jan 1993

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