Jan 2021 – Feb 2024 · 3 yrs 1 mo · Singapore

• Overseeing Performance Management, L&D and Employee Engagement functions in the Regional Team

Apr 2020 – Jan 2021 · 9 mos · Singapore

• Designed, implemented, and reiterated the Performance Management framework for the APAC regional team
• Built trust and confidence in the Performance Management framework over three quarters, raising engagement scores in the drivers of Growth and Recognition
• Revitalised the approach towards engagement and drove a focus on utilising Peakon to action on levers of change, raising survey participation rate and overall engagement score
• Enabled managers on topics such as feedback and coaching, raising the engagement score in the driver of Manager Support

Feb 2019 – Apr 2020 · 1 yr 2 mos

• I helped build a high-performance culture and uplifted capabilities by designing and implementing interventions to create alignment between the people agenda and business strategy.
• Conceptualised, developed, and launched the first career management framework for all employees (includes job levels, competencies, performance reviews, etc.) across 7 locations in the region
• Led and managed the changes that came along with the new career management framework (includes crafting and driving communications and sessions)
• Sourced, implemented, and managed a continuous performance management tool (Lattice) which enables 1:1s, feedback, and performance reviews (includes working with the account manager for set up, developing guides for employees, etc.)
• Supported and coached people managers (includes designing and facilitating training and workshops)
• Designed and launched regular engagement surveys, and led focus group discussions to gather insights for driving targeted actions on engagement issues
• Built process improvements and HR capabilities, in areas such as reporting and analytics

Sep 2018 – Jan 2019 · 4 mos

• Following graduation from TAP, I was attached to Total Rewards and continued to lead the Inclusion and Diversity portfolio.
• Developed business case leading to 1 month of additional maternity leave and 1 week of additional paternity leave in Singapore, as well as added benefits in the region
• Supported Total Rewards team on C&B administration

Jul 2016 – Aug 2018 · 2 yrs 1 mo

• The global HR Talent Accelerator Program is a two-year rotational program that immerses participants in Accenture's business to develop strong leadership skills, business acumen, and deep HR capabilities.
• 1st Rotation: Management Consulting
• Streamlined HR and Payroll processes for the client in my first project (Business Process Re-engineering project)
• Drove innovative change communications and engagement for the client in my second project (Change Management project)
• 2nd Rotation: ASEAN Talent Strategy
• Translated business priorities and global talent ambition into localised, country-specific talent strategies for Singapore, Malaysia, Indonesia, and Thailand
• Provided data-driven insights to develop localised strategies and enable the team in talent-related decisions
• Led the rollout of a global people program (Truly Human) in ASEAN, which required training customisation and facilitation
• 3rd Rotation: HR Ventures & Acquisitions (London)
• Supported the entire due diligence phase to close with the successful acquisition of Certus Solutions to expand Oracle capabilities in Accenture UK
• Supported the talent integration phase for the acquisition of Brand Learning, helping to ensure the smooth onboarding of acquired employees in terms of process and culture
• Drove engagement initiatives for the largely remote V&A team
• 4th Rotation: ASEAN Talent Strategy & Employment Law
• Led the ASEAN Inclusion and Diversity portfolio
• Launched Mental Healthy Ally program in Singapore, led a team to design and launch regular training for employees to understand the basics of mental health and drive greater awareness on this topic
• Led research for HR automation project to improve efficiencies of HR support
• Supported Employment Law team on policy and legal matters across ASEAN

May 2015 – Jul 2015 · 2 mos · Singapore

• Inaugural Global HR Internship Program run through Singapore, New York, London & Bangalore
• Developed a comprehensive work plan & timeline for ASEAN project to drive sustainable growth

Dec 2014 – Feb 2015 · 2 mos · Singapore

• Conducted training on usage of new system
• Maintained quality and consistency of HRIS database

May 2014 – Aug 2014 · 3 mos · Singapore

• • Supported a wide spectrum of HR activities such as learning & development and employee relations