Suvajit H Chaudhuri-MBA — Operations Associate

I am in the IT/ITES sector for 12 years and counting. In this period I have resolved technical/non technical , Financial issues for clients using different applications such as SAP BI (Business Intelligence) and various others. I have customer obsession as the growth or fall of a business depends on the Support you provide and add value to the company which in turn reflects on increased revenue. I have also worked on site in Vancouver, Canada as a "computer specialist" for 4 years which taught me a lot about "Western" way of work culture. For example as a Digital , Device and Amazon Cloud Specialist at Amazon with a total experience of almost 3 years in USA and Canada marketplaces, my contributions focus on customer relationship management. Expertise includes leveraging marketing analytics and financial data insights to enhance customer product management and optimize operational workflows. I have a passion for Business Analytics hence did Executive MBA with major being Business Analytics at IIM Calcutta as Data Analytics and generative AI fosters data-driven strategies to improve customer satisfaction and loyalty, aligning with organizational growth objectives. With a foundation in Lean Six Sigma methodologies and a mission to deliver impactful CRM solutions, dedication lies in empowering teams and driving seamless customer experiences.

Stackforce AI infers this person is a seasoned professional in Fintech and SaaS with expertise in Business Intelligence and CRM.

Location: Kolkata, West Bengal, India

Experience: 8 yrs 2 mos