Jul 2018 – Jun 2019 · 11 mos · New York City Metropolitan Area

• Leadership of Watson MVP squad focused on driving IBM’s most competitive sales and
• strategic partnership opportunities by delivering “minimally viable proofs” (i.e. working, functioning AI systems) with clients, using a client’s own data, and using generally available Watson microservices. Worked with IBM’s top technical talent to handle content curation, ingestion, training, model iteration, and mapping the use case to-and-building an evaluation UI.
• Specific responsibilities included leading the overall engagement, helping to define the solution architecture, working with the client to establish success criteria, negotiation of client contract(s), organizing and leading scrum sessions, assuring delivery of IBM work products with the engineering team, and removing barriers to success. Simultaneously served as the client focal point and the engagement champion.

Sep 2015 – Jun 2018 · 2 yrs 9 mos · New York City Metropolitan Area

• This role was focused on working with IBM partners and their respective client teams to drive partnerships using Watson's artificial intelligence (AI) platform of services. Working as a storyteller, I led cutting edge immersive presentations at IBM's flagship Watson Experience Center (WEC) at Astor Place in New York
• Using my diverse background in data science, relationship management, public speaking, and journalism, I served as the technical team lead to translate deep technical concepts into business value terminology, always striving to drive better outcomes for our partners.
• Ultimately, my job is to demystify this stuff and make it relatable to the C-suite.

May 2014 – Sep 2015 · 1 yr 4 mos · New York City Metropolitan Area

• As an early hire into IBM Watson, I was part of the first Watson University team charged with creating - from scratch - the artificial intelligence technical enablement materials and methodology that would be used to train IBMers and clients on how to build and use cutting edge Watson AI solutions. I played a leading role in crafting advanced courses for Watson Discovery Advisor (WDA) and Watson Discovery Advisor for Life Sciences (WDA-LS). This involved studying detailed technical documentation to learn the architecture of these solutions, and craft structured courses and materials that would be used to translate these very complex topics into courseware that was consumable by audiences of varying technical ability. After creating the courses and materials, I was part of the team responsible for delivering these courses to the very technical audiences across IBM, and personally drafted and delivered the implementation methodology for WDA-LS. During this assignment, I was selected for a two-month residency with the Research team at Almaden Labs, focused on bringing emerging tech out of Research and building a scalable practice around the solution. That residency included hands on development of the solution, such as building and refining NLP models to extract entities and relationships from medical journals.
• Due to strong business demand for technical enablement for Watson Explorer Advanced Edition (nee ‘Content Analytics’), took responsibility for delivery of that course domestically and internationally (both virtual and in-person), having delivered courses in China, Spain, India, and the United States.

Oct 2013 – May 2014 · 7 mos

Jun 2009 – Sep 2013 · 4 yrs 3 mos

• Responsible for managing and renewing client accounts by providing consultative technical services. Clientele comprised of very senior IT executives, was charged with understanding strategic vision and tactical initiatives of my customer base, working with them 1:1 to proactively identify gaps or weaknesses in their ability to execute and achieve that vision, and work with a team of technical experts, content creators, and the wider customer community (CIOs, CTOs, VP of IT) to solve those tactical challenges and help customers achieve their strategic imperatives. Held responsibility and consistently exceeded quota on renewing annual service contracts and up-selling additional consultative services within my accounts.

Jun 2009 – Jun 2009 · 0 mo

Aug 2007 – Jun 2009 · 1 yr 10 mos · Greater Boston

• Responsible for managing my territory by building a pipeline and driving new advertising sales for a highly technical, IT/network oriented audience. Worked creatively with customers to identify-and-build highly customized advertising and lead generation programs. My success was defined by the success of my customers in creating new leads and helping them reach their sales targets.