Aditi Diwan — Operations Associate
Life is. 'I' am. Anything might happen. (Robert Fulghum) I like to be a People’s Person, yet retain the ‘I’ in me. Communication Skills & Soft-Skills Specialist Trainer - As a Trainer at Atypical Advantage, I have the privilege of working with candidates who Challenge Their disability every single day and Win. The incredible candidates redefine ability every day. They Teach and Inspire me to Be Better and Do Better. I have been able to train 1000+ people and counting.... I have more than 14 years of experience in human resource management, communication skills, training and coordination, training and development, customer service, coaching and mentoring, NHT, and Floor training for voice, emails, and chat, across various sectors and industries. My core competencies include communication skills, soft skills, NHT and Floor training, interview skills, resume building, email writing skills, public speaking, content development, coaching and mentoring, presentation skills, call handling techniques, and PoSH trainer from ISTD. I believe in 2 beautiful quotes: Number 1: “Life has three rules: Paradox, Humor, and Change. ― Dan Millman, Way of the Peaceful Warrior: A Book That Changes Lives Number 2: 'I have always believed that as long as one is alive. Life is a simple field trip, and so far, I like it just the way it is.' (Robert Fulghum)
Stackforce AI infers this person is a Corporate Trainer specializing in Communication and Soft Skills across various industries.
Location: Mumbai, Maharashtra, India
Experience: 8 yrs 4 mos
Skills
- Communication Skills
- Training And Development
- Customer Experience
- Customer Service
Career Highlights
- Trained over 1000 individuals in communication and soft skills.
- Expert in enhancing training effectiveness and employee engagement.
- Specializes in accessible learning delivery for diverse candidates.
Work Experience
Atypical Advantage
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Communication Skills & Soft-Skills Trainer (1 yr 6 mos)
Cognizant
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[24]7
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Epicenter Technologies Pvt. Ltd
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Education
Executive Development Program in Human Resource Management at XLRI Jamshedpur
Certificate at All India Management Association (AIMA)
Post Graduate Diploma at Symbiosis Centre for Distance Learning
P.G.D.B.A at Thakur Institute of Management Studies & Research
Master of Arts - MA at Shreemati Nathibai Damodar Thackersey Women's University
B.A at St. Xavier's College
H. S. C at K.V. Nagpur
S. S. C at Kendriya Vidyalaya I I T Powai
at Indian Society for Training & Development (ISTD)
Posh Training at Indian Institute of Training & Development (IITD)