Jatin Pandey

Customer Success Manager

Bengaluru, Karnataka, India5 yrs 1 mo experience

Key Highlights

Expert in community growth and customer success.
Proven track record in AI-powered solutions.
Strong background in content creation and marketing.

Stackforce AI infers this person is a Community and Customer Success expert in the EdTech and Gaming industries.

Contact

Skills

Other Skills

Web Content CreationContent DevelopmentPublic RelationsCreative WritingPhotographyMicrosoft PowerPointMailChimpCanvaTeam LeadershipContent CreationFormal MethodsEmail ManagementFormal DraftingOneSignalMeme Making

About

Metaforms is transforming how the $130B market research industry operates through AI-powered automation. My focus is on scaling our go-to-market, optimizing customer success, and ensuring our AI solutions create tangible business impact.

Experience

Metaforms

Community and Customer Success Lead

Feb 2025 – Present · 1 yr 1 mo · New York City Metropolitan Area · Hybrid

Self-employed

Consultant - Community and Marketing

Jan 2024 – Jan 2025 · 1 yr · Remote

Worked with Web3 gaming studios to design and execute community growth and player acquisition strategies—from positioning and content to campaigns and partner-led distribution.

Find signal studio

Product Growth and Community

Nov 2021 – Oct 2024 · 2 yrs 11 mos · Singapore

Led growth initiatives for early-stage gaming and Web3 products, focusing on community-driven acquisition and retention.

Hallparty

Growth and Strategy Lead

Sep 2021 – Nov 2021 · 2 mos · Delhi, India

Frontrow

Product Manager

Sep 2021 – Oct 2021 · 1 mo · India

The entrepreneurial board, college of vocational studies

4 roles

The Advisory Committee

Jun 2021 – Jun 2022 · 1 yr

Head Of Marketing

Jan 2021 – Jun 2021 · 5 mos

Member: Core Committee Marketing

Sep 2020 – Dec 2020 · 3 mos

Organising Committee

Aug 2020 – Sep 2020 · 1 mo

Seekho

Community and Product-Growth

Mar 2021 – Sep 2021 · 6 mos · India

Seekho is a video-first micro-learning platform where knowledge meets seekers and craft meets creation. It's where young professionals Ask, Learn & Grow
Creating, leading, engaging, and growing student communities from across the country for the Seekho App ( seekho.ai )
Building a virtual college for SEEKHO on Discord to enable students to hang out with each other and seek expert guidance from sought-after mentors. Join now using - bit.ly/JoinSEEKHOAcademy
The Server went from 0 to 500 members in a week! I invite you to join...

Enactus cvs

Member - The R&D Team

Jan 2021 – Apr 2021 · 3 mos · Delhi, India

Safejob

Growth and Community

Nov 2020 – Mar 2021 · 4 mos · Delhi, India

Safejob is a personalized job readiness platform that provides India’s youth with a chance to launch their dream careers. ✓ Personalized Career Plans ✓ Training & Placement Consultancy.
I was executing solutions to - How do we reach to a greater number of people in our TG while simultaneously making them feel closer to our brand?
Created Communities across Telegram, WhatsApp, Facebook and LinkedIn and reached 10,000+ people in our TG cumulatively through each of these channels.
Created content (graphics, textual) for Safejob.
Formulated a Campus Ambassadors hiring strategy, and subsequently hired and managed 40+ CAs for promotion of Safejob in relevant colleges.

Houseitt

Business Development Associate

Oct 2020 – Nov 2020 · 1 mo · Delhi, India

Futurex learning

Founding Member

Aug 2020 – Present · 5 yrs 7 mos · India

Eric cvs

Research and Ideation, Content

Jul 2020 – Dec 2020 · 5 mos · Delhi, India

- ERIC is a wholly student-led incubation centre for Student startups.

Chatpod.live

Growth Intern

Feb 2020 – Aug 2020 · 6 mos · Delhi, Delhi, India

Toastmasters of delhi

Club Magazine Co-Editor

Jan 2020 – Jun 2020 · 5 mos · Delhi, India

Was vested with the responsibility to formulate Toastmasters of Delhi's bi-monthly magazine after Club Elections, January 2020. Was fortunate to have worked with highly creative and dedicated editing and design team during my term. We prepared and released two editions of the Club Magazine, Gavel.