Oct 2019 – Jan 2022 · 2 yrs 3 mos · Bengaluru, Karnataka, India

Jul 2018 – Sep 2019 · 1 yr 2 mos · Bengaluru, Karnataka, India

Apr 2018 – Jun 2018 · 2 mos

Apr 2017 – Mar 2018 · 11 mos

• Owner of Customer Billing, End Trip, Invoicing and Driver Billing.
• Leading a team of 2 Product Managers, 2 Analysts.
• Handles Prioritization of Two tech teams, Billing and Booking consisting of 25 Developers, 8 QA.
• Built a scalable platform for customer billing, invoicing and driver billing for 10 categories and any category to be be added in the future
• Some of the important products launched include GST, Government capping on fares in Delhi and Karnataka, Outstation and rental category, Auto Flat Fares, Upfront Pricing

Oct 2016 – Mar 2017 · 5 mos

• Product Owner for Consumer billing, Invoicing and calculation of Driver Payments.
• Drive billing roadmap and feature implementations.
• Responsible for improving accuracy in calculation of Consumer billing and driver payments.
• Also, Product Owner for feedback, Improving accuracy and quantum of feedback

Aug 2015 – Sep 2016 · 1 yr 1 mo

• Product Owner for improving accuracy in billing to the customers and payments to the partners.
• Product Owner for improving quality and quantity of the feedback provided by customers and partners
• In the Past worked on improving Acceptance and Safety
• Conceptualized, Implemented and Launched the cancellation policy
• Acted as the product owner of Ola Café Category from Aug'15-Feb‘16

Apr 2015 – Jul 2015 · 3 mos

• Built a Predictive Analysis Dashboard to determine the best possible menu for the day & amount to be procured that reduced the wastage of food from 94% to 15%
• Set Up a Process to the city teams to utilise the data available and make informed decisions to keep the costs on check thus reducing it by 1/10th

Jun 2014 – Mar 2015 · 9 mos · IIM Calcutta

• Conceptualized and designed “Great Joka Equities Challenge” first ever live virtual Trading National Event , defined the rulebook, involved in sponsorship, marketing, execution and evaluation
• Spearheaded promotion activities for GJEC to bring record registrations of 1200+
• Organized a workshop on “Macro Economics and Indian Equities” by CIO of ICICI Securities
• Persuaded ICICI direct to provide zero fee and low brokerage demat accounts to students

Mar 2014 – May 2014 · 2 mos · Greater Bengaluru Area

• Drafted a Business plan for expansion into new portfolio which is being implemented.
• Researched and carried out a critical competitor analysis to understand the target group expectations
• Analyzed the problems faced by the competitors based on the primary research inputs given by CEO
• Delivered profitability and sustainability report of the portfolio based on available secondary data
• Conceptualized and documented market entry, marketing, production and distribution strategies
• Created financial estimation model through price sensitivity and break even analysis by budgeting investment costs and sales forecast
• Strategized a team structure, logistical pipeline, sales personnel recruitment and ATL marketing
• Implemented 1st phase - finalizing brand name, training new team, designing Marketing kit and Website
• Only one to be awarded Pre-Placement Offer
• Reported directly to business head of the company

Jun 2010 – May 2013 · 2 yrs 11 mos · Hyderabad, Andhra Pradesh

• Responsible for automating new applications using Software Automation Tools QTP and VSTS
• Configuration Controller: Played a pivotal role in helping the project retain CMMI Level 5
• Reduced manual effort by 20 percent by automating test cases saving 2 person hours/ day
• Saved 30 hours/week by designing 9 reusable scripts which interact with HP Quality Center
• Saved 40 hours of Knowledge Transfer time to new joinees by designing project portal
• Trained 3 employees for a period of 2 months to do admin activities in Quality Center
• Recipient of INSTA Award given for top performance in the project for Q1&Q2 2012-13
• Certificate of Appreciation from Knowledge Management Group for my pivotal role in project being ranked 4th
• Rated 2nd best employee in the project and Received 13 Appreciation mails from the client