Adam Farmer — Operations Associate
What should you know about me? - I am passionate, people loving individual that truly enjoys helping others. - I firmly believe in developing and guarding a culture that values the customer and loves it's own people. - I value a team. Humility, transparency, communication, and gratitude are a must. - I love a challenge. There is excitement to be found in undertaking the unknown.
Stackforce AI infers this person is a Customer Experience Leader in the SaaS industry.
Location: Wesley Chapel, Florida, United States
Experience: 17 yrs 6 mos
Skills
- Customer Satisfaction
- Leadership
Career Highlights
- Proven leadership in customer experience management.
- Strong focus on team culture and customer satisfaction.
- Extensive experience in SaaS and social media strategies.
Work Experience
Buffer
Senior Escalation Manager & Customer Experience Lead (3 yrs 2 mos)
Senior Escalation Manager (2 yrs 4 mos)
Quality Manager | Customer Advocacy (2 yrs 6 mos)
Technical Hero | Customer Advocacy (2 yrs 1 mo)
Social Media Strategist | Customer Success (7 mos)
Happiness Hero (2 yrs 3 mos)
Frontline Technologies
Customer Service Team Lead (5 yrs 1 mo)
Education
Bachelor of Science (BS) at Northland International University
