William Barraclough

Head of Design

United Kingdom27 yrs 2 mos experience
Highly StableAI Enabled

Key Highlights

  • Led 100+ product feature launches and global rebrands.
  • Built cross-functional design teams exceeding 100 members.
  • Pioneered AI integration in user experience design.
Stackforce AI infers this person is a transformative design leader in Fintech and digital product innovation.

Contact

Skills

Core Skills

Design LeadershipProduct DesignDesign StrategyUser Experience (ux)Design ManagementCreative Direction

Other Skills

Strategic PlanningSenior Stakeholder ManagementDigital TransformationDesign ThinkingTeam BuildingCustomer ExperienceCoachingAI IntegrationDigital MarketingStrategic Planning for GrowthRecruitingCX MetricsWeb DesignExperience DesignMotion Graphics

About

A transformative design leader recognised for scaling world-class teams and launching pioneering digital products across banking, fintech, gaming, and tech platforms. Specialising in bridging ambitious business strategy with user-centric innovation, I deliver measurable impact—leading 100+ product feature launches, global rebrands, and award-winning creative campaigns that consistently drive double-digit growth and market leadership. Expert at navigating complex transformation, multi-brand integrations, and high-velocity growth, I build robust design cultures: growing cross-functional teams to 100+, rolling out global design systems that boost delivery velocity, and embedding AI, CX, and regulatory governance into every process for peak commercial value. My leadership delivers proven results in regulated environments, from banking, fintech to igaming, reducing costs, increasing retention, and driving customer engagement at scale. Passionate about shaping the future of design, I mentor emerging leaders, champion inclusion, and create empowered organisations where innovation and accountability fuel enduring business success. I thrive in fast-paced, high-growth environments, I unlock consistent performance transforming creative vision into market-leading products and strategic business outcomes. I make it fun along the way too, do what you love!

Experience

Hsbc

Head of Product Design, International Wealth & Premier Banking

Oct 2025Present · 5 mos · London Area, United Kingdom · Hybrid

  • Leading the Global Product Design Team within IWPB, setting a bold design vision and shaping digital experiences for millions of customers worldwide.
  • I’ll be guiding a (100+ org) globally distributed product design team, partnering closely with business, product, and engineering to deliver human-centred journeys at scale.
  • My focus will be on elevating craft, strengthening our teams, and embedding a culture of quality, innovation, and measurable impact across HSBC’s flagship platforms.
Design LeadershipDesign StrategyStrategic PlanningSenior Stakeholder ManagementDigital TransformationProduct Design

The lovie awards

Judge

Apr 2025Jul 2025 · 3 mos · London Area, United Kingdom · Remote

  • The mission of The Lovie Awards is to recognise the unique and resonant nature of the European Internet community across culture, technology and business. We believe that by elevating the best digital innovations from Europe, we can inspire a better internet, globally.

Design leaders community

Founding Member

Aug 2024Jul 2025 · 11 mos · Remote

  • Here at Design Leaders, we recognise the crucial need for a community where design leaders at the highest level can come together, connect, and magnify their impact. A space where you can forge meaningful connections, exchange profound insights, and actively shape the future of design leadership.

Fifty

Founding Member

Aug 2023Aug 2024 · 1 yr · United Kingdom · Remote

  • We are on a mission to provide design leaders with a space to expand their support network, the tools to drive change in the design industry and contribute to designing a better world.

Evoke

Director of Product Design

May 2022Aug 2025 · 3 yrs 3 mos · London, England, United Kingdom · Hybrid

  • As Director of Product Design at Evoke (parent to William Hill, 888, & Mr Green), I created the group’s product design strategy through a period of rapid platform transformation and seamless multi-brand integration. I scaled and led a diverse 35+ team spanning product design, UX research, content, and design operations across five countries, building a unified culture that accelerated innovation and delivery.
  • I architected and launched Helix, a groundbreaking multi-brand design system that boosted design-to-engineering efficiency by over 150%, enabling consistent, high-quality experiences across web, mobile, and retail channels. Collaborating closely with senior product, technology, and compliance leaders, I translated complex business strategy into clear, actionable design roadmaps, established measurable success metrics, and drove seamless execution. I proactively embedded robust governance, regulatory, and accessibility frameworks—ensuring our products consistently exceed the highest standards required to thrive in fast-moving, regulated industries.
  • Championing cross-functional collaboration, I leverage AI tools for productivity gains and mentored emerging leaders, embedding structured career growth and high-performance pathways.
  • Impact:
  • Delivered 30+ end-to-end product features, boosting user engagement & customer lifetime value.
  • Directed the rollout of William Hill’s new cross-platform brand & visual system, raising usability scores and brand equity.
  • Pioneered the group’s first AI-powered content design assistant, shaping our approach to AI-enabled UX.
  • Led our group design strategy for Ai Positive Play creating safer gambling tools to enable customers play and protect player life time value revenues.
  • Embedded responsible design and safer play practices into onboarding, supporting industry-leading player protection.
  • Drove measurable improvements in team morale, retention, and capability through transparent, values-led leadership.
Design LeadershipDesign ThinkingTeam BuildingDesign StrategyCustomer ExperienceDesign Management+2

Tide

Director of Design & Creative Director

Jan 2020Mar 2022 · 2 yrs 2 mos · London, United Kingdom · Hybrid

  • At Tide, a UK fintech serving over 450,000 SME members and 8% of the market, I was brought in to build and scale the design function to support rapid growth. I grew a multidisciplinary team of 35+ across product design, research, content, and brand, embedding design at the core to drive acquisition, engagement, and brand impact.
  • Key responsibilities:
  • Defined and led the global design strategy across product, marketing, and brand, ensuring alignment with business goals and customer needs.
  • Provided creative direction for all external channels, collaborating with marketing, agencies, and leadership to deliver high-impact campaigns.
  • Partnered with product and business leads to embed design deeply in product strategy and delivery.
  • Established a user research function to uncover member needs, validate propositions, and guide iterative product improvements.
  • Advanced design maturity by introducing experience principles, new ways of working, and fostering design thinking across product, engineering, and design teams.
  • Key achievements:
  • Scaled the design, marketing, and brand teams from 3 to 35+ within 18 months, creating UX Research and DesignOps capabilities.
  • Launched Tide’s first design system, Portal, uniting product, marketing, and brand with a consistent experience language and brand framework—accelerating delivery and cross-team collaboration.
  • Led Tide’s first nationwide advertising campaigns (TV, OOH, social), winning two awards and increasing brand awareness by 40% in 18 months.
  • Directed a global rebrand implemented in-house across product and marketing touch-points.
  • Increased membership by 8% during the pandemic through enhanced customer experience and brand visibility.
  • Reduced external agency dependency, cutting production costs by 65%.
  • Designed 15+ product features, including an industry-first company formation integration, driving over 97,000 new signups in 12 months.
Design Management

Zpg

Head of Product Design

Oct 2018May 2019 · 7 mos · London, United Kingdom

  • Zoopla is the UK’s second-largest property website, founded in 2007, with revenues over £70 million and 650+ UK employees. The platform offers property listings, market data and local information for homebuyers.
  • I led product design following Red Ventures’ acquisition of Zoopla’s parent company. I defined and executed a strategy aligning product, brand and marketing to scale user experience rapidly. Within six months of implementation, Zoopla won Apple’s ‘App of the Day’ and saw strong customer growth across sales and rental markets. This success was driven by a data-informed design approach that increased conversions and lead quality.
Design Management

Rvu

Creative Director

Nov 2017Oct 2019 · 1 yr 11 mos · London, England, United Kingdom · On-site

  • RVU is an international portfolio of consumer brands employing over 900 people, operating across finance, marketplaces, insurance and property tech, serving more than 35 million customers. An offshoot of the US-based Red Ventures in Charlotte, USA. I joined as employee number two in Europe, responsible for design leadership across the portfolio including Zoopla, Bankrate UK, uSwitch and Money.co.uk. I provided strategic consultancy to external clients on scaling products, brands and teams for growth and market reach across EMEA.
Design Management

Cssda

Judging panelist 2017/18

Jan 2017Oct 2018 · 1 yr 9 mos · Global

Design Management

Brunswick creative campaigns and content

Design Director

Sep 2014Nov 2017 · 3 yrs 2 mos · London, United Kingdom

  • Director of Design – Founded and scaled the design and UX studio from the ground up, growing the team from 3 to 35 over 3.5 years while partnering closely with film and brand teams across the group. Delivered a 400% revenue increase from year one, expanding an international client base.
  • During my tenure, the agency achieved 4th place in Design Week’s Top 100 Agencies and ranked 8th among UK digital agencies.

Betfair

2 roles

Principal Product Designer (Ui)

Promoted

Oct 2012Sep 2014 · 1 yr 11 mos · London, United Kingdom · On-site

  • Principal Visual Designer responsible for leading a multi-discipline design team across four international locations - London,
  • San Francisco, Romania & Portugal. We worked across consumer platforms researching, designing and evolving the product.
  • I was also responsible for the rebranding of Betfair and aligning the product to the new direction globally across all verticals.

Lead Product Designer

Oct 2010Sep 2012 · 1 yr 11 mos · London, United Kingdom · On-site

  • Lead visual designer working across the digital product portfolio, developing innovative design solutions, mentoring designers, working on UI, marketing & video projects.

Bbc

Freelance Senior Product Designer

Feb 2010Sep 2010 · 7 mos · London, United Kingdom

Akqa

Freelance Senior Digital Designer

Feb 2010Feb 2010 · 0 mo · London, United Kingdom

Schematic

Freelance Senior Art Director

Oct 2009Nov 2009 · 1 mo · London, United Kingdom

Zone

Senior Art Director

Jan 2008Sep 2009 · 1 yr 8 mos · London, United Kingdom

Lairy shirt productions

Freelance Feature Film Editor & Art Director

Jan 2004Jul 2004 · 6 mos · London, United Kingdom

  • Lead Editor and Designer working on LSP's first feature film. Editing began in January 2004, for Premiere at The National Film Theatre in July 04.
  • Meanwhile - A drama with humour about two friends re-uniting for a funeral and the skeletons and ex-girlfriends who re-surface
  • Won Best International Feature Film at the LA Independent Film Festival, 2004.

Mgv

Commercials Editor & Art Director

Mar 2003Dec 2007 · 4 yrs 9 mos · London, United Kingdom

Box

Digital Art Director

Sep 2002Feb 2003 · 5 mos

Yahoo!

Digital Art Director

Feb 2002Aug 2002 · 6 mos · London, United Kingdom

Openup2movingpictures

Editor & Art Director

Sep 2001Jul 2002 · 10 mos · London, United Kingdom

Channel 4

Freelance Motion Designer

Sep 2001Dec 2001 · 3 mos · London, United Kingdom

M&c saatchi

Digital Designer

Jan 1999Aug 2001 · 2 yrs 7 mos · London, United Kingdom

Pmw

Junior Graphic Designer

Jan 1997Jun 1998 · 1 yr 5 mos · Rusper, England, United Kingdom

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