Nov 2024 – Jul 2025 · 8 mos · Bengaluru, Karnataka, India · Remote

• Launched 4 micro ventures in domains such as digital products shop, blogging platform, Print on demand and physical book
• Applied engineering leadership principles on technical execution, releasing products with SSO login, payments and referral programs
• Iteratively researched market opportunities, validated business strategies, and explored monetization models with user feedback

Aug 2023 – Oct 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · Remote

• Launched 4 major products, two of them led by our team and other two in partnership with different product teams and AI/LLM assisted
• Cut bounce rate by 50%+ for our customers by gathering signals from all users of the engagement platform and identifying bad emails
• Automated asks from sales and customer success teams which reduced turnaround time from 2 weeks to 5 minutes for such requests

May 2022 – Jul 2023 · 1 yr 2 mos · Bengaluru, Karnataka, India · Remote

• Introduced systematic customer support process which reduced average ticket resolution time by 20x to help Customer success team achieve better SLOs and increased accountability of teams
• Introduced a new system for launching environments and removed manual processes resulting in single week delivery from multi quarters
• Introduced Hubs, Spokes & Pods model to handle visionary and missionary goals in parent team resulting in faster focused execution from multi quarters to multi sprints
• Led the effort to migrate infrastructure to new efficient system resulting in around 75% cost savings and increased reliability

Aug 2020 – May 2022 · 1 yr 9 mos

• Mentored and grew 10 members remote team from 5 office based people by remotely hiring and smoothening out processed of onboarding, on-call, contribution and collaboration.
• Scaled data engineering team to handle 10s of TeraBytes of data from 100s of GigaBytes by designing isolated interfaces in storage and compute
• Scaled data ingestion upto 10 billion rows/month from 10s of millions by bringing in 100+ integrations from different sources and launching Data Integration platform
• Improved experience of 17M users of Postman API Platform via Search and Enterprise Reporting by building systems for data sourcing from data warehouse [https://bit.ly/postman-search]

Jul 2019 – Jul 2020 · 1 yr

• Directly impacted 10+ teams and made company more data centric by launching Data transformation platform and pushing for Data democratisation along with Data Analysis team [https://bit.ly/postman-datademocratization]
• Reducing storage cost by 2x in Redshift by implementing compression strategies in tables
• Designed multiple resilient and auditable systems to import and export data from and to different sources
• Increased queries speed by 6x and reduced data wait time by optimising Redshift storage distribution

Jul 2018 – Jun 2019 · 11 mos

• Onboarded and coordinating with new team members and other members of different squads
• Increased quality and confidence on the data to a level where it was used to serve consumers by actively tracking, monitoring and proactively resolving incidents
• Brought principle of Software engineering in data analytics with the help of Data Build Tool (DBT)
• Contributed to and integrated multiple open source projects

Feb 2017 – Jun 2018 · 1 yr 4 mos · On-site

• 1. Product level Module Development for Internal Product releases,
• 2. Lead Data team of company and provided Back-end support for the process, coordinating team members based on requirements

Feb 2016 – Jan 2017 · 11 mos · On-site

• 1. Cloud Platform deployment (Azure and AWS),
• 2. Designed a complete Stream architecture based Analytics Solution using Elastic stack (Elasticsearch, Kibana and Logstash),
• 3. Designed a User Enrichment flow for our customers and integrated with 4 major email solutions,
• 4. Handled our small team of 8 members with senior team member, whenever the need occurred

Aug 2015 – Jan 2016 · 5 mos · On-site

• 1. Managing NoSQL Databases (MongoDB, Cassandra) for Analytics and Customer Inventory Data Storage,
• 2. Integrated with e-Commerce platforms like Shopify, BigCommerce for smoother customer onboarding and automating data collection

May 2015 – Jul 2015 · 2 mos · On-site

• Website Crawling,
• Python Scripts for 3rd party tools Integration,
• Data extraction and processing

May 2014 – Jun 2014 · 1 mo · Kolkata Area, India · On-site

• Network Management Trainee and Merit certificate Holder for Top Ten in Batch
• http://www.nettech.in/summer/training/2014/iit-kharagpur/