Riya Kalita — Program Manager
I am a Program Manager with 6+ years of experience helping teams move from intent to execution in fast-paced, evolving environments. My work focuses on bringing structure, clarity, and predictability to delivery, especially where multiple teams, tight timelines, and changing requirements intersect. I work closely with product, engineering, and operations teams to translate ideas into clear execution plans. Rather than treating Agile as a set of rituals, I use it as a practical delivery tool prioritising the right work, tracking dependencies, and ensuring teams stay aligned on what truly matters for each release. In my current role, I manage blockchain and fintech programs where delivery speed and coordination are critical. By introducing structured sprint planning, milestone tracking, and documentation using Jira and Notion, I’ve helped improve delivery predictability by 25-35%, reduced missed dependencies, and minimised last-minute escalations. I also support release readiness and operational stability by working with tools such as Grafana, Kibana, OpsGenie, and Freshdesk, enabling faster issue visibility and smoother coordination during critical delivery windows. Previously, I supported B2B product and operations workflows for large digital platforms, where I focused on improving execution flow between product, engineering, and support teams. Through tighter coordination and clearer ownership, I contributed to improved application stability and reduced downtime, while maintaining service continuity for business users. Earlier roles in recruitment and customer experience built my foundation in stakeholder communication, execution discipline, and managing parallel workstreams under pressure.These experiences continue to shape how I approach program delivery today with calm execution, attention to detail, and accountability for outcomes. I’m drawn to roles where delivery discipline, cross-team collaboration, and execution reliability are essential. I enjoy working in global environments where clarity, follow-through, and steady progress make a real difference.
Stackforce AI infers this person is a Program Manager specializing in Agile delivery within the Fintech and Blockchain sectors.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 8 mos
Skills
- Program Management
- Agile Methodologies
- Product Management
- Cross-functional Team Coordination
- Talent Acquisition
- Stakeholder Management
- Operations Management
- Project Management
Career Highlights
- Improved delivery predictability by 25-35%
- Expert in managing blockchain and fintech programs
- Strong focus on cross-team collaboration and execution clarity
Work Experience
Dexponent
Program Manager (2 yrs 4 mos)
Zeta
Senior Business Executive (1 yr 4 mos)
HiyaMee
Talent Acquisition Specialist (9 mos)
Swiggy
Fulfillment Executive – Operations (1 yr 3 mos)
Education
Bachelor's degree at Gauhati University, Guwahati
Higher Secondary at Cotton University