Chayavan Pandey

Data Engineer

Noida, Uttar Pradesh, India4 yrs 8 mos experience

Highly StableAI Enabled

Key Highlights

Skilled in Power BI, SQL, and Excel for data analytics.
Proven experience in managing software release processes.
Certified in Excel Data Mastermind with GenAI.

Stackforce AI infers this person is a Data Analytics professional with a strong background in IT Services and operational efficiency.

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Skills

Core Skills

Data AnalyticsProject ManagementIt Service Management

Other Skills

SAP batch processingControl-MJIRAServiceNowanalytics toolsTivoliDatadogrelease documentationLarge Language Models (LLM)Server MonitoringTivoli Provisioning ManagerStreamlining Operational ProcessesRisk MonitoringSAP TestingIT Service Management Tools

About

Results-oriented professional transitioning from IT Support into Data Analytics. Skilled in Power BI, SQL, and Excel, with a strong focus on data visualization, reporting, and automation. Certified in Excel Data Mastermind with GenAI. Passionate about leveraging data to drive business decisions and eager to contribute value as a Data Analyst by delivering actionable insights and impactful dashboards. 📌 Open to Data Analyst opportunities — ready to bring problem-solving, analytical skills, and a growth mindset to data-driven teams.

Experience

4 yrs 8 mos

Total Experience

4 yrs 8 mos

Average Tenure

4 yrs 8 mos

Current Experience

Tata consultancy services

System Engineer

Aug 2021 – Present · 4 yrs 8 mos · Noida, Uttar Pradesh, India

Managed SAP batch processing with RMJ (Cronacle) and Control-M, creating, testing, and deploying jobs across QA, Dev, and Production environments.
Oversaw software release schedules for multiple projects, identifying risks and dependencies to ensure timely deployment.
Maintained release documentation and coordinated with support teams through JIRA and ServiceNow for seamless production handoffs.
Streamlined production processes and implemented best practices to improve operational efficiency and compliance.
Developed training materials and conducted workshops for new hires, accelerating onboarding and team productivity.
Monitored application and server alerts using Tivoli, Omnibus, and Datadog, resolving incidents to maintain high system availability.
Coordinated and led Webex incident calls, engaging cross-functional teams through JIRA and ServiceNow to restore services efficiently.
Implemented proactive risk detection using analytics tools to prevent potential outages and minimize operational impact.
Managed complex operational projects, improving departmental workflow efficiency and client-facing service reliability.
Responsible for paging and engaging the right team and person required to resolve the issue.
Championed a proactive approach to risk management, employing advanced analytics tools to monitor emerging trends and preemptively address potential issues before they escalated into full-fledged crises within the domain of command center operations.