Hamza Amjad

Operations Associate

Islāmābād, Pakistan3 yrs experience

Key Highlights

Detail-oriented professional with finance expertise.
Strong customer service and organizational skills.
Aspiring strategic financial leader.

Stackforce AI infers this person is a Financial Services professional with a focus on Accounting and Customer Relationship Management.

Contact

Skills

Core Skills

AccountingFinancial ServicesCustomer ServiceProblem SolvingBusiness DevelopmentFinancial ConsultingFinancial AdvisorySales & MarketingCustomer Relationship ManagementMarketingSales

Other Skills

QuickBooksMicrosoft ExcelAccounts Payable (AP)Accounts Receivable (AR)Account ReconciliationStress ManagementQuality ControlCustomer Relationship Management (CRM)PaymentsManagementTeamworkProduct MarketingPresentation SkillsFinancial AccountingHubSpot

About

Ambitious and detail-oriented professional with a passion for finance, strategy, and continuous learning. I aspire to become a strategic financial leader, staying ahead of industry trends and innovations. With strong customer service and organizational skills, I excel in handling transactions, inquiries, and high-pressure situations with professionalism. Committed to adding value and achieving my full potential in the financial industry. Let’s connect!

Experience

3 yrs

Total Experience

1 yr

Average Tenure

2 mos

Current Experience

Acgile (accounting & bookkeeping services)

Trainee Accountant

Feb 2026 – Present · 2 mos · Islāmābād, Pakistan · On-site

Started my career in accounting by supporting the AR/AP function for a U.S.-based client. My responsibilities included preparing and sending customer invoices, assisting with Statements, reconciliations, Cash estimates, Payments, Audit reports, follow-ups. Gained hands-on experience Excel and Google Sheets, Channel Spyder, Saasant while learning the basics of QBs systems, communication, and invoice processing.

AccountingQuickBooksMicrosoft ExcelAccounts Payable (AP)Accounts Receivable (AR)Account Reconciliation+1

One network

M-Tag Executive

Feb 2025 – Oct 2025 · 8 mos · Rawalpindi Cantonment, Punjab, Pakistan · On-site

Manage large amounts of calls (inbound and outbound) on helpline.
Handle the queries related to change of ownership and cancellation of M-TAG registered vehicles.
Resolve the daily “Manual Payment”, “Wrong Entry Point”, “Double Deduction” complaints.
Making Daily Complaints Report.
Keep records and maintain data of all the complaints in form of weekly and monthly report.
Provide appropriate Solutions and Alternatives within the time limit of 30 minutes.
Analysis of Daily Complaints.
Interacts with customers to provide information in response to inquiries.
Handle and resolve complaints on daily basis.
Collaborating with Field Staff for any IT or Motorways related issue.
Coordination with all departments in HQ For customers complaints.
Manage all complaints on Whats app, Gmail, answered the queries of customers.
Resolve system generated complaints on daily basis (wrong entry point and double deduction).

Stress ManagementCustomer ServiceQuality ControlCustomer Relationship Management (CRM)Problem Solving

Mcb bank limited

Remittance Relationship Manager

Dec 2023 – Feb 2024 · 2 mos · Pinanwal punjab, pakistan · On-site

Achieve the assigned home remittance conversion and the current deposit mobilization targets on a monthly basis as set by the management through potential counter customers.
Ongoing monitoring / conversion of ETB account where COC transaction is performed rather than A2A.
Conversions from funds for "Other Banks", where MCB act as intermediary bank
Remittance Accounts opened through referral from ETB remittance customers
Ensure that all NTB Accounts are activated by receiving their first remittance within 90 days from Account opening
Ensure issuance, training & activation of debit card, SMS Alerts & e- statement facility against eligible customers to reduce over the counter transactions and revenue maximization

ManagementBusiness DevelopmentAccountingTeamworkSales & MarketingCustomer Relationship Management (CRM)+7

Freelance

Financial Consultant

Oct 2023 – Dec 2023 · 2 mos · Islāmābād, Pakistan · Remote

I have started serving as Financial consultant, NTN, Tax Returns, Business Returns, Company Annual Returns, Sales Returns
SECP Filing

Financial AdvisoryFinancial ServicesFinancial Consulting

Love music global

Partnership Executive

Nov 2022 – Mar 2023 · 4 mos · Islāmābād, Pakistan

Researched Brands to identify selling possibilities and evaluate customer needs
Actively sought out new global brands opportunities through networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepared and delivered appropriate emails on products and services

SalesHubSpotSales & MarketingCustomer Relationship Management (CRM)Microsoft OutlookBusiness-to-Business (B2B)+1

Khan & ali associates

Account Officer

Oct 2022 – Dec 2024 · 2 yrs 2 mos · Islāmābād, Pakistan · On-site

· Manage the end-to-end bookkeeping process for multiple clients, ensuring accuracy and compliance with accounting standards.
· Overseeclientinvoicing, accounts receivable, collections andmanagevendorrelationships,processaccountspayableandensuretimelypayments.
· Conduct regular bank and other account reconciliations to ensure accuracy and identify discrepancies.
· Administer payroll processes for clients, ensuring compliance with relevant regulations and accurate recording of employee compensation.
· Assisting in administrative tasks, such as organizing documents, and creating and maintaining excel spreadsheets.

PaymentsMicrosoft ExcelAccountingFinancial Services