Feb 2019 – Oct 2020 · 1 yr 8 mos · Bengaluru, Karnataka, India

• Transform squad/tribe to continuously improve use of Agile principles/practices through various frameworks (Scrum, Kanban, SAFe) towards building agile maturity and capabilities, through
• Embedded coaching framework approach to generate observations/insights, create experiments with hypothesis, define measures and scaling to larger tribe as well.
• Effective use of tools (JIRA/Confluence) to build/review dashboard/metrics in the process.
• Coaching conversations with Product Owners, Scrum Masters, Tribe performance leads through self-assessment and identifying gaps
• Baselining and improving agile maturity for squads using Agile assessment templates
• Closely work with leaders to identify and define scope for transformation and help them with focused coaching towards transformation through experiments, backlog grooming and showcases
• Collaborate with cluster coaches to arrive at Operating Model to deliver best of the agile coaching services to customers in the organization
• Conducted focused workshops/training to uplift skills for various roles (Scrum Master Accelerator for Scrum Masters, Role Clarity workshops for Scrum Masters, Product Owners, Chapter Leads)
• Contribution to various agile guilds/Community of Practices (Scrum Master, Product Owner, Agility)
• Help, support and facilitate PI planning for Tribe(s)/Domain

Feb 2018 – Jan 2019 · 11 mos · Bengaluru Area, India

• Performing the role of an Agile Transformer for Oracle Demantra Forecasting Scrum teams
• Leading agile transformation for Oracle ERP department, as a Coach, Facilitator, Mentor and a Trainer, enabling scrum teams live agile principles/values through ceremonies, metrics and effective leverage of tools/techniques
• Coaching geographically distributed Product Owners, Stakeholders, DEV Teams, Scrum Masters on Agile Adoption
• Contribution to larger Aviation Level Agile transformation in Big Room Planning, Transformation Retrospective
• Enabling Product Owner(s) and Functional Owner(s) towards defining Product Roadmap, Release planning, Features
• Continuous learning and sharing knowledge with teams through attending Bengaluru Scrum Meetup, Technical Agility Conference 2018

Jan 2017 – Feb 2018 · 1 yr 1 mo · Bengaluru Area, India

• Enabling people to adopt Agile way of working (all squads followed Scrum) as part of the transformation, by coaching, training and mentoring multiple agile PODs (total of 15 members)
• Owning and Delivering technical solutions as a POD Leader for key products including
• myGE Aviation Materials - GE Aviation Commercial Platform (Consumer/Customer Facing application)
• SmartPrice Engines - GE Aviation Pricing Solution
• Working closely with Product Owner(s) towards defining Product Roadmap, Product MVPs
• Leading Release planning, Stakeholders communications, Deployment Schedules, User Acceptance Testing, Ongoing support operations
• Technology Focus: Java, Spring Tool Suite 3.9.0, JBOSS, PostgreSQL, SonarCube, RESTful Services, Micro-Services Architecture, Oracle Database, Rally, Jenkins, Github, Rally

Dec 2017 – Oct 2018 · 10 mos · Bengaluru, Karnataka, India

• Trained 100s of CureFit customers to help discover their best version of running through on-the-ground training and knowledge sharing.

Jul 2014 – Dec 2016 · 2 yrs 5 mos

• Played dual role of Program Manager & Scrum Master, leading transformation of teams from Waterfall to Agile
• Delivery Leader for Data Services (RESTful APIs) - Owning Solutions and Delivery for all of Aviation IT
• Core Services (Enterprise and Reusable)
• Application Specific Services
• Coaching, Training and Mentoring for a team of 18+ DevOps members (offshore-onshore model)
• Led Deployment schedules, Release planning, User Acceptance Testing, Regression test automation, Performance and Availability
• Led continuous operational excellence, drove core services usage metrics
• As part of employee engagement initiative, Led HealthAhead program for GE hub (employee headcount of 700+) for the year 2015, managed budget, Accrued HA Site certification, conducted all HA related activities for the campus throughout the year and personally conducted yoga classes
• Technology Focus: JBOSS Fuse, Spring Tool Suite, RESTful web services, Akana, Rally/JIRA, Systinet, Teradata/Greenplum/Oracle, JMeter, NewRelic, ReadyAPI, Jenkins, Github

Jan 2011 – Jun 2014 · 3 yrs 5 mos

• Led delivery of Siebel IT solutions for three functions in GE Aviation - Sales, Engines AOC and Systems AOC (around 6000 dev hours, patches, qa refresh and security reviews), by leading 50 member team (onshore-offshore)
• Led 20+ Integrations solution and delivery for all three functions of GE Aviation
• Enabled SFDC launch for GE Aviation by leading integration between SFDC and Siebel
• Led both the vendor selection and vendor change process for Siebel development and support. Contracts worth ~US $ 1.6 M
• Led Release Planning, User Acceptance Testing, Regression Testing and Automation, Business Analysis, Deployment schedules
• Led Proof of Concept for critical Integrations (Siebel/SFDC, SFDC/myTMCM)
• As L2 Support Leader, Led Production Support for Aviation instances, to drive and improve operational excellence
• Led CSA Pricing Process and Solutions for Sales
• Demonstrated organizational leadership as a Technical Training leader for Aviation/Transportation, aligned training needs and identified trainers to achieve 15 out of 40 planned technical training (37.5%), benefiting 280+ employees
• Technology Focus: Siebel 7.8, SFDC, Informatica, webMethods, webMethod Adapters, SFDC Adapters, Quality Center

Jan 2007 – Dec 2010 · 3 yrs 11 mos

• Led Solutions for CRM Siebel and 18+ Integrating applications using Informatica and webMethods
• Led Testing and Release Management for both Energy/ Aviation Siebel, Led Testing Automation using Mercury Tool Stack
• As a L2 Support Leader, Led Production Support for both Aviation and Energy Siebel instances, to drive and improve operational excellence
• Worked with BlackBelt to do VOC and improve Customer's rating for support related processes and metrics
• Led to setup Processes for Aviation CRM as CRM CoE disintegrated, by working closely with Healthcare BA CoE
• Technology Focus: Siebel 7.8, Quality Center, Informatica, webMethods, QTP 9.2, LoadRunner

Feb 2005 – Dec 2006 · 1 yr 10 mos

• Oversaw management of BI Reporting Team to develop & validate around 70 Cognos report-net reports which helped in learning the Fleet Data Management System
• Relocated to US (Cincinnati, Ohio - GE Aviation Headquarters) for 9 months, to meet all customers as part of the requirements gathering for this initiative.
• Organized meetings with around 60 users (Business as well as IT) to understand the existing
• processes in both FDM and Diagnostics systems, to identify synergy opportunities, process breakups etc.,
• Developed Process maps and Data Flow Diagrams, to illustrate the synergy opportunities
• Presented the above to the senior leadership (business & IT) teams, to get the sign off for the project
• Led documentation of business requirements
• Technology Focus: Cognos, Oracle

Sep 2002 – Jan 2005 · 2 yrs 4 mos

• Key Responsibilities (Apr 2004 to Jan 2005)
• As an Application Project Lead, completely owned SAGE application and worked on the following
• Used Kintana project management tool to manage the entire project.
• Conducted Toll Gate reviews with leadership team, through all phases of the project
• Led & Managed two resources at Evendale, for UAT and delivery of Installation manuals.
• Installation of RogueWave SourcePro edition 4 on all target platforms (Windows 2000 / Solaris 5.8/AIX 5.2/ HP 11.0), Building of RogueWave source and SAGE source on target platforms.
• Worked closely with RogueWave Support, for getting installation upgrades of SourcePro for various platforms, resolving issues related to RogueWave.
• Tested PB components on Windows 2000 platforms.
• Tested of On-wing processing components (C++) on all target platforms.
• Used Test Director 7.6 to maintain the requirements, test cases, testing status and defects
• Built Unix installation packages for Solaris/HP/AIX
• Used InstallSheild to create installation packages for windows platforms.
• Created intermediate dbconfig releases
• Provided L3 support to airline customers as and when required
• Technology Focus: C++, UNIX, Kintana, RogueWave, InstallSheild
• Key Responsibilities (Sep 2002 to Mar 2004)
• As an Application Project Lead, worked on the following
• Delivered 24x7 FltNotify application enhancements
• Enhancements to plotting functionality of Fleet Alarm Manager application
• Porting of FleetTrends II application from Solaris 2.6 to Solaris 2.8
• Addressed TAT in the SAGE flight records processing
• Enhancements to FleetTrends II application
• Technology Focus: C, UNIX

Nov 2001 – Aug 2002 · 9 mos

• Provided on-call support for various customer issues (onshore)
• Providing 8 x 5 production support (Offshore)
• Documenting all the processes, applications, business knowledge that are needed for Bloomberg support
• Day to day job mostly included checking health of various CRON jobs and shell scripts
• Automating jobs by writing Unix shell script and Perl scripts
• Technology Focus: Unix shell scripts, Perl scripts

Jul 2000 – May 2001 · 10 mos · United States

• Worked as a consultant for two of the customers (VISA International & iSearch International)
• Customer facing role with resolving their issues
• Analysis, design, development and testing of requirements/issues
• Maintenance of an configuration management application written using C and Visual Basic
• Maintenance of a portal application
• Onshore role at customer location, facing direct customers
• Worked at LA, CA, USA & San Mateo, CA, USA
• Technology Focus: C, UNIX, Perl Scripts

Oct 1999 – Jun 2000 · 8 mos · Chennai Area, India

• Used to work for L&T InfoTech from IBJ Computer Systems Pvt Ltd. Later, was hired by L&T InfoTech
• Porting of C code for various UNIX platforms
• Quality Assurance role for a Simulator project
• Extensive work in porting applications for various databases (Oracle/MS SQL Server) using ODBC
• Extensive Testing experience
• Onsite Customer Facing experience (JAPAN)
• Led a team of 5 members
• Technology Focus: C, UNIX, Shell Scripts, Oracle, MS SQL Server

Dec 1997 – Oct 1999 · 1 yr 10 mos · Chennai Area, India

• Extensive programming in C language under Unix and Windows platforms
• Conversion of applications from C to JAVA - Extensive programming in Java
• Conversion of application from one database to another
• Porting of application from Unix to Windows
• Conversion of GUI application into command based programs using C
• Worked in the Offshore Development Center for the client, Hitachi, Japan
• Technology Focus: C, Java, UNIX

Jul 1997 – Nov 1997 · 4 mos

• Faculty