Kevin Wu — CEO
Currently building Leaping AI out of San Francisco / Berlin. Leaping AI makes digital workers for call centers that are human-like, automate 70% of the calls end to end and make your operations more productive. For one home remodelling company, we were able reduce call center costs by >50%, increase appointment set rate by +5% and optimise speed to lead to 7 seconds. For a travel company, we are automating 50% of booking-related support requests over the phone in 5 languages in over 10 countries.
Stackforce AI infers this person is a SaaS expert specializing in AI-driven customer support solutions.
Location: San Francisco, California, United States
Experience: 5 yrs 7 mos
Skills
- Artificial Intelligence (ai)
Career Highlights
- Reduced call center costs by over 50%
- Automated booking support in 5 languages
- Expert in Artificial Intelligence applications
Work Experience
Forbes Technology Council
Official Member (1 yr 1 mo)
Leaping AI (YC W25)
Co-Founder and CEO (2 yrs 7 mos)
Boston Consulting Group (BCG)
Associate (3 yrs)
Education
Honours Degree at Center for Digital Technology and Management (CDTM)
Bachelor of Science - BS at Technical University of Munich
Exchange Semester at Carnegie Mellon University
Exchange Semester at National University of Singapore
Language Program at Peking University
Language Program at Universidad EAFIT