Jul 2025 – Present · 9 mos · Ghaziabad, Uttar Pradesh, India · On-site

• ➣ Oversee the dally operations of the Express store, ensuring efficient inventory management, order processing, and fulfillment.
• ➣ Lead, train, and motivate the store team to ensure optimal performance and adherence to company standards.
• ➣ Delivering approx. 3000 happy customers round the clock everyday with minimal complaints close to 1%.
• ➣ 95% promised deliveries on time with the best hygienic and packaging process followed.
• ➣ To maintain 99.9% Fill Rate by stacking items well & visibly at location so that to easily find by picker at the time of picking.
• ➣ Maintain fleet arrangements to avoid extra surge for the customers and maintain flow of the orders.
• ➣ Maintain accurate inventory levels, manage stock replenishment, and minimize shrinkage.
• ➣ Manage staff schedules, ensuring enough manpower during peak hours.
• ➣ Ensure high levels of customer satisfaction by maintaining order accuracy and timely delivery through effective coordination with the last-mile delivery team.
• ➣ Continuously analyze store performance metrics to identify opportunities for process Improvements and implement best practices.
• ➣ Ensuring safety and quality compliance across the premises.➣ Oversee the dally operations of the Express store, ensuring