Asaf Horovitz

Operations Associate

Cologne, North Rhine-Westphalia, Germany14 yrs 4 mos experience

Highly Stable

Key Highlights

ISTQB-certified Agile QA Manager with 6+ years of experience.
Co-founded Pita Pocket, leading end-to-end delivery.
Expert in building user-first quality systems.

Stackforce AI infers this person is a QA and E-Learning specialist with a strong focus on Agile methodologies.

Contact

Skills

Core Skills

Software TestingAgile Project ManagementProject ManagementInstructional DesignTraining

Other Skills

CommunicationProject DeliveryAgile Software DevelopmentReadinessTest ManagementAgile Web DevelopmentTest CasesScenario TestingQuality ManagementiOSTeamworkDefect TrackingQuality Assurance ProcessesMobile ApplicationsAnalytical Skills

About

ISTQB-certified Agile QA Manager with 6+ years of experience leading test and release strategy for user-facing digital and IoT products. I build pragmatic, user-first quality systems that prevent defects early and enable predictable, high-impact launches. I also have a learning technologies background, improving LMS solutions and building digital training programs that drive adoption at scale. Alongside my QA leadership, I co-founded Pita Pocket and lead end-to-end delivery from concept to validated MVP: planning, vendor and stakeholder management, process digitization, and execution under real-world constraints. I bring a product mindset, clear communication, and hands-on delivery discipline, with creativity shaped by passion for UX, gaming, and entrepreneurship.

Experience

Grandcentrix

2 roles

Senior Test Manager

Promoted

Jul 2020 – Mar 2025 · 4 yrs 8 mos

Established and led QA processes for IoT-embedded solutions utilizing Wi-Fi, Zigbee, and DALI
protocols. Managed E2E testing across iOS, Android, and web applications, covering hardware,
firmware, backend, and frontend layers, ensuring full integration and cross-platform stability.
Defined and implemented test and release strategies aligned with stakeholder needs; conducted
manual UAT and requirements validation using Jira and Testrail, enabling consistent, defect-free
product releases.
Partnered closely with product managers, developers, and external clients to align QA milestones
with delivery timelines, improving stakeholder satisfaction and reducing miscommunication.
Developed data-driven quality dashboards and reports, improving stakeholder visibility and enabling
faster, more informed decision-making.
Working with an agile state of mind in a Scrum/Kanban team using Jira, Confluence, and testrail

Software TestingCommunicationAgile Project ManagementProject DeliveryAgile Software DevelopmentReadiness+27

App Tester

Jan 2019 – Jul 2020 · 1 yr 6 mos

Performing E2E user acceptance testing, regression, smoke-testing, and black-box and manual testing on iOS, Android, and web interfaces with hardware in the loop

Software TestingCommunicationAgile Project ManagementProject DeliveryAgile Software DevelopmentTest Management+22

Hot

Learning Technologies Specialist

Aug 2014 – Aug 2016 · 2 yrs · Yakum, Israel.

Managed the end-to-end delivery of e-learning projects for clients across high-tech, banking,
defense, healthcare, and government sectors. Combined instructional design expertise with strong
project management to ensure high-quality digital learning experiences that met client needs,
budgets, and timelines.
Led full project lifecycle - from scoping and budgeting to execution - managing multiple e-learning
projects simultaneously under tight deadlines.
Produced tailored e-learning content and instructional materials, ensuring compliance with quality
and accessibility standards.

ADDIECommunicationProject ManagementProject DeliveryTeamworkProblem Solving+2

John bryce

Project Manager and Instructional Designer

Jan 2013 – Aug 2014 · 1 yr 7 mos · Tel Aviv, Israel

Managed the end-to-end delivery of e-learning projects for clients across high-tech, banking,
defense, healthcare, and government sectors. Combined instructional design expertise with strong
project management to ensure high-quality digital learning experiences that met client needs,
budgets, and timelines.
Led full project lifecycle - from scoping and budgeting to execution - managing multiple e-learning
projects simultaneously under tight deadlines.
Produced tailored e-learning content and instructional materials, ensuring compliance with quality
and accessibility standards.

ADDIECommunicationProject ManagementProject DeliveryTeamworkProblem Solving+3

Ceragon networks

IT Help Desk

May 2012 – Jan 2013 · 8 mos · Israel

User support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
Main Job Tasks and Responsibilities
Identified and resolved hardware and software problems for internal users – provided support in English and Hebrew.
Wrote and developed work processes and technical procedures.
Diagnosed, identified and investigated general problems requiring immediate attention.

CommunicationNegotiationTeamworkProblem Solving

012 golden lines

Technical Support

Jun 2011 – May 2012 · 11 mos

Provided technical support for internet and VOIP services.
Set automatic dialing, addressed malfunctions, and provided general and sales services.

CommunicationNegotiationiOSTeamworkProblem Solving

Pelephone

2 roles

Trainer at Pelephone Academy’s Training and Certification Center

Dec 2008 – Jan 2010 · 1 yr 1 mo

Led training programs for new service representatives, ensuring a high standard of technical expertise, problem-solving abilities, and customer interaction skills.
Designed and delivered structured training programs focusing on technical services, web-browsing, and content support while embedding the company’s culture and values.
Acted as a mentor and coach, fostering a collaborative learning environment through personalized feedback, group coaching, and real-time problem-solving exercises.
Developed soft skills training modules to enhance communication, negotiation, and customer engagement, preparing employees for complex customer interactions.
Worked closely with management to improve training processes, ensuring alignment with company objectives and service excellence.

CommunicationNegotiationInstructional DesignCoachingTeamworkProblem Solving+6

Shift Supervisor for Technical, Web-Browsing and Content Services

Dec 2006 – Nov 2008 · 1 yr 11 mos

Managed day-to-day operations during shifts, overseeing service representatives and ensuring performance targets were met.
Provided hands-on coaching to representatives, fostering a proactive, customer-focused team culture.
Led data-driven decision-making, analyzing performance metrics and implementing real-time solutions to improve service efficiency.
Facilitated cross-department collaboration to streamline processes, resolve escalations, and enhance the overall service experience.
Trained and onboarded new employees, ensuring seamless integration into the team and rapid skill development.

CommunicationNegotiationTeamworkProblem Solving