shashikant upadhyay

Operations Associate

Noida, Uttar Pradesh, India2 yrs 8 mos experience

Key Highlights

  • Expert in optimizing food and beverage operations.
  • Proven track record in managing international client escalations.
  • Pursuing advanced studies in corporate governance.
Stackforce AI infers this person is a Food and Beverage Operations Specialist with a focus on Customer Experience and Operational Efficiency.

Contact

Skills

Core Skills

Food And Beverage OperationsCustomer Experience

Other Skills

Operational AnalysisClient SatisfactionEscalation ManagementCommunicationBusiness AdministrationDigital CommunicationPersonal BankingBusiness Networking

About

Currently serving as an Operations Executive at Chaayos, contributing to the optimization of food and beverage operations and enhancing customer experiences. Previous experience includes handling international escalations across the US, France, Dubai, and London as an Executive at iEnergizer, ensuring efficient resolutions and client satisfaction. Pursuing studies at The Institute of Company Secretaries of India with an interest in corporate governance and legal compliance. Passionate about applying operational analysis and customer experience skills to support organizational efficiency and growth while continuing to develop expertise in the food and beverage industry.

Experience

Chaayos

Operations Executive

Sep 2025Present · 6 mos

Food and Beverage OperationsCustomer ExperienceOperational Analysis

Ienergizer

2 roles

Senoir executive

Promoted

Sep 2024Sep 2025 · 1 yr · Noida, Uttar Pradesh, India · On-site

  • Handled international escalations across the US, France, Dubai, and London, ensuring quick resolutions and maintaining high levels of client satisfaction.

Executive

Feb 2022Apr 2023 · 1 yr 2 mos · Noida, Uttar Pradesh, India

Communication

Education

The Institute of Company Secretaries of India

Aug 2023Present

The Institute of Company Secretaries of India

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