Nov 2024 – Present · 1 yr 4 mos · Tallinn, Harjumaa, Estonia

• 🚀 Combining expertise as an Atlassian specialist and team lead to provide guidance and deliver tailored, high-quality solutions for clients using best practises.
• Leading a team of Atlassian professionals, including administrators, developers, designers, and specialists.
• Designing custom Atlassian solutions tailored to client needs, ensuring scalability and alignment with industry best practices.
• Setting up and configuring Jira, Confluence, Jira Service Management, and other Atlassian products. Applying best practices for Agile, DevOps, or ITSM frameworks. Integrating Atlassian tools with other systems, such as CI/CD pipelines, CRM tools, or third-party apps.
• Migration of Atlassian products DC to Cloud, Cloud to Cloud (Jira, Confluence, JSM)
• 🛠️ Tools & Expertise:
• Jira Software | Jira Service Management | Assets | Confluence | Atlassian Intelligence | Rovo | JQL | Automation | Atlassian Cloud & Data Center | Marketplace Apps | REST APIs

Jan 2023 – Jan 2025 · 2 yrs

• 🚗 Managed a fully remote team of 5+ skilled Software Engineers and oversaw the end-to-end development of software and mobile applications to create a solution for digital vehicle key sharing by fulfilling PM, ScM and QA roles.
• Managed the product backlog, roadmap, and priorities, planned development work and testing.
• Created various processes to support the development team (releases, monitoring, testing).

Feb 2022 – Nov 2024 · 2 yrs 9 mos · Tallinn, Harjumaa, Estonia

• 🌱 Managing, mentoring and coaching a team of Software Engineers, QA's and Product Owners as well as participating in projects as technical PO/analyst/ScM.
• Led a team of 8, including Software Engineers, QA's and Product Owner, while participating in projects as technical PO, analyst and Scrum Master.
• Provided technical guidance to 3 development teams, accelerating project timelines and enhancing code quality.
• Built various processes that supported technical and business teams - release management, testing, internal guidelines & documentation.
• Administered Atlassian Cloud products for the whole company: Jira, Jira Service Management, Confluence, Bitbucket. Configured projects, users, groups. Created reports and dashboards for multiple teams. Utilized automation and JQL queries.
• Authored 50+ comprehensive system, business, and API analysis documents, improving cross-team collaboration.
• Directed the technical development and implementation of new product features, leading to an increase in feature delivery speed.
• Maintained relationships with internal and external partners, managing over 10 key stakeholders.
• Responsible for team's performance, setting and achieving OKRs.
• Provided technical leadership and mentorship to team members, supporting their professional growth and development, achieving a 40% improvement in team productivity.

Mar 2017 – Feb 2022 · 4 yrs 11 mos · Tallinn, Harjumaa, Estonia

• 💻 Automated test development using Ruby & Java, building integration tests and testing including regression, functionality, acceptance, and security testing.
• Coached CFT in self-organization and Agile values, facilitated effective collaboration in my role as ScM.
• Collaborated with PO to streamline 3+ backlogs, prioritizing high impact business requests; reduced project lead time by and increased team productivity by 30%.
• Set up monitoring solutions for supporting continuous service uptime and managing incidents effectively.
• Supported new team members, provided feedback, and implemented onboarding plans.

Aug 2016 – Apr 2024 · 7 yrs 8 mos · Tallinn, Harjumaa, Estonia

• 📚 Advanced programming in Python, Java and architecture, design and technologies of web-based applications.
• Introductions to topics, practical works and presentations, discussions, and consultations. Assigning tasks, homework, and quizzes.
• Assisting with the creation of the Introduction to MOOC programming course which has been taken now by 1000+ students.
• Motivating and encouraging them to continue studies in the field of IT.