Sep 2025 – Present · 6 mos · Bengaluru, Karnataka, India · Hybrid

• Trusted strategic partner providing high-impact advisory to drive long-term growth and innovation for a leading tech-driven business unit.
• Offer expert counsel on technology strategy, product innovation, and business scale-up, shaping executive decisions and vision.
• Support governance with KPI oversight, risk management, and operational best practices for excellence and discipline.
• Leverage extensive networks to source deals, partnerships, and funding, while mentoring leadership on navigating complex market dynamics.

Aug 2025 – Present · 7 mos · Bengaluru, Karnataka, India · Remote

• Global Executive search and building NicheHR Global

May 2023 – May 2024 · 1 yr · Pollachi, Tamil Nadu, India

• Member - Academic Council

Jun 2022 – Mar 2025 · 2 yrs 9 mos · Bengaluru, Karnataka, India · On-site

• Building Simple with Great People for a Greener World!

Jan 2017 – Jun 2022 · 5 yrs 5 mos · Bengaluru Area, India

• Design & Deployment of Advanced Employee Engagement Interface www.nexaei.com
• Product Development & Deployment thought leadership
• Awarded "Top 100 HR Technology Minds 2018" by World HRD Congress

Jun 2016 – Jun 2022 · 6 yrs · Bangalore

• Won "Top 28 Organisations with great People Managers 2021" - Great Managers Institute & Forbes
• Won "Top 100 Organisations with great People Managers 2020" - Great Managers Institute & Forbes
• Won "Top 50 Organisations with great People Managers 2019" - Great Managers Institute & Forbes
• Won Employer Branding Award in HR Strategy 2018 - World HRD Congress
• Won STPI Best Employer in Highest Job Creation in IT/ITes West Bengal 2017-18
• Design & building artificially Intelligent Human Resource Enterprise Products www.nexaei.com,
• Responsible for People Strategy, Organization Design, L&D, Culture Initiatives, Employee Communication, CSR, Remuneration Practices, Contemporary HR policies, Performance Management, Leadership Capability Development
• Developed and implemented People Strategy in line with Future people practices – HR on mobile!
• Designed and implemented a performance management system(KPI & feedback based non-Bell Curve Model)
• Implemented an employee reward program on an automated technology platform
• Led the implementation of the Employee Engagement survey in the first year of operations with feedback captured & action points enabled towards sustaining a great place of work
• Successfully spearheaded brand transformation Launch (Oct 2016) & (March 2021)
• Deploy organization-wide MOOC program" Springboard" aligned to 360D employee learning & progression

Jan 2015 – Aug 2015 · 7 mos · Bengaluru Area, India

• Designed the way forward wrt Strategy on Manpower, Performance Management & Future Vision of Organisation
• Implemented HR ERP(HR One) for seamless HR experience
• On boarded 300+ hires in 6 months across regions to ensure profitability turnaround from -ve margins
• Launched R&R & employee communication meetings across 28 branches in India
• Reduced attrition count to less than 2% month on month from a previous 5%+ exits per month
• Saved 5% of wage costs quarter on quarter to the budgeted provision
• Wage costs to revenue was monitored to not go beyond 13% as against 20%+ in the previous years
• Deployed a L&D plan across organisation to enable a learning organisation with > 60Hrs learnings enabled per month

Nov 2013 – Sep 2014 · 10 mos · Mysuru Area, India

• 1) To plan and direct HR strategy across all Theorem India Sites - Deployed a 5 year HR strategy plan
• 2) Guide, review and oversee execution of plans across all key HR & Recruitment Functions - On-boarded 400+ in a span of 3 months with <1% vendor hires & >35% via referrals
• 3) Work with business leaders to facilitate a high engagement and high performance work culture - Launched Weekend fun & enabled an inhouse GYM & Yoga sessions for higher employee delight
• 4) Defining HR vision and strategy to help guide teams in alignment with core business objectives - Designed competency matrix customized to Digital organisation & linked succession & Learning plans
• 5) Facilitating, Learning and keeping connected with the evolving nature of learning strategies across various regions - Deployed online learning as a progression mandate (Alison.com, Coursera, Edu etc)
• 6) Strengthening engagement, performance management and organisation development related processes - Held several CSR activities across Mysore & Bangalore to facilitate social activities
• 7) Strengthening Process Orientation, Efficiency and Effectiveness across Key HR functions including recruitment.- Unique role based Balanced scorecard designed for all roles & implemented for effective & transparent PMS
• 8) Rewrote the C&B philosophy for the org to create a transparent equal pay based on merit & market base lined for high impact workforce

Nov 2011 – Sep 2013 · 1 yr 10 mos · Bengaluru Area, India

• Deployed an active engagement activity calendar thus reducing attrition < 10% annually
• Created & deployed an active 680 resources hiring plan across the country at each district centers for NIC
• Deployed an active Balanced score card for Services organisation across the country
• Managed Tulip data center (Worlds 3rd Largest in 2012 - *gartner) HR practices from strategy to action
• Created an active Sales productivity dashboard for dynamic people performance & productivity gains
• Designed & deployed a HiPo(High Potential) program for employees ot groom leaders
• Implemented succession planning for all critical high performing role
• Reduced HR cost per hire from INR 13K to under 5K
• Designed & deployed CEO forum for base lining industry best people practices & launched a fun rewards event "Na-Real" a soft mentoring event based on behavioral traits
• Managed & coached employees continuously during the period of organisational financial meltdown
• Deployed Employee delight survey to assess employee morale & take proactive action towards employee wellbeing

Nov 2010 – Nov 2011 · 1 yr

• Draft new recruitment initiatives with inputs from internal customers & stakeholders
• Define processes to assess effectiveness of processes & initiatives
• Assess effectiveness of strategic initiatives & the processes
• Build contingency resource plans for broad based business scenarios like Mergers & Acquisitions, rebadging, entering newer geographies etc
• Review regional Metrics Adherence on
• o Cost per hire
• o Channel & Diversity mix
• o Quality of Hires
• o Review of short for sales report
• Provide inputs to global head recruitment on defining SLA’s & governance on large deals
• Proactively look at improving delivery models
• Implemented Hirecraft a recruitment automation tool Globally
• Synergize various global recruitment processes to adhere to local processes

Nov 2010 – Nov 2011 · 1 yr

• US & Rest of the World Benefits Administration
• Manage Employee Life Cycle Process for the Organization(Attendance, Exit, Payroll, Transfers, Confirmation, Travel orientation, Employee Verifications, On-boarding)
• Manage Insurance Benefits for Employees of the group
• Manage Global Employee Background Checks Process

Sep 2009 – Nov 2010 · 1 yr 2 mos · Hyderabad Area, India

• Designed & implemented an org-wide seamless On-boarding practice helping new hires & employee delight better
• Launched Employee delight survey & actioned improvement areas to help assist employee growth
• Enabled participation & creation of a committee to make SREI a great to work
• Enabled data driven performance oriented balanced score card for all roles across organisation
• Assisted business zone in increasing revenue for the year from 5K Cr to 7kCr by active performance monitoring & coaching employees

Apr 2006 – Sep 2009 · 3 yrs 5 mos · Hyderabad Area, India

• Author - Patent on Global Online Dashboard
• Author - Patent Associate management Portal
• Manage HR Shared Services
• Manage HR Corporate resource management Group
• Span OF Control 30 Associates
• Manage End to End HR Process Automation
• Manage HR Quality & Metrics platforms
• Manage Internal & External Audits from Clients & Internal Auditors on eSCM & ISO 270001 frameworks
• Possess Deep insight into Compensation & benefits processes & also Employee Performance Management systems.

Jun 2005 – Dec 2005 · 6 mos · Bengaluru Area, India

• Nature of Work: Managed and developed a team of 150 Customer Relations Officers, 6 Team leaders 3 Quality Analysts, 1Process Trainer & aid them in delivering results by ensuring that we achieve optimum output and quality.
• Responsibilities:
•  To plan, manage and administer customer service operations consistent with the organization's goals, mission statement and marketing strategies.
•  To plan and achieve the service level goals like Login Hrs, AHT, and Quality in a timely manner
•  Responsible for agent’s Motivation, Coaching and counseling on a regular basis.
•  Develop Daily/Weekly incentive programs to encourage performance.
•  Ensure that the Floor ambience/Discipline and outlook is maintained.
•  Prepare daily/weekly/monthly reports to management reflecting performance against set objectives.
•  Develop Rewards and Recognition programs to motivate the agents.
•  Schedule daily/weekly meetings with TL/Agents for feedback/suggestions/comments to improve performance and work culture

Apr 1999 – Jun 2005 · 6 yrs 2 mos · Bengaluru Area, India · On-site

• Nature of Work: Recruitment, Employee Relations, Performance Management, Training & Development.
• Responsibilities:.
• a.) Responsible for policy formulation. Reviewing existing policies redraft them with innovative and people centric policies.
• b.) Experience in developing and implementing HR programs and policies, especially in a multi-cultural environment
• c.) Helped develop operational and strategic plans for Corporate HR.
• d.) Managed day to day HR practices impacting employees