Sandeep Saraf

Associate Partner

Gurgaon, Haryana, India14 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in Business Development and Customer Experience.
  • Strong analytical and problem-solving abilities.
  • Significant experience in process improvement and operations management.
Stackforce AI infers this person is a Business Development and Customer Experience expert in the Insurance and Healthcare sectors.

Contact

Skills

Core Skills

Business DevelopmentCustomer ExperienceClaims ManagementOperations ManagementBusiness Process TransformationBusiness ExcellenceProcess ImprovementReal Estate OperationsManagementSalesInsurance

Other Skills

Health InsuranceCRMLeadershipMarketingTeam ManagementMISRelationship ManagementVendor ManagementHealthcare

About

I have successfully and consistently delivered the responsibilities of Business Development, Business Analytics, Business Process Transformation, and Customer Satisfaction. An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organizational abilities. I have significant strength and expertise in driving process improvement, business process capability and have been instrumental in conceiving new technology strategies, centralizing operations and optimizing resource productivity. Key skills include: Business Development, Growth strategy, Operations Management, MIS, CRM, Business Process Transformation, Team Management.

Experience

4 yrs 10 mos

UnitedHealthcare India Pvt. Ltd.

Present

Policybazaar.com

3 roles

Deputy Director - Car Renewals, Customer Experience & Claims

Promoted

Aug 2024Present · 1 yr 7 mos · Gurugram, Haryana, India

Business DevelopmentCustomer Experience

Associate Director - Car Renewals, Customer Experience & Claims

Apr 2023Dec 2024 · 1 yr 8 mos · Gurugram, Haryana, India

Business DevelopmentCustomer Experience

Associate Director - Customer Experience & Claims

Dec 2021Mar 2023 · 1 yr 3 mos · Gurugram, Haryana, India

Customer ExperienceClaims Management

Klinicapp.com

Co-Founder & COO

Dec 2015Nov 2021 · 5 yrs 11 mos · Gurugram, Haryana, India

Operations ManagementBusiness Process Transformation

Netambit valuefirst services pvt. ltd.

Associate Vice President - Business Excellence

Feb 2014Nov 2015 · 1 yr 9 mos · Noida area, india

Business ExcellenceProcess Improvement

Netambit valuefirst services pvt. ltd

Chief Manager - Real Estate Operations

Jan 2013Feb 2014 · 1 yr 1 mo · noida area, india

Real Estate OperationsManagement

Max new york life insurance co. ltd

Associate Sales Manager

Apr 2007Apr 2008 · 1 yr · Greater Delhi Area

SalesInsurance

Inexus services ltd

Network Operations Executive

Jan 2006Dec 2006 · 11 mos · Greater Cardiff Area

Education

University of Wales, Cardiff

Master of Business Administration (MBA) — Marketing & Finance

Jan 2004Jan 2005

Delhi University

B.Com (Hons)

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