Richa Deo

UX Researcher

Bengaluru, Karnataka, India14 yrs 11 mos experience

Highly StableAI Enabled

Key Highlights

15+ years of UX research and product strategy experience.
Built FoundIndex and FoundCandidate solo, proving ability to ship.
Expert in driving product strategy through user insights.

Stackforce AI infers this person is a UX Research Specialist with a strong focus on AI and product strategy in the Fintech and SaaS sectors.

Contact

Skills

Core Skills

Ux ResearchProduct StrategyStakeholder Management

Other Skills

AI product researchAccessible DesignUX strategySearch Engine Optimization (SEO)Product Road MappingAnalytical SkillsLeadershipMeta-learningAI Search OptimizationDigital MarketingEthnographyTeam MentoringMixed Methods ResearchGovernment RelationsExecutive-level Communication

About

I build production-ready MVPs for founders in 14 days. You own everything. No code debt. No vendor lock-in. TypeScript + Supabase. Deployed in your accounts. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHY I CAN DO THIS • 15+ years UX research + product strategy • Ex-Navy JAG Officer (discipline + systems thinking) • Currently: UX Research Specialist @ British Telecom • Built FoundIndex & FoundCandidate solo (proof I ship) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I'VE BUILT FoundIndex.com — AI visibility diagnostics (Scores how well AI systems understand your business) FoundCandidate.com — AI hiring research (How AI evaluates professional profiles) Both shipped solo. Both serve real users. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I'M LEARNING NOW Competitive pistol shooting at 47 from scratch. Why? Testing meta-learning frameworks for skill acquisition at any age. First state competition: Same principles apply to shipping MVPs: → Execute despite incomplete info → Measure results → Optimize based on data → Move fast ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ INTERESTED? DMs open. Let's talk about your MVP. → foundmvp.com | richadeo.com | x.com/foundbyricha

Experience

Bt group

User Research Specialist

Jun 2023 – Present · 2 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

Lead enterprise UX research for AI-powered content discovery tool serving 2500+ users; collaborated with Product, design, content, and communications teams to optimise complex technical systems through mixed-methods research and behavioral analysis
Drive product strategy through user insights, achieving 71% improvement in content findability via rapid research sprints across enterprise software development lifecycle
Present research findings to C-level stakeholders, influencing product roadmap and technical decisions through data-driven insights and user advocacy in matrix organisation structure
Conduct strategic research on automation systems, preventing misallocated investment through gap analysis between user expectations and technical capabilities
Lead dashboard personalisation research for enterprise software, optimising complex data visualisation interfaces for technical and non-technical stakeholder workflows

AI product researchStakeholder ManagementUX ResearchProduct Strategy

Rapipay fintech private limited

Senior UX Researcher

Apr 2022 – May 2023 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

Conducted enterprise-level field research across high-volume retail environments; identified critical usability failures in customer-facing payment interfaces used by thousands daily
Led 100+ stakeholder interviews to map user journey friction and motivation patterns; insights directly shaped product and sales roadmap and growth strategy through cross-functional collaboration
Mentored cross-functional team members in research methodology and insight synthesis for technical product decisions in agile development environment

Accessible DesignUX strategyUX ResearchProduct Strategy

Consultant

Senior UX Research Consultant

Jan 2018 – Jan 2022 · 4 yrs · Gurugram, Haryana, India · Remote

Delivered user research for Google Ads platform via Dublin-based agency Each&Other; conducted usability and behavioural studies across critical user journeys, providing detailed analysis and recommendations that informed platform optimisation decisions
Consulted healthcare professionals on medical technology viability, conducting user research for handheld mammography devices and competitive analysis showing medical equipment rental market challenges
Led enterprise software research for digital product clients, specialising in technical platform optimisation through mixed-methods research and strategic insight delivery
Consulted clients on user behaviour analysis, leveraging Google Analytics and content performance metrics to drive engagement strategy across digital platforms and marketing initiatives

Search Engine Optimization (SEO)Product Road MappingUX ResearchProduct Strategy

Cartoon network

Content Creator

Jan 2012 – Jan 2018 · 6 yrs · Remote

Led transcreation for international content localisation, analysing cross-cultural user preferences to adapt content for regional audiences—creating original scripts and adapting existing content for Cartoon Network, POGO, and National Geographic
Created original content across live-action and animation formats, writing television scripts and children's content demonstrating deep understanding of audience behaviour and storytelling across entertainment and educational platforms
Authored children's picture book translated into 18 national and international languages, building expertise in cross-cultural content adaptation and audience engagement

Indian navy

Assistant Judge Advocate (in JAG Navy)

Jul 2001 – Jul 2008 · 7 yrs · India

Led complex investigations and stakeholder management
Coordinated legal and operational teams for mission-critical outcomes, preparing detailed analytical reports for senior military leadership
Developed leadership capabilities in high-stakes environments, creating frameworks for cross-functional collaboration and strategic communication in complex organisational structures

Analytical SkillsLeadershipStakeholder ManagementProduct Strategy