Apr 2024 – Present · 1 yr 11 mos · Lenoir, North Carolina, United States · Remote

• AI agency focused on providing AI tools and consulting for businesses.
• We offer the following solutions with AI agents: omni-channel agents, database reactivation, inbound voice, engagement and prospect enrichment, ringless voice messaging.
• AI tool consulting for custom solutions and automations.

Aug 2022 – Aug 2023 · 1 yr

• Worked remotely part-time with the new President to coordinate contractors, vendors, sales and marketing.
• Continued to manage budgets, P&L, forecasting, cost control and financial reporting for current management team.

Jan 2018 – Jul 2022 · 4 yrs 6 mos

• Chartered project and became the Senior Project Manager/Product Owner for Lonerider Spirits, LLC - a sister company to Lonerider Brewing Company.
• Created a pitch deck to gain stakeholder investment/buy-in and collaborated with stakeholders to communicate insights for advancing shared organizational goals.
• Collaborated with 50 investors and secured $1M+ in startup funds, continuously securing a 55% ROI, well above the beverage industry standard.
• Maximized throughput by strategically coordinating production with contractors, vendors, sales and marketing.
• Managed budgets, P&L, weekly modeling, forecasting, cost control and financial reporting for investors and board members to ensure revenue targets were met. Used and updated QuickBooks daily.
• Won 30+ awards for excellence for spirits in 3 years, and released 12+ different product SKUs in 2 years using Agile methodology/rapid iteration applied to spirits production, driving monthly sales target acquisition and marketing KPI attainment.
• Managed 3 employees.
• Transitioned to a part-time operations position due to relocation.

Jun 2022 – Aug 2023 · 1 yr 2 mos

Jul 2021 – Aug 2023 · 2 yrs 1 mo · Raleigh, North Carolina, United States · Hybrid

• Stepped into role when Lonerider Brewing Company’s logistics manager left suddenly.
• Created sales orders in Ekos when they are received from distributors.
• Set up LTL shipments with invoices and BOLs.
• Packaged beer in Ekos, also worked on the canning line.
• Worked with the head brewer to generate POs for packaging materials.
• Processed POs the day they are received.
• Posted invoices the day they ship/are picked up, both for distributors and tasting rooms.
• Maintained inventory of packaging materials.

Sep 2019 – Oct 2020 · 1 yr 1 mo · Raleigh, North Carolina, United States · Remote

• Helped fund and get a cigar start-up off the ground with legal paperwork, supplies and first co-packaging deal with Lonerider Spirits. https://originaloutlaw.com/

Oct 2017 – Nov 2019 · 2 yrs 1 mo · Raleigh-Durham, North Carolina Area · Remote

• Worked with CEO/stakeholders to expand operations across multiple taproom locations in North Carolina.
• Led opening a second location for Lonerider Brewing Company within 6 months of a former project stall.
• Worked onsite daily with the construction crew/general contractors and sent out daily updates to all stakeholders in the project pinpointing items for corrective action to maintain critical path.
• Executed several R&D projects for Lonerider Brewery, and helped improve KPI reporting to demonstrate exact breakdowns from COGS to final net profit.

Mar 2014 – Oct 2017 · 3 yrs 7 mos · Raleigh-Durham, North Carolina Area · On-site

• Built company with a great culture from scratch to create a AAA video game in less than 3 years, successfully shipping Lawbreakers with a very small team by video game industry standards.
• Utilized Scrum, Agile and Kanban methodologies to streamline operational efficiencies and drive timely project fulfillment and milestone deliveries.
• Ensured headcount levels met operational demands by monitoring staffing initiatives, identifying, recruiting and interviewing 65 top talented team members and 100 contracted developers, terminating under-performers, and coordinating manpower to drive workflow.
• Managed a team of 65 developers at the peak of production.

Apr 2013 – Feb 2014 · 10 mos · On-site

• Titles: Infinity Blade 3, Fortnite
• Appointed as program manager, led IT infrastructure improvements at Epic Games home office and coordinated with four Executive Producers to develop shipping schedules for all of Epic Games concurrent engine and game projects.
• Managed project scope, objectives and timelines to ensure proper resource allocations and budget – plus analyzed the relationships between internal and external dependencies among common projects which led to a road map for a PMO (Project Management Office).
• Inspired collaboration among production teams throughout the company to facilitate the proper use of resources and mitigate any potential roadblocks. Worked with project teams, operations and relevant stakeholders and reviewed the status of projects on a periodic basis in regards to milestones in accordance to quality, risks and ROI.
• Created and maintained project dashboards to provide a quick overview of the entire product portfolio.
• Facilitated the sale of the Gears of War franchise to Microsoft as the project lead working with various teams (legal, development, logistics, IT) at Epic and Microsoft to ensure a smooth hand-off.

Jan 2010 – Feb 2014 · 4 yrs 1 mo · On-site

• Producer
• Titles: Gears of War 3 (Xbox 360) including all DLC
• Worked with Executive Producer to ship the title on time with two week sprints and within budget.
• Managed teams of 15-150 members including contributing outsourcers.
• Communicated directly with the publisher to ensure alignment between product, corporate and publisher goals.
• Responsible for being a line producer for art, cinematic and audio teams to ensure deadlines, budgets and milestones were met with expected franchise quality.
• Was responsible for licensing endeavors (via Epic and Microsoft) for the Gears of War franchise to support the title from Limited Edition packaging/production to action figures and comic books.
• Shipping Producer (“Closer”)
• Titles: Gears of War: Judgment (Xbox 360) including all DLC, Shadow Complex (Xbox 360 XBLA),
• Unreal Development Kit (PC)
• Engaged near the end of the project to ship on within quality and timeline constraints. Was responsible for reigning in bug totals and motivating the team to ship.
• Kept management and our publisher apprised of risks and mitigated any issues that arose.
• Managed teams of 10-85 members including contributing outsourcers.
• Oversaw certification process for the main title and for any subsequent DLC.
• Outsourcing Producer
• Titles: Fortnite (PC), Infinity Blade/Infinity Blade 2/Infinity Blade Dungeons (iOS)
• Educated internal teams to utilize outsourcing for art needs via various sources in China.
• Maintained the art quality standard for all titles and communicated directly with project and outsourcing leads.
• Mitigated any risks to the schedule for any outsourcing needs.
• Worked with leads to maintain outsourcing budgets.

Sep 2007 – Jan 2010 · 2 yrs 4 mos · On-site

• Titles: Gears of War 2 (Xbox 360) including all DLC, Unreal Tournament 3 (Xbox 360, PS3
• and PC)
• Cultivated relationship with Epic Games China and established outsourcing pipelines to mesh with internal Epic working practices.
• Worked with all outsourcing partners to maintain the quality bar for the franchise.
• Managed a team of 25-30 internal artists and an equal number of contributing outsourcers.
• Began working with CAA to pursue and cultivate licensing endeavors for the Gears of War, Unreal, Infinity Blade and other Epic Games franchises with vendors such as NECA and DC Comics.

Aug 2005 – Aug 2007 · 2 yrs · Chicago, Illinois · On-site

• Titles: F.E.A.R. (Xbox 360 and PS3) including all DLC, F.E.A.R. Files (Xbox 360)
• Worked with the lead producer to keep the integrity of the F.E.A.R. franchise port to consoles.
• Worked with internal and publisher QA to seamlessly work together to ship the titles.
• Aided publisher localization teams to integrate all available languages.
• Communicated directly with the publisher for milestone submittals, builds and review requirements.

Jul 2003 – Jul 2005 · 2 yrs · Chicago, Illinois · On-site

• Titles: MechAssault 2 (Xbox)
• Maintained build integrity on a daily basis.
• Communicated with artists and designers over content issues and established pipelines/methodologies to accelerate content creation.
• Worked on troubleshooting build issues with the build engineers.

Oct 1999 – Jun 2003 · 3 yrs 8 mos · Minneapolis · On-site

• Help build and design the initial iteration of the Mutual Funds section on Marketwatch.com.

Aug 1998 – Sep 1999 · 1 yr 1 mo · Greater Minneapolis-St. Paul Area · On-site

• Designed and did press checks for annual reports and corporate collateral/marketing for Fortune 500 companies.

Oct 1995 – Jul 1998 · 2 yrs 9 mos · Greater Minneapolis-St. Paul Area · On-site

• Designed and did press checks for annual reports and corporate collateral/marketing for Fortune 500 companies.

Nov 1994 – Sep 1995 · 10 mos · Greater Chicago Area · On-site

• Designed and did press checks for annual reports and corporate collateral/marketing for Fortune 500 companies.

Oct 1993 – Oct 1994 · 1 yr · Greater St. Louis Area · On-site

• Designed and did press checks for annual reports and corporate collateral/marketing for Fortune 500 companies.

Sep 1992 – Sep 1993 · 1 yr · Greater St. Louis Area · On-site

• Designed and did press checks for annual reports and corporate collateral/marketing for local St. Louis companies.