Aug 2022 – Present · 3 yrs 7 mos · Mumbai, Maharashtra, India · On-site

• Currently spearheading the development of 'Revyog,' a cutting-edge software in the hospitality industry.Responsible for addressing both backend and frontend issues, conducting regular data reconciliations, and collaborating with developers for efficient problem resolution.
• Onboarded and trained the sales team on 'Revyog,' enhancing its market competitiveness through strategic tool improvements and feature suggestions
• Managed a dedicated team of 5 members, focused on Quality Control & Assurance (QCA) and automation of complex reports, to streamline operations and enhance productivity.
• Led the QCA Team in tracking and ensuring data accuracy, maintaining corporate and travel agent databases, and identifying critical issues in the sales process for operational enhancements across multiple sales teams.
• Oversaw comprehensive reporting for 14 properties nationwide, covering Daily Sales, Inventory Analysis, Revenue and Occupancy Forecasting, Lead Management, and Market Analysis.
• Conducted daily follow-ups with property heads on sales, occupancy, marketing situations, and target achievements, while also regularly aligning with the marketing team to strategize and implement plans for properties lagging behind on targets.
• Collaborated with top-level management, to devise and execute revenue-targeting strategies.
• Leveraged analytical insights and proactive communication to drive sales performance, revenue growth, and operational efficiency across the organization.