Bablu Pashwan

Operations Associate

Mumbai, Maharashtra, India10 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 10 years in Quality & Regulatory Affairs.
  • Expert in global regulatory compliance for medical devices.
  • Certified ISO 13485:2016 Lead Auditor with zero major NCs.
Stackforce AI infers this person is a Quality and Regulatory Affairs expert in the Healthcare industry.

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Skills

Core Skills

Quality ManagementRegulatory Compliance

Other Skills

DocumentationMedical DevicesRegulatory submissionsCAPA managementTeam ManagementAnalytical SkillsCommunicationCustomer SatisfactionNon-ConformingTableauCustomer SupportCustomer ExperienceCustomer Relationship Management (CRM)Problem SolvingISO 9001

About

I am a dedicated and detail-oriented Deputy Manager – Quality & Regulatory Affairs with over 10 years of experience in the medical device industry, specializing in Class B medical devices such as clear dental aligners. I combine strong technical expertise with global regulatory strategy to ensure every product meets international quality, safety, and compliance expectations. As a Certified ISO 13485:2016 Lead Auditor (CQI | IRCA, TÜV SÜD), I bring a high level of audit rigour and QMS leadership, enabling organizations to maintain audit-ready systems, reduce compliance risks, and achieve seamless regulatory approvals across global markets. I have hands-on experience with multiple regulatory frameworks, including CDSCO (India), US FDA 510(k), SFDA (Saudi Arabia), EU MDR, IMDR, and APAC markets (Singapore HSA CSDT, Hong Kong, Vietnam)—allowing me to lead end-to-end regulatory submissions and global market entry strategies. 🛠️ Core Expertise Lead Auditor (ISO 19011, ISO 13485) – Internal & external audits with a track record of zero major NCs ISO 13485:2016 QMS implementation, maintenance & certification surveillance Global regulatory compliance: CDSCO, US FDA 510(k), SFDA MDMA, EU MDR, IMDR, APAC (HSA CSDT) CAPA management, NCR handling, root cause analysis & ISO 14971 risk management Regulatory submissions: site transfers, SFDA MDMA, CDSCO MD-5/MD-42, FDA Establishment Registration & Device Listing QMS documentation: document control, design transfer, process validation, vendor qualification GMP, HACCP, Lean Six Sigma, and process optimization for cost-effective compliance 📜 Certifications & Credentials ISO 13485:2016 Lead Auditor (CQI | IRCA, TÜV SÜD) Internal Auditor – ISO 13485:2016 MD-QMS Certified in Biocompatibility, GMP, HACCP, and ISO 14971 Risk Management ISO 9001 – QMS Fundamentals Lean Six Sigma – Yellow & Green Belt Advanced training in RCA, Statistics, Business Process Mapping & Operational Excellence ⚙️ Passion & Vision I am passionate about driving regulatory excellence, building sustainable QMS frameworks, and enabling organizations to achieve global medical device compliance while improving operational efficiency. I strongly believe in mentoring teams, promoting continuous improvement, and ensuring patients receive safe, reliable, and high-quality products. 📬 Open To Knowledge-sharing, collaborations, and leadership opportunities in Quality Assurance, Regulatory Affairs, Medical Device Compliance, and QMS Management.

Experience

Makeo toothsi aligners

Deputy Manager Quality & Regulatory Affairs

Dec 2021Present · 4 yrs 3 mos · India · On-site

  • Lead QMS and regulatory affairs for Class B medical devices (clear dental aligners), ensuring compliance with ISO 13485:2016, CDSCO, US FDA 510(k), SFDA, IMDR, and APAC frameworks.
  • Directed US FDA 510(k) clearance (K223338) and prepared for Establishment Registration & Device Listing.
  • Spearheaded SFDA MDMA Class B registration, collaborating with Saudi-based LARs for timely submissions.
  • Managed CDSCO MD-5/MD-42 site transfer regulatory updates and license renewals.
  • Led ISO 13485:2016 surveillance audits with zero major NCs.
  • Established robust CAPA & NCR systems, improving closure timelines by 30%.
  • Oversaw document control, validation protocols, and cleanroom GMP compliance.
  • Conducted staff training on QMS, CAPA, and regulatory awareness, strengthening audit preparedness
DocumentationMedical DevicesQuality ManagementRegulatory Compliance

Payu

Quality Assurance Executive – Compliance & QMS

Feb 2021Nov 2021 · 9 mos · Mumbai, Maharashtra, India · On-site

  • Strengthened ISO 9001 & ISO 27001-compliant QMS across customer support operations, ensuring compliance and audit readiness.
  • Implemented QMS practices and improved documentation accuracy (SOPs, audit logs, deviation reports).
  • Conducted internal audits and compliance checks, driving CAPA closure and process improvements.
  • Supported external audits & client evaluations, providing documented compliance evidence.
  • Acted as liaison between quality, compliance, and operations teams to standardize practices.
Team ManagementAnalytical SkillsQuality ManagementRegulatory Compliance

Teleperformance

Quality Assurance Analyst – Process Quality & Compliance

Jun 2020Feb 2021 · 8 mos · Maharashtra, India · On-site

  • Focused on process quality, compliance, and data security in a fintech environment.
  • Oversaw QA activities ensuring process integrity and data accuracy.
  • Conducted spot audits & compliance checks, improving audit preparedness.
  • Managed SOPs, change records, and audit trails in controlled documentation systems.
  • Ensured compliance with customer data security & fintech regulations.
Team ManagementAnalytical SkillsQuality ManagementRegulatory Compliance

Mahindra integrated business solutions private limited

Quality Analyst- QMS & Quality Assurance

Oct 2018Mar 2020 · 1 yr 5 mos · Mumbai Area, India

  • Built strong foundations in ISO 9001 QMS, audits, and compliance.
  • Conducted internal audits, managed NCs, and ensured RCA & CAPA closure.
  • Prepared & maintained quality documentation (SOPs, checklists, compliance records).
  • Participated in Management Review Meetings and supplier evaluations.
  • Monitored departmental compliance and supported cross-functional KPI tracking.
Team ManagementAnalytical SkillsQuality ManagementRegulatory Compliance

Srl diagnostics

Customer Care Officer

Feb 2015Aug 2018 · 3 yrs 6 mos · Mumbai Area, India · On-site

  • Started career in healthcare diagnostics, supporting patient services and compliance culture.
  • Managed customer queries, test reports, and appointment bookings.
  • Coordinated with labs, logistics, and billing for service delivery.
  • Collaborated with quality & operations teams to escalate and resolve critical cases.
  • Built strong customer experience and service quality skills that supported later QMS roles.
CommunicationCustomer Satisfaction

Education

University of Mumbai

Bachelor's Degree — BIOTECHNOLOGY

Jan 2010Jan 2012

ST.FRANCIS JUNIOR COLLEGE

HSC — SCIENCE

Jan 2009Jan 2010

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