Awa K. Ndukwe

CEO

Lagos, Lagos, Nigeria16 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in AI-driven brand strategies.
  • Proven track record in business growth.
  • Strong leadership in cross-functional teams.
Stackforce AI infers this person is a SaaS expert specializing in AI integration and brand strategy.

Contact

Skills

Core Skills

Strategic PlanningAi Integration & TransformationBrand Development & PositioningCross Functional LeadershipArtificial Intelligence (ai)Data AnalysisMarket Research Project ManagementPositioning (marketing)Brand StrategyCustomer Relationship Management (crm)

Other Skills

Business StorytellingLead GenerationForecastingCommand PromptProcess OptimizationVisual IdentityCreative WritingStory WritingSocial MediaBrand DevelopmentGraphic DesignStorytellingMarketingBrand AwarenessPrompt Engineering

About

I help CEOs, founders, and leadership teams turn business chaos into clarity, using high-impact brand strategy and future-ready AI solutions. My specialty is guiding fast-growing companies to scale with smarter systems, distinct market positioning, and resilient financial models. As Executive Director in Brand & AI Strategy with 10+ years in the trenches, I bridge the gap between inspiration and execution so you don’t just dream big, you achieve measurable business growth. What Sets Me Apart: Proven frameworks for critical decision-making in uncertain times AI-powered solutions for revenue optimization and risk management Precision brand building aligning vision, voice, and ROI Hands-on experience with global clients in tech, service, and consumer brands Whether you’re preparing your business for the next market disruption or seeking clarity in your brand’s story, I deliver pragmatic strategies, actionable tools, and real-world insights. Featured Expertise: Strategic Planning | Artificial Intelligence | Brand Development & Positioning Business Model Innovation | Data-Driven Leadership | Client Acquisition Turnaround & Growth Playbooks | Executive Workshops & Keynotes Ready to future-proof your brand and business? Let’s connect.

Experience

16 yrs 3 mos
Total Experience
2 yrs
Average Tenure
5 yrs 10 mos
Current Experience

Optivity now

3 roles

Executive Director, AI & Data Strategy

Promoted

Apr 2025Present · 1 yr 1 mo · United States

  • I work closely with the CEO to shape our strategic direction, strengthen our brand presence, and drive company-wide innovation.
  • My role brings together brand leadership, AI implementation, and growth strategy, ensuring that we scale with clarity, efficiency, and lasting impact.
  • Key Responsibilities:
  • 🧠 Strategic Vision: Co-lead planning across departments to align brand, product, and operations with long-term business goals.
  • 🤖 AI Implementation: Select and deploy intelligent tools that improve internal processes, customer experience, and client success.
  • 🏷️ Brand Stewardship: Direct the evolution of our brand voice, ensuring consistency and relevance across all platforms.
  • 📝 Content & Positioning: Oversee internal and external messaging, newsletters, thought leadership, and content that fuels business development.
  • 🤝 Technology & Vendor Partnerships: Manage relationships with solution partners to deliver seamless results for our clients.
  • 🎯 Lead Generation & Client Matchmaking: Support growth by connecting ideal leads with the right solutions and clearly communicating value.
  • Early Impact:
  • Boosted conversion rates by integrating smarter, AI-informed outreach methods
  • Enhanced brand authority in the customer service outsourcing space
  • Streamlined internal alignment between marketing, sales, and delivery for faster, more strategic execution
Strategic PlanningAI Integration & TransformationBrand Development & PositioningCross Functional LeadershipBusiness Storytelling

Director of AI Solutions

Jun 2023May 2025 · 1 yr 11 mos · United States

  • In my role as Director of AI Solutions at Optivity Now, a frontrunner in the call center industry, I am actively engaged in transforming our client engagement strategies through advanced AI technologies.
  • My focus is on leveraging AI to match our clients with the most effective contact center technology solutions and outsourcing partners.
  • Key Contributions:
  • Data-Driven Matching: I develop and implement AI algorithms that analyze extensive datasets, ensuring our clients are paired with optimal tech solutions and outsourcing partners based on precise data.
  • Process Optimization: I utilize AI tools to streamline our internal processes, enhancing efficiency and accuracy. This ongoing effort significantly boosts client satisfaction and operational productivity.
  • Innovative Analysis Tools: I introduce and manage sophisticated AI tools for comprehensive analysis, enabling quicker and more accurate decision-making for our team and clients.
  • Team Leadership and Development: I lead and mentor a team of AI professionals, fostering a culture of continuous innovation and learning.
  • Strategic Planning: I am instrumental in strategic planning, constantly ensuring that our AI solutions meet and exceed current industry standards, thereby setting new benchmarks in the call center sector.
  • Impact:
  • My ongoing efforts at Optivity Now continue to greatly enhance the quality of our client engagements and operational efficiencies, solidifying our position as a leader in the application of AI in the call center industry.
Artificial Intelligence (AI)ForecastingData AnalysisBrand StrategyCommand Prompt

Brand Strategist | AI Solutions Consultant

Apr 2021Jul 2023 · 2 yrs 3 mos · United States

  • 📝 We help companies looking to upgrade or outsource their customer service find their PERFECT partner for their needs without the financial, operational, or time risk.
  • Companies come to us when:
  • ◥ They have a customer service solution that can’t handle their volume and the quality they want while maintaining efficiency. So they are looking for a new TECH PARTNER.
  • ◥ They are looking to OUTSOURCE their customer service to save on labour, infrastructure, and material costs and ultimately manage risk and have continuity (especially during a time of change such as mergers, downsizing, or management changes).
  • ◥ Ultimately, they are OVERWHELMED with the vastness & complexity of options.
  • Because they don’t want to end up with a solution that they overinvest in, have a nightmare implementing and that doesn't really solve the problem.
  • Choosing the right partner shouldn’t be a gamble. That’s why we’re here!
  • When clients work with us, they find their PERFECT Contact Center Vendor (Tech partner or a BPO company):
  • ✴Without a single doubt about the suitability of the fit
  • ✴Without a trade-off between price & quality
  • ✴Without the stress of implementing, managing dynamic changes or renewals
  • All of this is due to our expertise in:
  • ➤Making unbiased & data-based needs assessments and partner matches using Speech Analytics & AI (our differentiation!)
  • ➤Negotiations that maximize your budget thanks to our strong rapport with vendors
  • ➤Creating robust & smooth partnerships through managing your ongoing relationship for the lifetime of the engagement.
  • And the best part is that
  • ◐ You don’t pay a penny – we earn a commission from your chosen vendor
  • ◐ We’re 100% Vendor agnostic – our data-driven approach eliminates bias
  • ◐ You get an ROI in record time!
  • If finding your perfect customer service solution and getting it right the first time, without paying a penny sounds like something you’re interested in,
  • MESSAGE US TODAY ▲ to book a free chat.
Market Research Project ManagementPositioning (Marketing)Visual Identity

Limitless connect

Director of AI Solutions

Jul 2023Sep 2023 · 2 mos · Zionsville, Indiana, United States

  • As a Director of Artificial Intelligence Solutions, I spearhead the design and implementation of AI strategies, ensuring they align with our clients' business objectives. I lead a team of experts, fostering innovation and driving the development of cutting-edge AI solutions to solve complex business challenges and accelerate growth.
Artificial Intelligence (AI)Market Research Project ManagementData AnalysisBrand StrategyBrand AwarenessCommand Prompt+1

Tw consulting

Brand Strategist

Aug 2022Dec 2024 · 2 yrs 4 mos · Michigan, United States

  • We develop sustainable systems with proven strategies to help the trajectory of student's lives.
  • We believe every Child should have the opportunity to reach their greatest potential.
Market Research Project ManagementCustomer Relationship Management (CRM)Creative WritingStory WritingSocial MediaBrand Strategy+6

Foundrs club

Co-Founder | CBO |

Sep 2020Jan 2021 · 4 mos · Nigeria

Market Research Project ManagementPositioning (Marketing)

Awa's thoughts room

Founder & Chief Brand Officer

Jul 2020Present · 5 yrs 10 mos · Global

  • At Awas Thoughts Room, we are passionate about helping businesses build strong, impactful brands that leave a lasting impression.
  • With years of experience in the industry, our team of creative professionals is dedicated to turning your vision into a reality.
  • We strive to create authentic and memorable brand experiences that resonate with audiences and drive long-term success.
  • Our mission is to partner with forward-thinking businesses to develop and elevate their brands to new heights.
  • We aim to provide comprehensive branding solutions that align with our clients' goals, values, and target markets. By leveraging our expertise and creativity, we aim to create brand identities that captivate and inspire.
  • Our Goals:
  • We believe in getting to know your business inside out, understanding your values, goals, and target audience. This enables us to create a brand strategy that truly reflects your unique identity.
  • Our goal is to develop visually stunning and meaningful brand identities that communicate your essence and differentiate you from competitors. We aim to craft logos, taglines, and visual elements that capture the essence of your brand and resonate with your target audience.
  • Consistency is key to establishing a strong brand presence. We work diligently to ensure that your brand message, voice, and visual identity are cohesive across all touchpoints
  • We strive to create brand experiences that engage and inspire your audience. By incorporating storytelling, immersive designs, and interactive elements, we aim to forge meaningful connections between your brand and your customers.
  • Our ultimate goal is to help your brand grow and thrive in the market .
  • let us guide you on the exciting journey of building a powerful brand that will captivate your audience and drive your business forward.
Market Research Project ManagementPositioning (Marketing)Visual Identity

Gemma home care

Brand Strategist

Apr 2020Feb 2021 · 10 mos · Lagos

  • Further enhancing the branding of Gemma Home 🏡 Care as well as developing a marketing plan through analysis of current market data and trends.
Market Research Project ManagementPositioning (Marketing)

Youth up

Co-Founder

Mar 2020Feb 2021 · 11 mos · Nigeria

  • I believe so much in the future, and so I believe so much in raising the youths in a proper way.
  • I am using my "Voice" to make sure it is for kindness and Youth Upliftment.
  • The biggest and most devastating problems African youths are facing are -
  • 📈 Lack of good leadership and mentorship
  • 📈 Lack of proper skills to excel in life and most importantly
  • 📈 Lack of good Jobs.
  • This vision is to empower the youths by giving them the necessary tools, knowledge and awareness needed to make their future colourful.
  • It's all about Empowerment through education, entertainment and networking.
  • Note: If you believe in the African dream and in the future of the African youths, please do find ways to help and support this movement. 👔.
Market Research Project ManagementPositioning (Marketing)

Magbè savané

Brand Manager

Mar 2020Aug 2020 · 5 mos · Boston, Massachusetts

  • We are connecting with every African and Immigrant woman globally 🌎.
  • Our Vision is to make sure we reach out to every African Woman and every immigrant Woman out there.
  • We are helping them find their feet and also enabling them to achieve their dreams.
  • I will be using my Strong business acumen, coupled with my -
  • 🚦Strong Research and analytical skills,
  • 🚦Interpersonal skills,
  • 🚦Management and Coordination skills,
  • 🚦Communication and relationship skills to adapt a brand strategy for our company.
  • I will be making sure our Brand remains recognisable and visible to our target audience, as this will help us reach out and help a lot of women out there.
Market Research Project ManagementPositioning (Marketing)

Quazy global limited (ifeoma speaks tv)

Brand Strategist | Official Aid to the MD/CEO

Sep 2019Mar 2020 · 6 mos

  • 1- Brand awareness through online (social media ) and offline strategies.
  • 2- Writing SEO contents on IfeomaSpeaksTv Blog.
  • 3- Proofreading stories and contents from our clients.
  • 4- Searching and reaching out to prospective Clients and Closing deals.
  • 5- Ifeoma Speaks TV Social media manager and Virtual assistant.
Positioning (Marketing)

Kango investments ltd

Executive Director

Mar 2019Mar 2021 · 2 yrs · Port Harcourt, Nigeria

  • Developing and implementing strategies aiming to promote the organization’s mission and “voice”.
  • Creating complete business plans for the attainment of goals and objectives set by the board of directors.
  • Building an effective team of leaders by providing guidance and coaching to subordinate managers
Market Research Project ManagementPositioning (Marketing)

Wholesome delights

Brand Manager

Nov 2017Jul 2019 · 1 yr 8 mos · Ogun State

  • I manage the daily activities of the restaurant and also due to my vast knowledge in foods and farming, I have been able to get cheaper and more quality food items straight from the farm which has reduced cost and boosted sales.
  • I am also a thinker and with my experience and management skills, I have increased the amount of profits daily and made sure everyone works as a team by also leading with an example.
  • The New Marketting strategy I brought relating with prices, customer relationships, good communications, and portraying a new culture of the Restaurant, has had a positive impact on the restaurant.
  • I work with objectives and create ways to measure my results.
Positioning (Marketing)

Dorman long engineering

Trainee Health and Safety

Jun 2017Sep 2017 · 3 mos · lagos

  • Awarded a Certification and Participation in Basic Fire Prevention Training.
  • Awarded a Certification in OSHAcademy programme .
Positioning (Marketing)

Awafarmz (supply and delivery of african giant snails, fresh meats & consultations)

Founder

Jun 2016May 2021 · 4 yrs 11 mos

Market Research Project ManagementPositioning (Marketing)

Wonsteel projects

2 roles

HSE Coordinator

Sep 2012Apr 2017 · 4 yrs 7 mos

  • 1-I helped in detecting hazards (materials, equipments, environments, people) through walk around inspections and job hazard analysis. Also performed change analysis, anytime something new was brought to the site.
  • 2-I also detected Some unsafe employee behaviours such as ignoring safety rules and not using their personal protective equipment.
  • 3-At Wonsteel projects, I made sure workers had safe materials to work with, and I believe in communication so I educated and communicated with the workers not just only on the content level but also on the relationship level on why they should always put on their personal protective equipments.
  • 4-I also participated in accident investigations in order to fix the System Weaknesses.
  • These were a few out of the so many work experiences I had working in Wonsteel projects

Health And Safety Coordinator

Sep 2012Jan 2016 · 3 yrs 4 mos

  • 1- I helped in detecting hazards (materials, equipments, environments, people) through walk around inspections and job hazard analysis.
  • 2- Also performed change analysis, anytime something new was brought to the site. I also detected Some unsafe employee behaviours such as ignoring safety rules and not using their personal protective equipment.
  • 3-At Wonsteel projects, I made sure workers had safe materials to work with, and I believe in communication so I educated and communicated with the workers not just only on the content level but also on the relationship level on why they should always put on their personal protective equipments.
  • 4 -I also participated in accident investigations in order to fix the System Weaknesses.
  • These were a few out of the many work experiences i had at Won steel projects.

Ncdmb

Secretary, HR

Jun 2011Jul 2012 · 1 yr 1 mo · yenagoa

Bua sugar

Quality Control

Mar 2009Sep 2010 · 1 yr 6 mos · lagos

Education

University of Lagos

Bsc — Biochemistry

Jan 2007Jan 2010

Coursera

Introduction to Generative AI

Aug 2023Aug 2023

Coursera

AI - Empathy & Ethics

Aug 2023Aug 2023

Coursera

AI- Business & the Future of Work

Jul 2023Jul 2023

Coursera

Prompt Engineering for ChatGPT

May 2023Jul 2023

Stackforce found 100+ more professionals with Strategic Planning & Ai Integration & Transformation

Explore similar profiles based on matching skills and experience