Tim Coughlin

CEO

London, England, United Kingdom16 yrs experience
Highly Stable

Key Highlights

  • Expert in optimizing complex supply chains at scale.
  • Led digital transformation initiatives with minimal disruption.
  • Proven track record of driving continuous improvement.
Stackforce AI infers this person is a Supply Chain and Logistics expert with a focus on digital transformation in the retail industry.

Contact

Skills

Core Skills

Supply Chain OperationsS&op ImplementationDigital TransformationChange ManagementNetwork Capacity Planning

Other Skills

Google Cloud Platform (GCP)Data ScienceCapacity PlanningSupply Chain OptimizationSupply Network PlanningBig DataInventory ManagementDigital Supply ChainOperational ExcellenceDemand PlanningContinuous ImprovementProgram ManagementProgramme GovernanceProject ImplementationConsumer Packaged Goods (CPG)

About

I am a Supply Chain and Logistics Executive who thrives on leading large teams to solve complex problems and execute at scale. With deep expertise in Planning (S&OP/IBP), Supply Chain, Logistics, and Operations, I excel at network, capacity, inventory and process optimisation, balancing cost efficiency with service excellence, and driving continuous improvement. A modern, data-driven leader, I bridge the gap between strategy and execution—just as comfortable working with tech teams on digital transformation as I am leading large, high-performing operational teams. My leadership approach blends analytical depth with practical, hands-on execution, ensuring that big-picture goals translate into tangible business impact. What sets me apart is my ability to simplify complexity and drive real results. I’ve advised global retail leaders, worked across a range of environments from scale up to mature FTSE 100 business, and consistently delivered value by stripping out unnecessary costs, improving service, and fostering collaboration at all levels—from the boardroom to frontline operations. Key strengths: ✔ Executive-level leadership of large, high-performing teams ✔ Expert in Logistics, Supply Chain, and Operations ✔ Highly analytical and commercially minded—focused on both numbers and people ✔ Able to break down and solve complex problems others shy away from ✔ Passionate about leadership, team development, and continuous improvement Ultimately, my focus is simple: helping businesses optimise their Supply Chains, unlock efficiencies, and build strong, motivated teams that deliver results

Experience

Voy

Director of Operations

Feb 2026Present · 1 mo · London Area, United Kingdom

Manual

2 roles

Director of Operations

Promoted

Nov 2025Mar 2026 · 4 mos · London Area, United Kingdom

Supply Chain Director

Jun 2025Nov 2025 · 5 mos · London Area, United Kingdom

Ocado group

5 roles

Director of Planning and Analytics

Nov 2022May 2025 · 2 yrs 6 mos

  • Role and key responsibilities:
  • Executive on the Ocado Logistics board with a team of 150+.
  • Demand/capacity planning and optimisation: spanning day to day through to 10 year network planning.
  • Logistics and distribution: Last mile and middle mile planning and optimisation.
  • Analytics and BI: Across the Logistics business unit, including Supply Chain, Planning and Operations.
  • Inventory optimisation: Also managed stock holding, stock flow and supply network optimisation plus new site stock build planning for part of the duration of this role.
  • Key skills and achievements include:
  • Supply Chain and Logistics Planning leadership: Strategic planning expert (S&OP/IBP). Executive owner of the S&OP process for the UK Logistics business (>1bn items shipped per year, 13,000+ operational colleagues).
  • Org Design and cost management: Aggressive focus on cost. Reduced team headcount by 10% within one year through vacancy management, with no impact to performance. P&L responsibility for significant parts of a >£2bn annual turnover business.
  • Customer and service focus: Through close collaboration with other business functions delivered a >£1m increase in weekly revenue through customer service improvements.
  • Digital transformation and change management: Completed the successful migration of all logistics planning systems across a 3 month period with minimal disruption.
  • Stakeholder management and negotiation: Ownership of the relationship with senior client executives, responsible for negotiation of annual budget targets with client partners.
  • Process improvement and automation: Removed 20% of hours from a Supply Chain admin team through automation of workflows.
  • Analytics and Data Science: Created a 3 year Data Strategy from scratch. Delivered insights through Analytics teams worth >£4m in annual cost savings.
Supply Chain OperationsS&OP implementationNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity Planning+3

Head of Analytics and Optimisation (Supply Chain, Planning and Operations)

Jul 2021Dec 2022 · 1 yr 5 mos

  • Role and key responsibilities:
  • Leadership role within Ocado Logistics managing a team 70+, covering Supply Chain, Operations, Planning and Analytics.
  • Owner of the strategic Supply Chain and Logistics planning process (S&OP/IBP).
  • Inventory optimisation: stock holding, stock flow and supply network optimisation, new site stock build planning.
  • Long term network capacity and supply optimisation, including new site location analysis, RDC/NDC optimisation analysis and capacity planning.
  • Logistics and distribution: Last mile and middle mile planning and optimisation.
  • Analytics and BI across the Logistics business unit.
  • Key skills and achievements included:
  • Supply Chain planning: Successful go-live of 4 new automated warehouses, including stock build, labour planning, logistics system configuration and network optimisation.
  • Network redesign: Created and executed capacity plans to enable the successful closure of the oldest warehouse in the network, representing more than a quarter of total network capacity.
Supply Chain OperationsS&OP implementationNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity Planning+3

Head of Planning Analytics

Promoted

Aug 2017Jul 2021 · 3 yrs 11 mos

  • Role and key responsibilities:
  • Leadership role within the Planning and Supply Chain Department, managing a team of 25+ Analysts, Analytics Managers and other specialist roles such as a project manager.
  • Key skills and achievements included:
  • Supply Chain and Logistics Planning leadership: Expert in strategic planning (S&OP/IBP). Developed and took ownership of the S&OP process across the UK Logistics business.
  • Network development and governance: Created and had board approved a 10 year network plan covering new site location and NDC/RDC supply strategy.
  • Technical programme leadership: Chaired a 2 year government funded research initiative worth >£3m through the transfer of technology from academia into the business. Listed as an inventor on the resulting patents.
  • Navigating business disruption: Logistics leader during Coronavirus pandemic during which sales increased >30% within weeks.
Supply Chain OperationsS&OP implementationNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity Planning+3

Lead Analyst

Promoted

Apr 2016Aug 2017 · 1 yr 4 mos

  • Role and key responsibilities:
  • Leadership, management and coordination of high value/high impact cross business projects.
  • Product and project management of work between the Data Science department and IT teams.
  • Ownership of long term future warehouse location and delivery site capacity planning and strategy.
  • Management of 3 roster planners tasked with creating rosters for c. 10,000 hourly pair staff.
  • Setting standards for the Planning Analytics team.
  • Maintaining a strong and productive client relationship with Wm Morrisons Supermarkets plc.
  • Deputising on a regular basis for the Head of Planning Analytics.
Supply Chain OperationsNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity PlanningSupply Chain Optimization+2

Senior Analyst

Jan 2014Mar 2016 · 2 yrs 2 mos

  • Role and key responsibilities:
  • Leading a team of 3 analysts
  • Driving performance improvement and cost reduction of Ocado delivery operations, through analysis work and by leading business wide projects
  • Maintaining a strong and productive client relationship with Wm Morrisons Supermarkets plc.
  • Planning and optimising delivery van routing efficiency
  • Planning driver recruitment and headcounts
  • Improving on-time to customer performance
  • Short term order forecasting methods, analysis and tools
  • Customer slot booking analytics
  • Delivery site catchment area optimisation
  • Analytical support of driver resource planning activities
  • International expansion routing analysis
Supply Chain OperationsNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity PlanningSupply Chain Optimization+2

Ocado

Analyst

Dec 2011Jan 2014 · 2 yrs 1 mo

Supply Chain OperationsNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity PlanningSupply Chain Optimization+2

University college london

Theoretical Particle Physicist

Dec 2009Nov 2011 · 1 yr 11 mos

Supply Chain OperationsNetwork Capacity PlanningGoogle Cloud Platform (GCP)Data ScienceCapacity PlanningSupply Chain Optimization+2

Education

The University of Manchester

Doctor of Philosophy (PhD) — Theoretical Particle Physics

Jan 2005Jan 2009

The University of Manchester

Master of physics — Physics

Jan 2001Jan 2005

Sale Grammar school

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