Aug 2014 – Nov 2018 · 4 yrs 3 mos

• Head HR for a business since 2014 - Head HR – Corporate & Institutional Banking (CIB) & Commercial Banking (CB), India, including interim portfolios and double hats spanning Private Banking and Wealth Management.
• Responsible for formulating and delivering the HR agenda for two key businesses that contribute a large % of revenue in India, employing 1000+ employees. Enabling business performance and creating a productive and efficient organisation in line with business strategy, governance and risk appetite. Being an advisor to the Business Heads and driving people processes like talent management, leadership development, performance and reward and building engagement and an enabling work environment.
• Led Business Transformation and Change Management:
• 2016-17: Articulated and implemented Zonal structure in Local Corporate: drivers – revenue, local leadership.
• 2015-16: Reshaped C&IB: drivers - serving clients effectively, efficiency, cost save.
• 2014: Created Commercial Banking as a separate business as part of the global restucturing
• At an organisation level: led the India Strategic Workforce Planning project for Frontline roles.

Oct 2011 – Jul 2014 · 2 yrs 9 mos

• Partnered Global Corporate, Local Corporate, Middle Market and Financial Institution in balancing Compliance with Business and driving performance differentiation. Sharpened focus on embedding a culture of values and right behaviour, keeping pace with the organisation strategy and overall enhanced risk and control environment in India. Led Wholesale Banking people & organisation review Phase II: building a sustainable business (2011-2012). Redefined the campus strategy for Wholesale and Commercial Banking. Created the ‘Day in a Life of a Banker’ campus platform.

Jan 2009 – Sep 2011 · 2 yrs 8 mos

• As HRBP for corporate functions such as Finance, Legal and Compliance, Corporate Affairs, Corporate Real Estate and Audit, worked closely with the CFO, COO, Head of Legal, Head of Compliance and other heads of functions. Brought rigour into talent management in terms of building capability and uptiering talent. Drove transformation agenda - Finance Transformation, HR Transformation, Legal, Compliance, Assurance realignment. Led the HR Relationship Manager (HRRM) transformation program for India in 2009. This project transformed HRRMs from being transactional to strategic in supporting business and driving business outcomes. My role involved defining new ways of working, migrating non value add activities to the HR Shared Services and change management. Outcome - achievement of targetted % HRRM time was freed up for value added advisory work, and adoption of new ways of working.

Feb 2008 – Dec 2008 · 10 mos

• M&A Experience: As the Global GTO HR Integration lead for American Express Bank (AEB) Integration with Standard Chartered (SCB) in 2008, was responsible for integrating the Global Operations function of SCB and AEB across 8 geographies. Restructured the business and delivered on committed synergies of 300+ staff.

Jul 2005 – Jan 2008 · 2 yrs 6 mos

• As HRBP for the Technology and Operations division, worked closely with the CIO and his top team in building engagement, driving productivity and continuously improving the service levels. Ran change management programs like Core Banking Implementation for Standard Chartered, hubbing operations from the Bank to the global operation processing centre (SCOPE International). Introduced the Executive Trainee program in GTO India.

May 2003 – Jun 2005 · 2 yrs 1 mo · India

• As the HR Manager, provided end-to-end HR focus for one plant in Pune including employee relations for Operating Engineers at the shop-floor. In addition, took on a Corporate HR role for the Ride Control Division spanning 5 Plants across India. Created the Operating Engineer (OE) Skill Certification and Development initiative. Strengthened communication system and Employee Relations forum at Pune Plant. Provided behavioural training to employees of Anand Corporate Services based in Pune Hub across four group companies - Gabriel India Limited, Behr India Limited, Spicer India Limited and Perfect Circle Victor India Limited.