Joane (Jo) Mondesir

Associate Consultant

Kansas City, Missouri, United States9 yrs 6 mos experience

Highly Stable

Key Highlights

Over a decade of experience in Healthcare IT.
Expert in EHR implementations and revenue cycle optimization.
Proven track record of reducing claim rejections.

Stackforce AI infers this person is a Healthcare IT professional specializing in EHR and revenue cycle management.

Contact

Skills

Core Skills

Process MigrationRevenue CycleBusiness Systems ImplementationProject ManagementHealthcare ManagementRevenue Cycle Management

Other Skills

Establishing PrioritiesSoftware as a Service (SaaS)Financial class mappingClaims processingData preparationIntegrationVendor managementSystems AnalysisTechnical ProficiencySoftware designImplementationProcess improvementConfigurationTroubleshootingQuality assurance

About

I am a Healthcare IT Professional with over a decade of experience leading EHR implementations, migrations, and revenue cycle optimization projects. Most recently, I served as a Migration Consultant supporting the transition from Cerner Patient Accounting to Oracle Health PAC (OHPAC), where I specialized in payer and provider build, financial class mapping, claims processing, and workflow optimization to ensure seamless cutovers and clean data migration.I excel at bridging the gap between technical teams, clinicians, and hospital leadership translating complex configuration and system issues into clear business outcomes. A key focus of my work has been ensuring smooth go-lives with strong adoption and high clean claim rates to protect revenue integrity. My projects consistently deliver measurable results, including reducing claim rejections, improving registration efficiency, and enhancing revenue cycle performance.Known as a trusted advisor and subject matter expert in Cerner Millennium, I thrive in dynamic implementation environments, helping clients achieve successful deployments while identifying post-deployment optimization opportunities. I am passionate about driving solutions that not only meet regulatory and operational standards but also improve patient access, clinician workflows, and financial outcomes.

Experience

Oracle

Migration Consultant

Aug 2024 – Sep 2025 · 1 yr 1 mo · Remote

Led end-to-end migrations from Cerner Patient Accounting to Oracle Health Patient Accounting (OHPAC), ensuring seamless transition of client financial systems.
Performed new build implementations, including health plan setup, financial class mapping, and provider configuration tailored to client needs.
Partnered with cross-functional teams to validate data integrity, reconcile legacy and new system outputs, and resolve discrepancies prior to go-live.

Establishing PrioritiesSoftware as a Service (SaaS)Process MigrationRevenue cycle

Ss&c technologies

Business System Analyst (Product Owner)

Jun 2023 – Aug 2024 · 1 yr 2 mos · Remote

Led product development lifecycle for Medicare/Medicaid/Commercial Print & Mail products.
Managed data preparation and integration for transition and DMR letters, ensuring accuracy and completeness of information.
Coordinated with vendors to transmit data files, acting as the primary point of contact for any questions or clarifications.

Establishing PrioritiesSoftware as a Service (SaaS)Business Systems ImplementationProject Management

Medsys group

Revenue Cycle Patient Accounting Consultant

Oct 2022 – May 2023 · 7 mos · Remote

Establishing PrioritiesSoftware as a Service (SaaS)

Children's mercy hospital

Revenue Cycle IS Analyst II

Feb 2018 – Sep 2022 · 4 yrs 7 mos · United States

Serves as liaison between Information Systems and user departments to determine how best to support them through the effective use of technology.
Designs, implements, upgrades and maintains software systems with a high degree of complexity
Facilitates process improvements
Coordinates custom programming, change management, and system optimization.
Provides guidance and training to less experienced analysts.
Consults in design, configuration and troubleshooting within the appropriate tools used by project team/solution management team
Complete Patient Accounting solution experience (front and back end)
Effectively completes and communicates status updates of tasks and project plans to appropriate Client and Cerner project team members
Consults in design, configuration and troubleshooting for multi-tenant domains. Implementing new ways for our stakeholders to provide complete and effective care to their patients
Work with strategist and consultants to develop and execute test plans, test scripts, and new functionalities. Best practice workflows and maintaining the high standards of our team and stakeholders
Experience in Citrix Remote, Millennium+, JIRA, Secure Link, Bedrock, Microsoft Office, Desktop, Service Now, Application upgrades, as well as End user training.

Systems AnalysisTechnical ProficiencyHealthcare ManagementProject Management

Cerner corporation

Revenue Cycle Configuration Analyst

Jun 2015 – Feb 2018 · 2 yrs 8 mos · Kansas City, Missouri Area

Build and design Cerner Patient Accounting solutions for over 13 hospital sites.
Responsible for being the primary point of contact for a client solution-specific build items. Participates in project implementations, systems upgrade, and quality assurance processes. Actively participates in project activities. Analyzes data requirements for system upgrades.
Project management and planning, risk assessment, value achievement, client alignment with appropriate executive relationship management and project status review of assigned accounts.
Configuration and troubleshooting within the appropriate tools used by project team/solution
Ensure projects/initiatives are completed within designated time frames and track reports progress to upper management.
Patient Accounting and Revenue Cycle build Analyst.

Systems AnalysisTechnical ProficiencyRevenue Cycle ManagementProject Management