Mar 2018 – Apr 2019 · 1 yr 1 mo · Greater Seattle Area

• I advise the good folks at Azuqua on data strategy, predictive analytics and how to get value out of data.

Dec 2017 – Apr 2019 · 1 yr 4 mos · Greater Seattle Area

• I joined DocuSign as part of the Appuri acquisition. I work on ML and Big Data platforms.

May 2013 – Dec 2017 · 4 yrs 7 mos · Greater Seattle Area

• Appuri is a VC-backed Big Data company that wants to change how companies use customer data to make decisions. Our first product, Appuri Backstop, makes it easy for companies to predict when customers are about to leave their service based on usage patterns.
• As Chief Product Officer, I led product design and was responsible for bringing the voice of customer into all functional areas. I also hired large parts of the technical team and participated in key corporate events, from fundraising to acquisition.

Mar 2010 – Apr 2013 · 3 yrs 1 mo · Redmond, WA

• Project lead and key architect of the Windows Azure Store, a marketplace for premium cloud services. Effectively founded a startup at Microsoft by driving business planning, UX, and project from inception to completion, building partnerships across three teams and multiple disciplines and 18 partners. My team delivered a beautiful user experience, public API and simple billing to millions of developers in record time-to-market. Also, the primary owner and leader of the Windows Azure signup, purchase and billing experience. Key driver in changing the user experience from an ancient, 8-page process to a smooth 3-step experience which has exceeded all success metrics. This role requires expertise in e-commerce, marketplaces and billing. Additionally, shipped a simple yet powerful code deployment solution for the Microsoft WebMatrix IDE, which won excellent reviews. Also greatly simplified the administration experience for Microsoft Web Deploy, a website deployment tool, and delivered customer-centric documentation which received excellent feedback.

Jul 2008 – May 2009 · 10 mos · Greater Seattle Area

• Initiated, designed and worked with feature team to deliver a full Business Intelligence pipeline. This OLAP-based pipeline enabled business owners to get instant insight into metrics. When demand grew, expanded pipeline to include Big Data processing of search logs, which I then used to drive double-digit improvements in local search relevance. Led rebranding of Live.com to Bing.com for all mobile properties in US, China and India. Collaborated with Core Search partner team and obtained consensus from leads on a clear plan for developing, testing and releasing the new brand. Successfully project-managed plan from inception to execution, and obtained excellent feedback from several partner teams.

Sep 2005 – Jul 2008 · 2 yrs 10 mos · Greater Seattle Area

• Drove redesign of the Getting Started and AutoPlay features in Windows 7, both of which gained very positive customer feedback. Collaborated closely with key partner teams, with heavy dependencies on this feature, to align our features, ensuring a smooth end-to-end user experience. During Windows 7 planning, proactively initiated and led cross-group effort to define a product-wide vision for a quiet and clean Windows first experience. Collaborated with five teams and multiple disciplines across Windows to obtain consensus on the vision, and articulated a clear plan for achieving it, which was also delivered in Windows 7. Delivered automated setup and state migration technologies in Windows Vista. Collaborated closely with the Deployment partner team to deliver my features despite the aggressive ship schedule. Delivered on-site presentations to Microsoft’s top OEM partners in North America, Europe and Asia in order to obtain customer feedback on policy and technology.

May 2004 – Aug 2004 · 3 mos

• Designed contact management and printing experience for Windows codename 'Longhorn, from scratch. At the end of the internship, delivered a polished experience for managing contacts within Windows.

May 2009 – Mar 2010 · 10 mos · Greater Seattle Area

• I joined emptyspaceads as VP of Engineering. I led an ambitious customer acquisition drive, which took us from a handful of small customers to 200 million+ ad impressions per month. I also designed, implemented and scaled a highly concurrent ad-serving backend, which could meet this demand. In addition, I started an internship program which saw 4 interns hired, 2 of which attained excellent placement in area tech firms.