Apr 2022 – Jul 2022 · 3 mos · San Francisco Bay Area

• Streamline onboarding & booking processes for new and existing patients.
• Lead team of developers to implement new features based on user needs and business objectives.
• Create Figma prototypes to hand-off to development team for web application and user portal.
• Congregate components and styling for an updated Design System to make the development handoff more efficient.
• Assist DEI team with content for weekly updates.

Apr 2021 – Present · 4 yrs 11 mos

• Project & Strategy Advisor for the Santa Clara University team participating in the University Innovation Fellows program hosted by the Stanford d.School.
• Assist team in ideating and implementing ideas at SCU to encourage interdisciplinary projects, work, and interactions.

Aug 2020 – Apr 2022 · 1 yr 8 mos

• Gather and document requirements from stakeholders and users for Control Tower application and Salesforce integration project.
• Conduct user research and design applications to meet requirements while also fulfilling user needs.
• Lead Angular development and product design for Order Visibility application to provide insights on order statuses.
• Received "Bridge to Possible" Award for poster design.
• Assist with projects aligned with Front-end Software Engineering, Product Design, and Employee Experience within the Supply Chain group.
• Create and enhance internal Cisco applications using Angular JS, Node JS, Figma (Product Design), and User Testing tactics.
• Lead of Women in Science & Engineering (WISE) Community Giving Pillar SJ Chapter.
• Coordinated a 60-person Speed Networking Event through Cisco WISE for Cisco employees & students in computer science.

Mar 2020 – Jun 2020 · 3 mos

• Assist Leavey School of Business Marketing and Communications team to improve the business school’s website including design, usability, accessibility, hierarchy and search engine optimization.
• Conduct focus groups and usability tests with key stakeholders to assess user experience and design effectiveness.
• Meet the needs of various stakeholders including Faculty Directors, MarCom, and Graduate Business Admissions and leadership.
• Introduce and share web design and UI/UX best practices with the LSB MarCom team.
• Knowledge of and/or willingness to learn tools that our team uses such as Terminal4, Slack, Google Analytics, and others as needed.
• Ability to manage this project from inception to completion.
• Provide tasks and direction to 3-4 interns who will support the project.

Jan 2020 – Present · 6 yrs 2 mos

• Lead Product Design & Product Management team in creating an optimal user experience in Opal's web application.
• Create PRDs & track, groom, and alter Product roadmap and timeline based on Engineering, Design, and Marketing updates.
• Interact with potential customers & partners to form relationships and onboard users for mentorship programs.
• Host biweekly Shine a Light On podcast.

Jul 2019 – Nov 2019 · 4 mos

• Coordinate and conduct usability tests. Use findings to report confusion or errors, update layouts and content, and enhance user experiences. Lead and advise team through design and development processes of mobile and web applications.

Jun 2019 – Jun 2020 · 1 yr · Mountain View, California

• Create UI graphics for Microsoft Hololens interactions.
• Analyze usability and user experience of drone traffic management system interface.
• Complete mixed reality projects, including a Virtual Tour of Airspace Operations Lab.
• Assist team with drone traffic management data analysis of user interaction experiences from pilots and ground control station operators.
• Publication: TCL4 UTM (UAS Traffic Management) Texas 2019 Flight Tests, Airspace Operations Laboratory (AOL) Report
• Publication: TCL4 UTM (UAS Traffic Management) Nevada 2019 Flight Tests, Airspace Operations Laboratory (AOL) Report

Jan 2019 – Jun 2019 · 5 mos · Santa Clara, California

• Provide assistance with digital tech projects, such as creating virtual tours for students online.
• Aid team in projects requiring design or web design skills.
• Created the "Faces of Engineering" video showcasing the diversity and resources of the SCU School of Engineering, which won the Council's Choice Award (Best Social Media Post) from University Marketing & Communications.

Mar 2018 – Jun 2018 · 3 mos · Stanford, California

• Completed a six-week long training session on the process of design thinking with a team of three other SCU fellows.
• Attended a National Meetup and Design Thinking crash course at Google's Headquarters in Mountain View and Stanford's d.School.
• Currently working with other fellows to prototype a Nameless Career Fair, a project board website, a retooled EdVenture Lab, and a new way to market courses to enhance interdisciplinary work on campus.

Sep 2017 – Jun 2019 · 1 yr 9 mos

• Redesign the functionality and visuals of the Faculty Senate site.
• Mainly focus on redesigning for appropriate user flow and increase interactive aspects to the site.

May 2017 – Jun 2020 · 3 yrs 1 mo

• Presented "A DIY Approach to Usability Testing" at Marketing Summit Dec 2019 on behalf of UX research work with the Career Center.
• Strategize website operations and lead redesign and usability efforts.
• Lead UX Research efforts to improve site usability for students and employers.
• Work with team to design website revamp. Review and update web pages, incorporating the ADA requirements throughout.
• Train and provide oversight to other web students who join the team.