Amira Mohamed — Operations Associate

The views and opinions expressed in my LinkedIn posts and profile are my own and not those of any of my current, previous, or future employers. I’m currently completing my Graduate Diploma of Psychology (Advanced) at the University of Adelaide, driven by a deep passion for mental health, wellbeing, and helping others thrive. Previously, I worked at The Living Room (University of Western Australia) as a Peer Supporter, where I provided wellbeing support, conducted mental health screenings, and facilitated early intervention strategies for students in need. With over seven years of experience in customer service and student support across the education, banking, government, and telecommunications sectors, I bring strong communication, empathy, and problem-solving skills to every role. I have also volunteered as a Peer Educator and UniMentor Leader at UWA, delivering health promotion initiatives and supporting students in their transition to university life. I’m passionate about using psychological principles to enhance wellbeing, promote resilience, and create meaningful positive change in individuals and communities.

Stackforce AI infers this person is a Mental Health and Education Support Specialist with a focus on student wellbeing.

Location: Perth, Western Australia, Australia

Experience: 2 yrs 10 mos

Skills

Student Wellbeing
Program Development
Mentoring
Risk Assessment

Career Highlights

Passionate about mental health and wellbeing.
Over seven years of diverse customer service experience.
Skilled in developing support programs for students.

Work Experience

Dianella Secondary College through OnPsych

Wellbeing Officer (4 mos)

Apprenticeship Support Australia

Mentor Support Officer (2 mos)

The University of Western Australia

Peer Supporter (10 mos)

Australian Taxation Office

APS 3 Service Delivery Officer (5 mos)

St John WA

Corporate Customer Consultant (7 mos)

The Social Research Centre

Market Research Interviewer (1 yr 9 mos)

Curtin University

Customer Service/Student Recruitment (8 mos)

Education

Graduate Diploma in Psychology (Advanced). at The University of Adelaide

Bachelor of Peychology at The University of Western Australia

Global Citizenship at The University of Western Australia in partnership with Common Propose

Kessler-10+ (K-10+) at AMHOCN

Provide First Aid at St John WA

Mental Health First Aid Certificate at MENTAL HEALTH FIRST AID AUSTRALIA

Diploma of Community Services at TAFE NSW

CERT III at Central Perth TAFE

Graduate Diploma in Psychology (Advanced). at University of Adelaide

Amira Mohamed

Operations Associate

Perth, Western Australia, Australia2 yrs 10 mos experience

Key Highlights

Passionate about mental health and wellbeing.
Over seven years of diverse customer service experience.
Skilled in developing support programs for students.

Stackforce AI infers this person is a Mental Health and Education Support Specialist with a focus on student wellbeing.

Contact

Skills

Core Skills

Student WellbeingProgram DevelopmentMentoringRisk Assessment

Other Skills

Microsoft OfficeCustomer ServiceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointResearchCommunicationSales/Insurance ConsultantStudent ServicesCommunity ServiceProblem SolvingTeamworkLeadershipHealth PromotionSales

About

Experience

Dianella secondary college through onpsych

Wellbeing Officer

Nov 2025 – Present · 4 mos

As a Student Wellbeing Officer, I focus on supporting students’ emotional and social wellbeing in a caring, inclusive environment. My role is centred around helping young people feel seen, supported, and capable of making positive choices that strengthen their confidence and resilience. I collaborate closely with teachers and the well-being team to create programs and strategies that promote a safe and connected school culture. I find it deeply rewarding to make a difference in students’ lives, even in small ways, and to contribute to their growth both personally and academically.

Student WellbeingProgram Development

Apprenticeship support australia

Mentor Support Officer

Aug 2025 – Oct 2025 · 2 mos · Perth, Western Australia, Australia · On-site

Mentor Support Officer
CCIWA – Apprenticeship Support Australia
Providing tailored mentoring and support to apprentices and employers across Western Australia to promote successful training completion. Responsibilities include:
Conducting risk assessments to identify potential barriers to apprenticeship completion
Developing and maintaining individualised support plans (TSPs)
Offering mentoring via phone, online, and workplace visits
Assisting with industry, workplace, and personal issues impacting apprentices
Ensuring compliance through accurate record-keeping and reporting

MentoringRisk Assessment

The university of western australia

Peer Supporter

Jan 2023 – Nov 2023 · 10 mos · Nedlands, Western Australia, Australia · On-site

The Living Room UWA

Australian taxation office

APS 3 Service Delivery Officer

Jun 2022 – Nov 2022 · 5 mos · Perth

I really enjoyed working at the ATO. It was one of the best organisations I have worked at, and I hope to return one day :) At ATO you are given the opportunity to grow, learn and progress in your career. I loved the feedback system, and the independence you are given to do your work. So, for these reasons, ATO is my favorite place to work at :) If it wasn't for my studies/internship, I would've remained in this role.