May 2025 – Oct 2025 · 5 mos · Abu Dhabi, Abu Dhabi Emirate

• 𝗖𝗮𝗿𝗲𝗲𝗿 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 | 𝗥𝗲𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗨𝗔𝗘 (𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗣𝗵𝗮𝘀𝗲)
• ✪ 𝑅𝑒𝑙𝑜𝑐𝑎𝑡𝑒𝑑 𝑡𝑜 𝐴𝑏𝑢 𝐷ℎ𝑎𝑏𝑖 𝑓𝑜𝑟 𝑜𝑛𝑠𝑖𝑡𝑒 𝑜𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑖𝑒𝑠
• ✪ 𝐶𝑜𝑚𝑝𝑙𝑒𝑡𝑒𝑑 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡 𝑖𝑛 𝐵𝐴/𝑄𝐴 & 𝑃𝑎𝑦𝑚𝑒𝑛𝑡𝑠
• ✪ 𝐴𝑐𝑡𝑖𝑣𝑒𝑙𝑦 𝑝𝑢𝑟𝑠𝑢𝑒𝑑 𝑟𝑜𝑙𝑒𝑠 𝑎𝑙𝑖𝑔𝑛𝑒𝑑 𝑤𝑖𝑡ℎ 𝐶𝑎𝑟𝑑𝑠, 𝑃𝑎𝑦𝑚𝑒𝑛𝑡𝑠 & 𝐼𝑠𝑙𝑎𝑚𝑖𝑐 𝐵𝑎𝑛𝑘𝑖𝑛𝑔
• ✪ 𝐸𝑛𝑔𝑎𝑔𝑒𝑑 𝑖𝑛 𝑐𝑒𝑟𝑡𝑖𝑓𝑖𝑐𝑎𝑡𝑖𝑜𝑛𝑠, 𝑢𝑝𝑠𝑘𝑖𝑙𝑙𝑖𝑛𝑔, 𝑎𝑛𝑑 𝑚𝑎𝑟𝑘𝑒𝑡 𝑟𝑒𝑠𝑒𝑎𝑟𝑐ℎ

Jan 2024 – Apr 2025 · 1 yr 3 mos · Chennai, Tamil Nadu, India · Remote

• Led and mentored a high‑performing QA team, driving accountability, alignment, and continuous improvement across delivery cycles.
• Established and optimized QA processes, standards, and documentation to ensure consistent quality and regulatory compliance.
• Partnered with development, product, and production teams to analyze defects, perform RCA, and implement preventive quality measures.
• Improved team productivity by 25% through structured coaching, task governance, and capability enhancement for a 15+ member QA team.
• Accelerated delivery timelines by integrating QA early in the SDLC, reducing rework and enhancing cross‑team collaboration.

Jul 2023 – Sep 2023 · 2 mos · Greater Bengaluru Area · Hybrid

• Ensured all test scripts were accurate, complete, and consistent with user stories and detailed requirements documentation.
• Led the planning and execution of functional, regression, and integration testing while managing defect identification and resolution.
• Proactively mitigated testing blockers to maintain efficient execution and prevent schedule slippage.
• Delivered structured test progress and defect reports, enabling transparent communication and informed decision‑making.
• Partnered with business and technical stakeholders to align expectations and drive a unified approach to quality delivery.

May 2021 – Jun 2023 · 2 yrs 1 mo · Pune, Maharashtra, India · Remote

• Owned QA delivery for digital banking features, reducing production defects by 25–35% and improving defect detection efficiency by 40%.
• Strengthened requirements clarity (BRD/FSD/flows), cutting requirement‑related rework by 20–30%.
• Delivered 100% release compliance with banking audit, KYC/AML, risk, and data‑integrity standards.
• Improved API and integration stability, especially in payment, onboarding, and transaction flows.
• Increased test coverage to 95%+ across functional, integration, and operational scenarios.
• Generated detailed technical/functional reports to support stakeholder decision‑making.

Feb 2020 – Apr 2021 · 1 yr 2 mos · Chennai, Tamil Nadu, India

• Fulfilled orders by successfully planning, budgeting, and coordinating projects.
• Generated engineering documentation and oversaw design projects.
• Researched feasibility, design or performance of components or systems.
• Generated technical reports for customers.
• Communicated with clients and coworkers about analysis results.
• Verified that all components meet design specifications and standards.
• Documented defects found during testing process.
• Collaborated with development teams on fixing bugs and improving existing features.
• Conferred with technical personnel to prepare designs or operational plans.
• Designed materials for industrial or commercial applications.
• Conducted analyses addressing failure, reliability or yield improvement.
• Created accurate project specifications, documenting in technical manuals.
• Coordinated activities with suppliers, contractors or other departments.
• Advised customers on use of products or services.
• Formulated plans using detailed drawings.

Sep 2017 – Dec 2019 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Understanding the business flow and requirements from BRD.
• Deriving Test Scenarios, documenting Test Cases and Collecting Test Data for Functional Testing, Mobile app testing.
• Executing Test Cases and Reporting Defects.
• Data Driven Testing with valid and invalid inputs.
• Updating Test Cases and Test Data.
• Tracking Changes, Preparing Reports and Updating Documents.
• Performed Mobile app, Web application and Tablet compatibility testing.
• Participate in product design reviews to provide input on functional requirements, product designs,
• schedules, or potential problems.

Apr 2015 – Aug 2017 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• Reduced online credit card fraud exposure by over 19% by proactively identifying compromised customer data, implementing preventive controls, and aligning fraud‑mitigation practices with Capital One, Visa, and Mastercard guidelines.
• Improved dispute recovery efficiency through accurate execution of Capital One chargeback procedures, minimizing financial losses and strengthening cardholder protection in accordance with network regulations.
• Boosted system quality and defect‑resolution speed by 22% by delivering actionable insights on usability and functionality, and executing comprehensive test plans covering regression, negative, database, and scenario‑based testing.