Alokraj Ambadipudi

CEO

Singapore, Singapore16 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led significant market expansions across multiple regions.
Empowered thousands of service professionals to increase earnings.
Expert in scaling operations and managing large teams.

Stackforce AI infers this person is a leader in Home Services and Digital Marketing with a strong focus on operational scaling.

Contact

Skills

Other Skills

Business AnalysisManagement ConsultingConsultingRequirements AnalysisMarket ResearchMarketingTeam ManagementBusiness StrategyStrategyBusiness DevelopmentOracleBusiness IntelligenceAnalyticsManagementAnalysis

About

Urban Company is Asia’s largest home services platform, with presence across India, Singapore, Australia UAE and Saudi Arabia and now have entered the USA. We offer services like beauty and spa at home, cleaning, plumbing, carpentry, appliance repair, painting etc. through our mobile application and website. The company partners with over 20,000 hand-picked service professionals serving millions of homes each year. Urban Company’s vision is to empower millions of professionals worldwide deliver services at home like never experienced before. Prior to joining Urban Company, most of these professionals earn meagre incomes, either working full-time for a local business, or as a freelancer. This helps service professionals become more organized and multiplies their earnings by a factor of 1.5-2x easily. Equally importantly, it helps control and standardize the end user experience.

Experience

Urban company

6 roles

Vice President of Business

Promoted

Jan 2023 – Present · 3 yrs 2 mos

Country Head

Promoted

Nov 2019 – Present · 6 yrs 4 mos

Urban Company’s vision is to empower millions of service professionals worldwide to become micro-service entrepreneurs. Prior to joining Urban Company, most of these professionals, be it beauticians, cleaners, carpenters etc. would typically earn SGD $1200 - 1300 per month, working for a local shop, aggregator or as a freelancer. The Urban Company platform enables these professionals to become micro-entrepreneurs by helping them in 5 key areas:
1. Branding and Customer Access: Working as an individual franchisee of Urban Company
2. Financing Access: Opening bank accounts, access to loans, insurance etc.
3. Tech Led Service Standardisation: Standardising the service - creating SKUs, fixed and transparent pricing, clear service deliverables, defined SOPs, delivery tracking, payment systems, reviews etc., to help remove friction from the service experience
4. Training: Soft and Skills Training imparted in person and via the app
5. Consumables Supply Chain: Purchasing consumables needed for service delivery in bulk
This helps service professionals become more organised and multiplies their earnings by a factor of 1.5-2x easily.

Business Head - Beauty & Wellness (South cities and New markets expansion)

Promoted

Nov 2018 – Nov 2019 · 1 yr

1. Scaled the south business (supply short markets) by unlocking supply potential to >1.5X in service orders (in 6 months) and revenues with over 5000 partners across 8 beauty and wellness categories
Constantly solved for newer supply pools in supply deficit areas by opening up deeper training batches for salon and spa
2. Conceptualised, launched and scaled UrbanClap services in 6 tier 2 cities in 2 different phases – Phase 1 (Chandigarh & Jaipur) and Phase 2 (Baroda, Lucknow, Ludhiana and Visakhapatnam)
3. Led a team of 63 members across different business and functions, 4 city general managers as direct reports (across 9 cities in India)

Regional General Manager (West - Mumbai, Hyderabad, Ahmedabad, Kolkata)

Apr 2018 – Nov 2018 · 7 mos

1. Scaled the west markets for 12 months across beauty, wellness, home repairs and maintenance verticals by 3X
2. Led a team of 46 members across different business and functions, 4 city general managers as direct reports covering over 25+ full-stack categories

Regional General Manager (Mumbai & Hyderabad)

Promoted

Nov 2017 – Apr 2018 · 5 mos

Associate Vice President - Business Development (GM - Mumbai Operations)

Jun 2015 – Oct 2017 · 2 yrs 4 mos

1. Started Mumbai business for Urban Company across 40+ categories and scaled the business to ˜12% of total UrbanClap's business with over 2000 partners (at a CAGR of 11% MoM)
Led the P&L for Mumbai Operations leading a team of 5 category managers and 5 trainers
Acquired and trained over 2000+ partners to maintain a supply-demand equilibrium across all hyper-local areas and across all home service categories

Hcl technologies

2 roles

Senior Business Manager - Digital Taskforce

Jul 2014 – Jun 2015 · 11 mos

Strategic Manager with significant experience in business development activities in the digital domain (focused on US and EU markets)
Skilled in creating thought leadership-led digital content offering for clients across industries (specifically in CPG and Retail), program management of global cross functional teams for deal participation and strategic thinking for Chairman/CEO sponsored initiatives
Details:
1. Leading the team responsible for evangelizing HCL's digital marketing proposition for CMO's (focused on US and EU customers)
Designed and deployed end-to-end GTM strategy across multiple channels
Participated in multiple deals managing global cross functional teams across sales, pre-sales, marketing and delivery; primarily responsible for bringing the business articulation to RFx responses
Collaborated with brand and solution teams to create use cases tailored to specific customer context
Generated a qualified multi-million funnel, across CPG, Retail, Media & Entertainment, Hi-Tech, Manufacturing and Financial Services sectors
2. Part of multiple special projects for Chairman, CEO and CMO (e.g. WEF-related activities, business case building for aggregating digital services across HCL etc.)

Global Engagement Manager, Category Management - Strategic Marketing

May 2013 – Jun 2014 · 1 yr 1 mo

As the category manager for CMO Digital Marketing Proposition and Retail / CPG vertical, responsibilities included:
Creation of large deal differentiation by analyzing competitive presence and creating win themes, account attack plans and strategy articulation to differentiate HCL
Conceptualization and formulation of HCL’s digital marketing proposition for CMOs
Global Engagement Manager (GEM) Program is a part of HCL’s management cadre which comprises of MBA graduates hired from top Management Institutions across the globe. This role emphasizes on thought leadership and is conceptualized as an initiative to develop future leaders. GEMs are mentored in India and are deployed into business development and other strategic roles.

Hj heinz

Summer Intern

Apr 2012 – Jun 2012 · 2 mos

Project: Recommendations for driving distribution growth (Glucon-D, up-country markets in MP)
Analysed the position of Heinz vis-a-vis competition wrt field force deployment and distribution reach
Determined the ROI viability of distributors of Heinz with focus on various seasonality trends
Recommended measures that focused on expanding Heinz's reach to 7000+ outlets in up-country markets of MP