Feb 2024 – Sep 2025 · 1 yr 7 mos · On-site

• Leading product management team for AWS Agentic AI and GenAI tools, empowering customers to build agentic and RAG-based applications. My team is responsible for defining and delivering Agentic AI building blocks, GenAI tools for RAG and to drive adoption, differentiation, and enterprise readiness.
• Lead product team for Bedrock Knowledge Bases, an end-to-end managed RAG workflow tool with native connectors to enterprise applications, RAG evaluation tools, and safety guardrails.
• Launched pioneering capabilities such as Multimodal RAG, Graph RAG, and structured data retrieval (powered by NL2SQL) in Bedrock Knowledge Bases, unlocking new use cases.
• Shaped vision and strategy for Bedrock AgentCore, delivering core capabilities for buildiing AI agents including Memory, Gateway, Identity management, and essential tools such as Web Browser and Code Interpreter.

Nov 2022 – Feb 2024 · 1 yr 3 mos · On-site

• Led product management for AWS’s GenAI Language services, including Amazon Transcribe (speech-to-text), Comprehend (NLP), and Translate (translation), driving product innovation, revenue growth, and operational excellence across the portfolio.

Jun 2019 – Oct 2022 · 3 yrs 4 mos · On-site

• Led product management for Amazon Transcribe, a generative AI-powered speech recognition and speech analytics service and drove market expansion, revenue growth, and customer success.
• Expanded Amazon Transcribe into the contact center and media & enterainment segment.
• Defined and executed a 3-year product vision and strategy, securing funding and endorsement from CXO-level stakeholders.
• Launched industry-leading GenAI features, including call summarization, sentiment detection, and PII redaction.
• Delivered comprehensive live call and post-call analytics solutions for contact center customers via cross-service integrations, enabling customers to extract actionable business insights from customer care conversations.

Sep 2016 – Jun 2019 · 2 yrs 9 mos · On-site

• Led product management for Application Load Balancer (ALB) and drove innovation, market expansion, and operational excellence for cloud scale load balancing platform that provided high availability and auto scaling to applications.
• Grew ALB revenue through strategic roadmap execution and customer-focused innovation.
• Designed and executed a seamless migration strategy from legacy load balancer to ALB and drove increase in usage by unlocking new use cases.
• Launched AWS Lambda and AWS Fargate for ECS as serverless targets for ALB, pioneering hybrid application architectures.
• Delivered load balancing across cloud, on-premises, and private data centers, expanding ALB’s addressable use cases.
• Developed executive-level KPI reports on feature adoption, customer acquisition, and migration progress, informing key decisions at CXO level.

Jun 2014 – Aug 2016 · 2 yrs 2 mos · San Jose, California, United States · On-site

• Led product strategy, market expansion, and innovation for Ericsson's $2B mobile backhaul portfolio, integrating Software-Defined Networking (SDN), Network Functions Virtualization (NFV), IP routing, and radio solutions for next-generation mobile networks.
• Conceived and launched Ericsson Router 6274, the industry’s first ultra-compact, high-capacity cell site aggregation router, pioneering radio and backhaul integration, reducing network total cost of ownership (TCO) by 30% and simplifying operator deployments.
• Developed and evangelized a distributed cloud solution for mobile central offices, leveraging SDN, NFV, Ericsson Virtual Router, and Router 6274, cutting hardware footprint by 50% and enabling scalable, cloud-native infrastructure.
• Successfully launched the Router 6000 series portfolio at Mobile World Congress 2015 in Barcelona, securing 15+ Tier 1 operator trials globally within 6 months and earning favorable analyst coverage.
• Led strategic customer engagements as North America prime, managing key relationships with AT&T, Verizon, and T-Mobile, directly influencing over $250M in pipeline opportunities and advancing early adoption of Ericsson’s SDN/NFV solutions.
• Owned end-to-end product management with full P&L responsibility, driving market requirement definitions, business planning, funding approvals, pricing, licensing, launch strategies, analyst briefings, sales enablement, and customer demos, contributing to 40% year-over-year growth in mobile backhaul product sales.

Apr 2008 – Jun 2014 · 6 yrs 2 mos · Sunnyvale, California, USA · On-site

• Led product strategy, innovation, and market expansion for Juniper’s service provider routing portfolio, focusing on mobile backhaul, business/residential access and aggregation solutions.
• Conceived and launched the ACX Series Routers, the industry’s first universal access routers for mobile backhaul, business, and residential services, securing 60+ telecom service providers and generating $50M in direct revenue and $250M in pull-through revenue for MX Series routers in the first year by unlocking new use cases.
• Led product management for MPLS, Port Mirroring, Lawful Intercept, Ethernet OAM, and BFD features within JUNOS software, supporting MX, PTX, and T Series Routers
• Advised Juniper’s CXO team on strategic partnerships and joint ventures with Nokia for integrated mobile backhaul, crafting innovative commercial models to drive mutual success.
• Led the TL 9000 certification initiative for the product management function, ensuring operational excellence and compliance with industry standards.

May 2004 – Apr 2008 · 3 yrs 11 mos · Bangalore, India · On-site

• Product Manager, IP Division (Jan 2007 – Apr 2008): Led the development of the 7210 SAS series Ethernet access routers including evaluating merchant silicon options and porting SROS to merchant silicon, overcoming significant technical challenges.
• Product Marketing Manager (Jun 2005 – Jan 2007): Managed product marketing for Ethernet routers, obtained MEF 14 certification, and led successful product demos and interoperability tests at major industry events like EANTC, Berlin and Globalcom, Chicago.
• Customer Success Manager (Sep 2004 – Jun 2005): Founded and led a high-visibility QA team, ensuring rigorous testing for top-tier customers and driving the success of Metro Ethernet networks for triple play and business VPN solutions.

Aug 2000 – Apr 2004 · 3 yrs 8 mos · Gurugram, Haryana, India · On-site

• Designed and implemented networking protocols, including IP over ATM and Border Gateway Protocol (BGP), for high-performance IP router platforms.
• Served as technical lead for a team of 15 engineers and led multiple customer consulting engagements for NEC, Japan, collaborating directly with client engineering teams to integrate solutions, and align product features with customer requirements.