Elizabeth Nihill — Operations Associate
Hi, I'm Beth — a passionate Desktop Support Specialist with a background in customer service and a growing expertise in IT solutions. With over three years of technical experience, I thrive on solving problems and ensuring end-users have a seamless technology experience. My journey began in retail and sales, where I developed strong communication skills and learned the importance of connecting with people. Now, working in IT allows me to blend my technical knowledge with those interpersonal skills to deliver exceptional support. I'm always eager to learn and grow, currently pursuing my Associate Degree in IT and Programming. Whether I'm troubleshooting hardware issues, configuring Outlook, or assisting users with Microsoft Teams, my goal is to make technology easier and more efficient for everyone. When I'm not working, you can find me exploring local art exhibits, working on creative projects, or contributing to events like the Eerie Horror Fest. Let's connect! I'm always open to networking, sharing ideas, and learning from others in the tech industry.
Stackforce AI infers this person is a Desktop Support Specialist with a focus on IT solutions and customer service.
Location: Erie, Pennsylvania, United States
Experience: 3 yrs 5 mos
Skills
- Technical Support
- Social Media Management
- Software Deployment
- Computer Hardware
Career Highlights
- Over three years of technical support experience.
- Strong communication skills developed in retail.
- Currently pursuing an Associate Degree in IT.
Work Experience
Velocity Network
Desktop Support Specialist (4 mos)
Desktop Support Technician (1 yr 2 mos)
Eerie Horror Fest
Social Media Manager (3 mos)
Modis
IT Support Specialist (1 yr 3 mos)
Best Buy
Sales Advisor (8 mos)
Education
Associate of Applied Science - AAS at Erie County Community College
GED at Greater Erie Community Action Committee
High School/Secondary Diplomas and Certificates at McDowell High School
