Parul S.

Product Manager

Hyderabad, Telangana, India13 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in product management and user experience design.
Proficient in Agile methodologies and project management.
Strong background in regulatory compliance and data integrity.

Stackforce AI infers this person is a SaaS Product Manager with expertise in user experience and regulatory compliance.

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Skills

Core Skills

Product ManagementUser Experience DesignAgile MethodologiesBusiness AnalysisData Analysis

Other Skills

Project ManagementRequirements AnalysisData IntegrityRegulatory ComplianceData MigrationFunctional Requirements DevelopmentUser Interface DesignStakeholder ManagementCloud ComputingTestingRelease ManagementPerformance BenchmarkingManagement ConsultingStrategyBusiness Intelligence

About

Seasoned product management professional specializing in product vision, concept design and requirements management for enterprise applications and customer-focused solutions. Worked across diverse domains including Digital Entertainment, online gaming, SaaS, PaaS, CPQ, CRM, CTRM, Government Regulations and Analytics. Liaised with partners across the globe; collaborating with senior management & cross functional teams and building strong stakeholder relationships. Proficient in managing projects that align with Kaizen principles and Agile methodologies. Have extensive experience of delivering impactful user demos and client presentations, ensuring solutions meet customer needs. Passionate about continuous learning and improvement, I am an avid reader and effective communicator, focused on delivering high-quality, innovative solutions that drive business success.

Experience

Ivy

Product Manager

Sep 2019 – Present · 6 yrs 6 mos · Hyderabad, Telangana, India

Spearheaded the integration of digital and retail accounts, facilitating seamless accumulation of loyalty points for multichannel customers. It is a fully automated system, with a multi-step validation process, to ensure accurate linking of verified digital accounts to retail accounts.
This addresses the challenges posed by incomplete or inaccurate Personally Identifiable Information (PII) in retail data, enhancing overall data integrity.
Drove the design and implementation of enterprise CS application that consolidates customer data across organization’s multiple brands and geographies, streamlining customer service operations. It reduces customer query response times by providing CS agents with expansive, centralized information, improving efficiency and customer satisfaction.
Led designs of user-friendly registration and login journeys, compliant with regulatory standards, for multiple brands. Streamlined the collection of mandatory user data for KYC/AML while integrating optional inputs to enhance personalization. Ensured a smooth and secure onboarding experience that balances compliance with user engagement.
Managed the development of a robust regulatory reporting model to comply with multiple frameworks across jurisdictions that includes data collection, validation and submission processes. Collaborated with legal, compliance and technical teams to ensure seamless integration of regulatory needs with platform architecture, enabling error free, timely and automated reporting.
Have decent exposure and hands-on experience towards GDPR and data anonymization projects.
Being integral part of the platform migration team, steered the strategic migration of user data and platform features from acquired brands to the enterprise platform, achieving synergy and cost savings. The focus is on aligning platform architecture with business needs, ensuring regulatory compliance and enhancing user experience through customized user account journeys.

Project ManagementRequirements AnalysisAgile MethodologiesData IntegrityUser Experience DesignProduct Management

Honeywell

Technical Product Owner

Oct 2016 – Aug 2019 · 2 yrs 10 mos · Greater Hyderabad Area

Partnered with the leadership team to analyse the business model post a strategic acquisition and implemented/integrated a new services line to the existing lines (migration project)
Developed comprehensive functional requirements through documentation (Use Cases, Process Models, Entity Relationship and Data Flow diagrams)
Implemented Agile Methodology in the team with complete ownership of project execution
Managed the product road-map and scope of the requirements; did sprint planning and prioritization as the proxy Product Manager and Owner to the Dev team
Participated in product development as the stakeholders' voice and led the design, development & deployment of a global CPQ software
Designed the User Interface wireframes for web pages to support new features and multiple invoice templates of B2B customers
Performed final reviews through acceptance & system testing; maintained updated product documentation at requirement changes
Conducted end users' demo/training sessions and created user manuals to enable seamless transition to a new business process and enabling applications
Served as the domain and functional expert for gap analysis, enhancement, impact assessment and issue resolution on web portals

Agile MethodologiesProject ManagementFunctional Requirements DevelopmentUser Interface DesignStakeholder ManagementProduct Management

Accenture

2 roles

Business Analyst

Aug 2012 – Sep 2016 · 4 yrs 1 mo · Bengaluru, Karnataka, India

Enabled enterprise-grade data collation by designing cloud based rich-data (photos, e-signatures, quantitative data) collection platform on handheld devices
Analyzed 3rd party business planning SaaS solution, documented detailed requirements for enhancement and created req traceability matrix for the customized web applications
Led the team on testing of data migration & transformation through multiple applications that enabled the client to create reports in required template for EU Regulation
Reduced average Incident ticket resolution time by 30% and facilitated faster Problem ticket resolution by doing in-depth analysis and recommending solution per client needs
Estimated delivery timelines and did end-to-end Release management involving globally distributed teams; followed-up with users for approval on new features
Devised test strategy and determined performance benchmark standards (based on a set of parameters) for critical applications

Data AnalysisCloud ComputingTestingRelease ManagementPerformance BenchmarkingBusiness Analysis

Business Analyst - Intern

Apr 2012 – Jul 2012 · 3 mos · Bengaluru, Karnataka, India

Key Activities:
Completed Business Analysis Bootcamp Training & Certification AND domain training (Energy / Oil & Gas)
Worked with Pre-sales Lead for receiving training and hands-on experience of working with senior stakeholders/clients