Jan 2024 – Present · 2 yrs 2 mos · New Delhi, Delhi, India · On-site

• AI Agents & Generative AI: Designing intelligent, autonomous systems and conversational AI solutions tailored to streamline processes, enhance decision-making, and drive innovation.
• Application Development: Building robust, scalable web and mobile applications with a user-first approach to support business growth and operational efficiency.
• CRM Expertise: Deep experience in Salesforce and HubSpot—from consulting and implementation to optimization—empowers organizations to harness their CRM systems' full potential.
• Launched Nectar Innovations to provide tailored technology solutions for non-profits and healthcare organizations, serving over 50 clients within the first year of operation.
• Developed and implemented custom applications that improved operational efficiency by 30%, significantly enhancing service delivery in healthcare settings.
• Spearheaded the integration of AI Agents with Salesforce and HubSpot platforms, resulting in a 40% increase in user engagement and streamlined communication processes.
• Established strategic partnerships that expanded service offerings and increased revenue by 25% within the first year of business operations.

Sep 2015 – Present · 10 yrs 6 mos · Noida, Uttar Pradesh, India

• As Co-Founder of DigiLantern, I have dedicated my career to harnessing technology's power for healthcare organizations.
• The journey began with a vision to create custom applications that address the unique challenges of Healthcare sector.
• Key accomplishments include:
• Spearheaded the development of a custom Practice Management Solution that enhanced patient engagement, resulting in a significant 30% improvement in overall service delivery metrics for healthcare providers.
• Designed and implemented tailored application solutions that addressed specific challenges faced by healthcare organizations, leading to increased operational efficiency and streamlined workflows across multiple departments.
• Established strategic partnerships with key stakeholders in the healthcare sector to drive digital transformation initiatives, successfully onboarding over 50 clients within the first year of operations.
• Championed the integration of Electronic Medical Records (EMR) systems into existing workflows, which improved data accessibility and reduced administrative overhead by approximately 25% across client organizations.
• Skills: Application Development, Digital Transformation, Healthcare Technology Solutions, Practice Management Systems (PMS), Electronic Medical Records (EMR).

Sep 2014 – Sep 2015 · 1 yr · Pune Area, India

• The CVP incubation and angel funding model is quite unique in its emphasis on services focused companies and a positive bias towards first time entrepreneurs. CVP has portfolio companies in the areas of Web solutions and Testing Services, Cloud Computing Solutions, Mobility, and Big Data and Analytics.
• Key Sales Opportunities and Achievements:
• Strategic Partnerships: Developed and executed partnerships that expanded funding opportunities by 30%, unlocking new growth avenues for first-time entrepreneurs in the CVP incubation model.
• Market Expansion: Established connections with 15+ technology companies in sectors like Cloud Computing and Big Data Analytics, driving innovation and creating cross-selling opportunities across the portfolio.
• Data-Driven Decision Making: Designed a performance metrics framework that improved funding allocation decisions by 25%, ensuring investments aligned with high-growth potential startups.
• Operational Optimization: Worked with cross-functional teams to deliver customized support programs, increasing operational efficiency by 40% for entrepreneurs and enabling them to concentrate on scaling their businesses.

May 2012 – Aug 2014 · 2 yrs 3 mos

• RateGain is a leader in Hospitality and Travel technology solutions for seamless electronic distribution (channel management), revenue management decision support and brand engagement (reputation to revenue conversion) helping customers around the world to streamline their operations and sales. Since its inception in 2004, RateGain's expertise in innovating solutions for the dynamic hospitality ecosystem has resulted in continuous growth and an established position as a thought-leader and trendsetter in the marketplace.
• In my role at RateGain, I was responsible for sales and business development across various geographies including US, Canada, LATAM, and China. I was responsible for management of client relationships with top 5 OTAs, car rental companies, and airlines.
• Consistently achieved best performer award for the maximum revenue generation and client acquisitions
• Key accomplishments include:
• Spearheaded sales strategy across US, Canada, LATAM, and China markets leading to a 30% increase in annual revenue through targeted client acquisition efforts with top 5 OTAs and airlines.
• Cultivated strong relationships with key stakeholders in the hospitality sector resulting in a 25% growth in client retention rates over a two-year period while enhancing overall customer satisfaction.
• Achieved recognition as the best performer for maximum revenue generation by implementing innovative sales techniques that streamlined the client onboarding process by reducing time by 40%.
• Drove business development initiatives that expanded RateGain's market presence significantly, contributing to a 50% increase in new business opportunities within the first year of tenure.

Mar 2009 – Apr 2012 · 3 yrs 1 mo

• CORE Education & Consulting Solutions, Inc. (CORE-ECS) is an end-to-end, education-focused, technology-enabled solutions provider. Working with schools, districts and statewide agencies, CORE ECS delivers K-12 assessment and intervention solutions, technology infrastructure, special education management, pre-k management applications and strategic staffing solutions.
• CORE ECS currently touches the lives of over 2,500,000 learners and 150,000 educators across the United States, advancing education through an integrated mosaic of innovative solutions. CORE ECS was established based on the idea that customized, tailored content and “high touch” services - combined with effective, useful reporting and technology - have the power to transform education in the 21st century.

Dec 2007 – Dec 2008 · 1 yr

• HCL Technologies Limited is a global IT services company It offers services including software consulting, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing (BPO).
• HCL has offices in 31 countries to provide services across industry verticals, including aerospace & defense, energy & utilities, independent software vendors, manufacturing, professional services, servers & storage, automotive, financial services, industrial manufacturing, media & entertainment, retail & consumer, telecom, consumer electronics, government, life sciences & healthcare, medical devices, semiconductors, and travel, transportation & logistics

Feb 2005 – Nov 2007 · 2 yrs 9 mos

• Damco Solutions is a leading IT services, consulting and outsourcing company delivering exceptional business solutions and customer value to its customers worldwide.

Jul 2003 – Feb 2005 · 1 yr 7 mos

• NIIT Technologies Limited is an IT organization, with customers in North America, Europe, Asia and Australia. It offers services in application development and maintenance,infrastructure management services,IP asset or platform solutions, and business process outsourcing to organizations in the financial services,travel and transportation,manufacturing, distribution,healthcare and government sectors.