Sahaj Gahlout

Operations Associate

Indore, Madhya Pradesh, India4 yrs 5 mos experience
Highly Stable

Key Highlights

  • Over 4 years of banking experience
  • Expert in customer relationship management
  • Strong understanding of banking products
Stackforce AI infers this person is a Fintech professional with strong customer service and banking expertise.

Contact

Skills

Core Skills

Customer ServiceCommunicationBanking

Other Skills

FinacleCustomer Relationship Management (CRM)Product ManagementProduct DesignA/B TestingBusiness MetricsAnalytical SkillsFinancial ServicesCore BankingBusiness Process Management

About

As a seasoned banker with more than 4 years of experience, I have honed my expertise in various financial services. My role has involved handling customer inquiries, processing transactions, and ensuring regulatory compliance. I possess a strong understanding of banking products, such as gold loans and various depository accounts. Additionally, I have demonstrated exceptional communication and interpersonal skills, fostering lasting relationships with clients. Adaptable and committed to excellence, I aim to contribute my expertise to drive growth and provide top-notch financial solutions to customers.

Experience

Federal bank

2 roles

Associate

Aug 2022Present · 3 yrs 7 mos

FinacleCommunicationCustomer Service

Associate

Oct 2021Aug 2022 · 10 mos

  • Handled cash transactions
  • Transfers
  • Gold loans
  • New account opening and daily operational work
FinacleCustomer Relationship Management (CRM)Customer ServiceBanking

Education

Acropolis Group of Institutions

Bachelor of Commerce - BCom — Honors/Regents High School/Secondary Diploma Program

Jan 2018Jan 2021

Vidyasagar school Indore

Jun 2009May 2018

LUCKNOW PUBLIC SCHOOL

May 2006May 2009

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