Shams Ul Haq — Product Director
Digital transformation leader, Agile practitioner with 20 years of experience in leading implementations of OMS, WMS, E-Commerce sites and POS applications • Currently working as Director of Agile Program Management at Publicis Sapient • Worked as a Director of Product Operations at Nextuple • Shams has experience in Program Management, Project Management, Product Management, Test Management and Business analysis of Retail applications. • All 20 years of experience is in Retail domain with expertise in fulfillment and supply chain area. • Lead supply chain QE team at Publicis Sapient • Agile practitioner with experience in implementing agile practices in programs and projects • Lead a team that worked on creating an in-house OMS for a home improvement retailer that will reduce order modification time by more than 50% and reduce cancellations by 15% • Worked as a Program manager for implementation of OMS for a high end fashion retailer and enabled Ship from Store for them that increased online sales by more than 15% • Worked as a Program manager where I managed multiple vendors for a WMS implementation for a 3PL • Lead the Test team on end to end implementation of Warehouse Management System for world’s largest Retailer that helped them in increasing their dotcom sales by over 30% and improve employee performance. • Lead the test team on a project to enable stores of world’s largest electronic Retailer to be able to Ship From Store with multiple carriers that helped them in reducing the shipping cost by around 20% and reaching the customer in lesser time. • Lead the Test Team in enabling the Dotcom site of world’s largest electronic Retailer to be able to sell Contract Mobile phones across 4 carriers. • Worked as Business Analyst in the Supply Chain area and helped the business team build a report to find risks in meeting the customer promise dates. This helped the retailer in meeting the customer promise dates for critical holiday season. • 8+ Years in Dotcom fulfillment including Sterling Order Management System. • 4+ Years in Warehouse management system. • 2+ Years in Point of sale application. • 2+ Years in Oracle Retail Merchandising System. • 6 Years of experience in working onshore (USA) at client locations • Worked with the following clients: o Best Buy, Wal-Mart, Eileen Fisher, Lowes, Fanatics, FedEx, HBC, GAP, William Sonoma
Stackforce AI infers this person is a Digital Transformation Leader in Retail and Supply Chain Management.
Location: Bengaluru, Karnataka, India
Experience: 21 yrs 3 mos
Skills
- Agile Methodologies
- Program Management
- Business Analysis
- Test Management
Career Highlights
- 20 years of experience in retail digital transformation.
- Led successful OMS implementation reducing order modification time by 50%.
- Expert in Agile practices and supply chain management.
Work Experience
Publicis Sapient
Director - Product, Program Management (4 yrs 3 mos)
Senior Manager (3 yrs 7 mos)
Nextuple Inc
Director of Product Operations (8 mos)
Expicient Inc
Senior Manager (2 yrs 1 mo)
Accenture
Associate Manager (10 yrs 7 mos)
Education
Master of Computer Applications (M.C.A.) at Central college
Master of Business Administration (MBA) at Symbiosis Institute of Management Studies
Executive Programme in Data-Driven Product Management at Indian Institute of Management, Lucknow