Deepti Sharma

DevOps Engineer

Seattle, Washington, United States13 yrs 2 mos experience

Highly Stable

Key Highlights

12+ years of experience in Software Engineering.
Expert in building distributed, highly available business-critical systems.
Proven leadership in mentoring engineers and leading projects.

Stackforce AI infers this person is a SaaS and AI/Voice Technology expert with strong leadership in software development.

Contact

Skills

Core Skills

Aws ServicesSoftware DevelopmentSystems IntegrationData Management

Other Skills

AWS Console PlatformPrime VideoAlexa CommunicationsAmazon Tablet Settings AppAnalytical SkillsAmazon Route 53Object Oriented Software DesignPaaS SolutionsDynamics CRM 365Unified Service DeskLeadershipDynamics CRMWeb ServicesMicrosoft Dynamics CRMSystems Design

About

PROFILE SUMMARY • 12+ years of experience in Software Engineering. • Leading large scale customer impacting projects. Owned Engineering Deliverables, Technology Roadmap, KPIs, Requirements, Project Plans, System Designs and Coding. • Cross-functional Collaboration with Product Management, Data-Engineering & Security teams • Grow and Mentor Software Engineers, Data Engineers and Interns. * Architect & Lead development of Distributed Systems, API & ETL(EMR) jobs. • Extensive experience in building distributed, highly available business-critical systems at scale. • Deep knowledge of AWS & Azure services. • Good experience with Microservices frameworks, relational & non-relational databases, Microsoft Dynamics CRM. SKILLS ● Leadership: Team Building, Mentorship, Conflict Resolution, Decision-Making ● Communication: Stakeholder Engagement, Technical Writing, Cross-Functional Collaboration ● Technical: Project Management, Agile Methodologies, Java, C#, C++, Scala, Data Structures, Algorithms, System Design, AWS services (API Gateway, Service Catalog, Elastic Kubernetes Service, Route53, Lambda, Queue Service like SQS, Notification Service like SNS, Elastic Search, DynamoDB, RedshiftDB, S3, Athena, EMR, Cloud formation), Azure services(Azure API Apps, Azure Storage, SQL Azure, Azure Bot Service, Azure Mobile apps)

Experience

Salesforce

Lead Engineer

Feb 2025 – Present · 1 yr 1 mo · Seattle, Washington, United States

Amazon

Software Development Engineer 2

Mar 2018 – Feb 2025 · 6 yrs 11 mos · Greater Seattle Area

AWS Console Platform: Leading the development of tools for collection & visualization of client-side usability and operational metrics. Designed and developed application which helped console teams to launch the services in a self-service way.
Prime Video: Worked on GameDay Load Generator for live events in EU (like English Premier League). This helped to identify issues in the services before prod releases of critical feature.
Alexa Communications: Worked on improving the contact names recognition accuracy for Alexa. This enhanced the customer experience with Alexa. Developed Tokenization library for filtering and tokenizing contact names in CPP.
Amazon Tablet Settings App: Owned the new features in the settings application and upgraded it from FOS5 to FOS6. Developed an advertisement (Dock Upsell) which is shown when a tablet mode is switched from Show mode to Tablet mode under particular conditions.

AWS Console PlatformPrime VideoAlexa CommunicationsAmazon Tablet Settings AppAnalytical SkillsAmazon Route 53+2

Microsoft

Software Engineer

Mar 2015 – Mar 2018 · 3 yrs · Hyderabad Area, India

Implementation of object oriented software design processes.
Good experience in building reusable code and libraries.
HR Shared Resources: Developed End to End PaaS Solutions. Worked on Angular2, Service fabric & Microservices Architecture.
Dynamics CRM 365: Developed solutions on top of Dynamics 365(CRM) involving integrations with multiple platforms in Microsoft stack. Involved in all phases of the project design, development, testing and deployment.
Unified Service Desk: Integrated Avaya CTI (Computer Telephony Interface) with USD 2.0. Developed multi-tier scalable application to consume Cisco Finesse calling API and integrated it with USD.
Successfully lead Kisan4You hackathon 2015(Microsoft) team to become regional winners.
Developed solutions on top of Dynamics CRM involving integrations with multiple platforms in Microsoft Stack.
Travelled to Microsoft UK multiple times for solution design and analysis.
Worked on a solution for replacing an aging mainframe system to manage offenders in the state of Illinois.
Developed and automated land allocation system for end users and dealers in Manateq. Manateq is a shareholding company established by the Minister of Business and Trade of the State of Qatar.
Integrated Avaya CTI (Computer Telephony Interface) with USD 2.0 for the handling the emergency calls and citizen’s queries for TVP (Thames Valley Police, UK).
Developed a component for integration of finesse CTI with USD 2.0 for the call center activities tracking for Banco Sabadell. It is the fifth-largest Spanish banking group.
Developed batches, plugins, workflows, business processes.
Worked on SSRS reports.
Used SSIS for data migration and data modification.

Object Oriented Software DesignPaaS SolutionsDynamics CRM 365Unified Service DeskAnalytical SkillsLeadership+2

Yamaha motor solutions india pvt.ltd.

Software Engineer

Jan 2013 – Feb 2015 · 2 yrs 1 mo · Faridabad Area, India

Used Web Services such as WCF and web API.
Data management with SQL Server.
SSRS for custom reports.
Setting up CRM environment with Azure VMs.
Worked on service module and batch jobs for scheduled data migrations for Yamaha BPO.
Experience with Web API, JavaScript and development on Azure VMs with Yamaha Motor Finance, Australia.
Microsoft Dynamics CRM certified.

Web ServicesData ManagementMicrosoft Dynamics CRMAnalytical SkillsSystems DesignSoftware Development