Rajan Jayasawal

UX Designer

New Delhi, Delhi, India6 yrs 4 mos experience

Highly Stable

Key Highlights

Increased task completion by 50% through UX content redesign.
Developed bilingual content systems for better user engagement.
Led content strategy for one of India's largest news platforms.

Stackforce AI infers this person is a Fintech and Media content strategist with expertise in UX writing and content design.

Contact

Skills

Core Skills

Ux WritingContent DesignContent StrategyTeam Management

Other Skills

Product CommunicationFigma (Software)User Experience WritingContent ManagementUX AuditProduct ContentContent LocalizationMicrocopyContent SystemsWeb Content Accessibility Guidelines (WCAG)Information ArchitectureContent AuditProject ManagementContent OperationsCommunity Management

About

I'm a Senior UX Writer and Content Designer with 6+ years of experience building user-centric content systems for fintech and mobile-first platforms. At Zupee, I design end-to-end UX content for onboarding, payments, wallet, and in-app guidance flows — helping real users complete real tasks with less friction. My work sits at the intersection of clarity, accessibility, and scale: from microcopy and error states to bilingual style guides and design system content components. What I bring to a team: - UX writing that reduces drop-off and improves task completion - Bilingual content systems (English & Hindi) built for localisation at scale - Cross-functional collaboration with product, design & engineering via Figma - Content audits grounded in heatmap analysis, usability testing & data - WCAG-aligned, accessible copy across mobile and web surfaces Before Zupee, I spent 5 years at Inshorts leading content strategy and operations for one of India's fastest-growing news platforms — managing teams, building workflows, and driving engagement across regional markets. I'm a Winner of the UNESCO Global Media & Information Literacy Hackathon 2022 — a recognition I'm proud of for its focus on responsible, impactful communication. Open to: Senior UX Writer · Content Designer · Product Content Strategist roles

Experience

Zupee

Senior UX Writer - Product Design

Aug 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India · Hybrid

Designing end-to-end UX content for a mobile-first fintech and gaming platform serving millions of users across India.
Increased first-time task completion by ~45–50% by redesigning onboarding, wallet, add-cash, and payments flow copy for clarity and user confidence
Reduced user drop-off by ~35% across high-friction journeys through structured UX content audits, heatmap analysis, and iterative content improvements
Built a bilingual (English–Hindi) content style guide and glossary, cutting content inconsistencies by ~60% and improving user comprehension by ~55%
Contributed to the design system by authoring reusable microcopy components — error messages, empty states, tooltips, CTAs, and modal copy — aligned with WCAG 2.1 accessibility standards
Collaborated in Agile sprints with product managers, UX designers, and engineers using Figma, ensuring content was shipped on time and on spec

Product CommunicationUX WritingFigma (Software)User Experience WritingContent ManagementUX Audit+7

Inshorts

6 roles

Content Manager (Hindi)

Promoted

May 2024 – Aug 2024 · 3 mos · Noida, Uttar Pradesh, India · On-site

Led content strategy, operations, and team growth for Inshorts and Public App — one of India's largest short-news platforms with 100M+ users.
Owned information architecture and content workflows for Hindi-language publishing, improving content productivity by ~40% while maintaining editorial accuracy and quality standards
Reduced content turnaround time by ~30% by designing and implementing scalable production processes and performance monitoring frameworks
Built and managed distributed content teams of 10+ across multiple Hindi states — covering recruitment, onboarding, training, and performance management
Developed internal and external communication strategies that strengthened creator relationships, audience retention, and regional market growth
Coordinated cross-functionally with journalists, editors, and product teams to align content delivery with platform and business goals

Project ManagementUX WritingTeam ManagementContent OperationsContent ManagementCommunity Management+5