Nagasai Munipalli — Operations Associate

As a Junior Operations Executive at Zippee, I manage end-to-end dark store operations across multiple brands and models — including both dedicated and shared dark stores. I handle complete operational flow from first mile to last mile, ensuring every process — inbound, inventory management, order processing, and dispatch — runs with accuracy and efficiency. My focus is on maintaining high performance across multiple stores, tracking operational KPIs, driving Kizen improvements, and ensuring SLA and TAT adherence in every brand and store I manage. Key focus areas include: • Dedicated & Shared Dark Store Operations management • Multi-brand coordination for SDD, D2C & express deliveries (30–60 mins & 2-hour delivery models) • Inventory accuracy & stock health monitoring • Manpower management, shift scheduling & productivity tracking • Rider management & last-mile delivery excellence • Safety, 5S & compliance implementation in all stores • Continuous process improvement (Kizen) and KPI-driven decision-making I take pride in ensuring every store operates with precision, discipline, and speed — delivering top performance in fast-paced Q-commerce environments. Currently pursuing my MBA to strengthen my understanding of operations strategy, leadership, and business management, while documenting my journey of learning and growth in supply chain and fulfillment excellence.

Stackforce AI infers this person is a Supply Chain and Operations Specialist in the E-commerce sector.

Location: Hyderabad, Telangana, India

Experience: 4 yrs