Mar 2022 – Present · 4 yrs

• Lead SRE, devOps and Operations of Identity and Access Management/IDCS service.
• Spearheaded multi-region cloud infrastructure programs across 100+ data centers. Accomplished 40% cost savings on a $2M+ annual budget through strategic resource planning.
• Engineered Remote Disaster Recovery (RDR) architecture for IDCS services on OCI. Boosted service uptime to 99.9999% via automation and architectural upgrades.
• Automated patching, certificate rotation, and scaling, saving 5 FTEs worth of manual effort.
• Technical
• Drive strategy, set goals, mentor managers and senior technical leaders. Lead 30+ resources across geographies.
• Foster team innovation through emerging tech and AI in operations.
• Executive program management. Coordination and collaboration across team and business units.
• Cost governance, optimization & Budget Management, Change Management.
• Resiliency engineering, disaster Recovery & High Availability. Risk management, Change leader, Incident command.
• Platform engineering and Infrastructure as Code (Terraform, Helm, Kubernetes)
• DevOps Strategy & CI/CD (GitHub, Jenkins, Python, shell, Java), progressive delivery, golden paths, chaos engineering
• Database provisioning, high availability, Monitoring & Observability (Grafana, Kibana, Telemetry, Prometheus)
• Security and compliance basis SOC2 (FedRAMP, FIPS, HIPAA, Policy as Code.)
• SLAs / SLOs / Error Budgets and business continuity. Focus MTTR, Lead time, failure rate.
• OCI, AWS, service meshes, WAF/CDN, secrets management, VPC, subnets, routing, load balance
• production, ensuring consistency and scalability.
• Integrated Generative AI, MCP agentic workflow into platform and SRE, improving MTTR by 25%.
• Manage SLAs, SLOs, Error Budget. Reduced IAM region build SLA from 15 days to 12 hours using MFO.
• Partnered with Security and Legal to embed SOC 2/HIPAA controls and regional compliance playbooks.
• Shaped strategy, mentor leaders, manage region builds, and ensure resilience during critical incidents.
• Tec

May 2021 – Feb 2022 · 9 mos

• > Building and maintaining scalable, distributed, and resilient development , deployment and a delivery pipeline for Barco flagship product i.e OCS mastering the best of CI and CD practices.
• > Increase product quality and reliability by adding smoke and integration testing before production market release.
• > Planning , architecting and implementation everything from scratch .
• > Cross site team communication and collaboration.
• > Hiring up the right people at right time with a long term vision.
• > Devops projects management using agile methodology .

Dec 2020 – May 2021 · 5 mos · Noida, Uttar Pradesh, India

• Led DevOps transformation across 50+ functional teams.
• Delivered key initiatives: Beta on Demand, Git Governance, Chaos Lab.
• Enhanced alerting and detection systems, reducing TTD/TTR by over 20%.

Aug 2016 – Dec 2019 · 3 yrs 4 mos

• Managing and triaging tickets. Driving prioritization and execution of
• work based on impact
• Work in concert with service developers and enable the team to evolve
• systems/products for better scalability, reliability and development
• velocity
• Drives new runbooks to help reduce mean triage time of incidents.
• Prioritize and automate high hit count runbooks
• Devops assessment.
• Conducting system study and coordinating with team members for
• product documentation, system design, integration, coding, application
• maintenance, etc.
• Foster a high performing Agile based culture of trust, teamwork,
• empowerment, accountability, responsiveness, and communication. Set
• boundaries, success criteria, and measure progress.
• Minimize roadblocks and maximize opportunities to keep all members of
• the teams productive, engaged, and fulfilled in their roles.
• Call management, Availability mgmt., Incident mgmt, Change mgmt,
• Release and deployment mgmt.

Aug 2014 – Aug 2016 · 2 yrs

• Architecting robust, stable and reliable devops process, consuming
• industry standard software and tools. Fair and wide knowledge of cloud stack helps in designing the CI/CD pipelines and monitoring platform.
• Jenkin, GIT, Groovy, Java , ELK , Junit, Selenium, Shell, Ansible,Terraform,
• Devops, Weblogic, Micro-services, Basic Oracle DBA ,Understanding of networking
• Docker, kubernetes
• Implement Operational tools like deployment, provisioning, monitoring, performance measurement tools etc.
• Implementation of scaling out and horizontal scaling infrastructure architectures.
• Good exposure working with best monitoring tools like Kibana, Graphana, Prometheos etc, thus encompassing high
• reliability and predictable preventive and corrective actions.
• Making site reliability and resolution fast by using jupyter notebook styled
• runbook and slack bots.
• Experience in customer facing production environment monitoring,
• performance, release/deployment, security, reliability, availability,
• capacity, latency, and other non-functional concerns.

Aug 2012 – Aug 2014 · 2 yrs

Dec 2009 – Aug 2012 · 2 yrs 8 mos

Jun 2007 – Dec 2009 · 2 yrs 6 mos