Sanjay Agrawal

CEO

Mumbai, India33 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 30 years of Banking Operations experience.
  • Led transformational change in Operations Delivery.
  • Passionate about talent development and capacity building.
Stackforce AI infers this person is a seasoned leader in Banking Operations with expertise in transformation and risk management.

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Skills

Other Skills

Commercial BankingManagementLeadershipCash ManagementBack OfficeOperational RiskRisk ManagementPerformance ManagementStrategyOperational Risk ManagementPeople SkillsTrade OperationsKYC

About

Have over 30 years of Banking Operations experience, in Indian & multinational Banks. In the last 15 years led transformational change in Operations Delivery resulting in strategic advantage and rapid growth of the business. Have a deep understanding of the Indian Banking Operations environment, very well versed with operating models and process design and bring functional expertise to Change & Control, domain knowledge of Wholesale, Retail & Wealth Business, managing teams of varied sizes and skill-sets and working in a matrix global environment. Have lead teams which have provided efficient operations, reduced operations risk high levels of service & satisfaction, both to the internal and external stakeholders. Personally excited about accepting new challenges. Passionate about talent development and capacity building, Have handled large teams and built a reputation for empathy as a Leader and integrity in execution.

Experience

Subhadra local area bank limited

Managing Director & CEO

Dec 2018Sep 2020 · 1 yr 9 mos · India

  • My last assignment was a challenging one, to lead a Local Area Bank ( a separate category of Private Banks in India), with the vision and aim to build in professional culture, transform it to a professionally managed Bank with the right governance in line with the stipulations under the Reserve Bank of India provisions, along with evolving strategies to increase business to move the Bank towards profitability.

The royal bank of scotland

Country Head of Operations, India

Oct 2015Jun 2018 · 2 yrs 8 mos · Mumbai

  • Banking sector expert with knowledge base spanning multiple areas of businesses within Indian Baning framework, including Branch Operations & Client Servicing, Back-office operations & product integration.
  • Executive leader managing and evolving multi-disciplinary functions, delivering strategic cost reduction initiatives while managing large scale operations risks. Deep knowledge of Operations Risk associated with multiple products, multi locational and associated operations across multiple business segments and at various product life cycles.
  • Accomplished Change Manager, with experience of driving tranformation across businesses & environments, and currently delivering the wind down of RBS Operations in India.
  • Adept at forging effective working relationships with regional & local stakeholders across the organisation, bringing comradery through effective communications.

The royal bank of scotland

Head of Global Transaction Services Operations, India

Jan 2007Oct 2015 · 8 yrs 9 mos · Mumbai, India

  • Responsible for support and service delivery of GTS Products and Operations across the Bank franchise spread over multiple business units and locations. Lead programs of change and support consistent with business growth including execution of strategic sale of businesses.
  • Leadership to a team of 280+, uplifting capabilities to enable role enhancement, setting a cohesive culture and people management agenda to support change.
  • Coordination and support to the GTS Product by helping conceive, plan and execution of operational processes for multiple products panning across multiple business units in a fast growth environment.
  • Planning, delivery and implemented of process re-engineering & migration framework for process movements leading to people and cost reduction. by moving additional operational processes captive to the Back Office thus bringing in costs savings an

Abn amro bank n.v.

3 roles

Head of Branch Corporate Operations, India

Promoted

Jan 2003Jan 2007 · 4 yrs · Mumbai

  • Conceptualize, build, implemented and operate a comprehensive operating model for Corporate Operations across multiple locations of the Bank in India
  • Core leadership provided for planning, built and execution of the framework and formation of the deep back office for the Cash & Payment products of the Bank, transferring processes from the branches, savings costs, standardizing processes and reducing operational risk for the organization.
  • Managed a successful Custody & Find Accounting Operations and subsequently delivered a successful sale and migration of the same operations and the people to Citibank as a part of the overall global strategy.

Audit Manager

Apr 2002Dec 2002 · 8 mos · Mumbai

  • Consumer Bank, Credit Card Implementation

Head of Cash Management & Payment Operations, Mumbai

May 1998Mar 2002 · 3 yrs 10 mos · Mumbai

Bank of america

Head of Retail Operations & Services, Calcutta

Aug 1995Apr 1998 · 2 yrs 8 mos

Bnp paribas

Head of Cash & Payment Operations, Mumbai

Jul 1992Jul 1995 · 3 yrs

Bank of baroda

Asstt Manager, Foreign Liabilities, International Business Branch

Jun 1986Jun 1992 · 6 yrs · Mumbai

Education

Jamnalal Bajaj Institute of Management Studies

Masters in Financial Management

Jan 1989Jan 1992

Department of Economics, University of Bombay

Master of Arts (M.A.) — Economics

Jan 1982Jan 1984

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